ZyXEL Communications 480 manual Chapter Troubleshooting, Problems Starting Up the Prestige

Prestige 480 Dual BRI ISDN Router

Chapter 16

Troubleshooting

This chapter covers the potential problems you may run into and the possible remedies.

After each problem description, some instructions are provided to help you to diagnose and to solve the problem. If you still have problems, check all the connections and settings, refer to your user’s guide and if the problem persists e-mail or call your dealer for assistance.

16.1 Problems Starting Up the Prestige

Table 16-1 Troubleshooting the Start-Up of your Prestige

Problem	Corrective Action
None of the LED’s are	Check the connection between the DC adapter and the Prestige.
on when you power on	If the error persists, you may have a hardware problem. In this case you
the Prestige
	should contact technical support.
Cannot access the	1.Check to see if the Prestige is connected to your computer’s serial port.
Prestige via the console
	2. Check to see if the communications	VT100 terminal emulation
port.
	program is configured correctly. The	9600 bps
	communications software should be
	configured as follows:	No parity, 8 Data bits, 1 Stop bit.

Troubleshooting 16-1