34
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories.
•Power, Hardware Connections, and LEDs
•ZyXEL Device Access and Login
34.1Power, Hardware Connections, and LEDs
The ZyXEL Device does not turn on. None of the LEDs turn on.
1Make sure the ZyXEL Device is turned on.
2Make sure you are using the power adaptor or cord included with the ZyXEL Device.
3Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in to an appropriate power source. Make sure the power source is turned on.
4Turn the ZyXEL Device off and on.
5If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1Make sure you understand the normal behavior of the LED. See Section 1.7 on page 29.
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