ZyXEL Communications 480 manual Problems for Remote User to Dial-in, Troubleshooting 16-5

Prestige 480 Dual BRI ISDN Router

16.5 Problems for Remote User to Dial-in

	Table 16-5 Troubleshooting for Remote Users to Dial-in
Problem		Corrective Action
A remote user		First verify that you have configured the authentication parameters in Menu 13.
cannot dial-in		These would be CLID Authen and Recv. Authen.
		In Menu 14, verify the user name and password for the remote dial-in user.
		If the remote dial-in user is negotiating IP, verify that the IP address is supplied
		correctly in Menu 13. Check that either the remote dial -in user is supplying a valid
		IP address, or that the Prestige is assigning a valid address from the IP pool.

Troubleshooting 16-5