Prestige 480 Dual BRI ISDN Router

16.3 Problems with the Ethernet Connection

 

Table 16-3 Troubleshooting the Ethernet Connection

 

 

 

Problem

 

Corrective Action

 

 

 

 

 

Can’t ping any station

 

Check the Ethernet LED’s on the front panel. The LNK LED should be on

on the external LAN

 

when the Prestige has made a successful Ethernet connection. If it is off,

 

 

check the cables between your Prestige and the station.

 

 

 

 

 

Verify that the IP address and the subnet mask are consistent between the

 

 

Prestige and the workstations.

 

 

 

16.4 Problems Connecting to a Remote Node or ISP

Table 16-4 Troubleshooting a Connection to a Remote Node or ISP

Problem

Corrective Action

 

 

Can’t connect to a

Check Menu 24.1 to verify the line status. If it indicates [down], then refer to

remote node or ISP

the section on the line problems.

 

 

 

In Menu 24.4.5, do a manual call to that remote node. Observe the messages

 

and take appropriate actions.

 

 

16-4

Troubleshooting

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ZyXEL Communications 480 manual Problems with the Ethernet Connection, Problems Connecting to a Remote Node or ISP