ZyXEL Communications Problems Connecting to a Remote User, Prestige 128MH PSTN Router/Hub

Prestige 128MH PSTN Router/Hub

14.5Problems Connecting to a Remote User

Table 14-5.	Troubleshooting a Connection to a Remote User
Troubleshooting		Corrective Action
Can’ t Connect to a Remote User		First verify that you have configured the authentication parameters in
		Menu 13. These would be CLID Authen, Recv. Authen, and Mutual
		Authen.
		If the Remote Dial-in User is negotiating IP, verify that the IP address
		is supplied correctly in Menu 13. Check that either the Remote Dial-in
		User is supplying a valid IP address, or that the Prestige is assigning
		a valid address from the IP pool.
		If the Remote Dial-in User is negotiating IPX, verify that the IPX
		network number is valid from the IPX pool (if it is being used).
		In Menu 14, verify the user name and password for the Remote Dial-
		in User.

14-4Chapter 14 Troubleshooting