Chapter 52 Troubleshooting

52.2.1.3.1 JAVA (Sun)

1From Internet Explorer, click Tools, Internet Options and then the Advanced tab.

2Make sure that Use Java 2 for <applet> under Java (Sun) is selected.

3Click OK to close the window.

Figure 211 Java (Sun)

52.3 Problems with the Password

Table 148 Troubleshooting the Password

PROBLEM

CORRECTIVE ACTION

Cannot access the

The password field is case sensitive. Make sure that you enter the correct

Switch.

password using the proper casing.

 

 

 

The administrator username is “admin”. The default administrator password is

 

“1234”. The username and password are case-sensitive. Make sure that you

 

enter the correct password and username using the proper casing. If you have

 

changed the password and have now forgotten it, you will need to upload the

 

default configuration file. This restores all of the factory defaults including the

 

password.

 

 

 

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ES-4124 User’s Guide