Blackberry 4.1.4 Computer Running BlackBerry Cutover process, Accounts and server, Old BlackBerry

Page 12

BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide

Upgrade option

Description

Advantages

Disadvantages

User impact

Upgrade the BlackBerry

The cutover upgrade

• you can add user

• you require one extra

BlackBerry devices

Enterprise Server using a

process installs BlackBerry

 

accounts back to the

 

computer

 

running BlackBerry

cutover process.

Enterprise Server Version

 

old BlackBerry

• if you upgrade from a

 

Device Software

 

4.1.4 on a new computer

 

Enterprise Server if

 

version earlier than

 

Version 4.0 or later

 

and migrates user

 

you encounter any

 

BlackBerry Enterprise

 

receive new service

 

accounts and server

 

problems on the new

 

Server Version 4.0, the

 

books and wireless

 

information from the old

 

one

 

BlackBerry Enterprise

 

synchronization

 

BlackBerry Enterprise

• you can move to new

 

Server takes longer

 

occurs

 

Server to the new one.

 

server hardware and

 

that it did previously

all BlackBerry devices

 

After you migrate the user

 

start with a clean

 

to start because it

 

receive new IT policies

 

accounts and server

 

environment

 

sends new service

 

 

 

information, you stop the

you experience

 

books to all the

 

 

 

old BlackBerry Enterprise

 

minimal service

 

BlackBerry devices

 

 

 

Server and start the new

 

interruption using this

 

that are capable of

 

 

 

one.

 

upgrade process

 

wireless

 

 

 

This upgrade process uses

 

because user accounts

 

synchronization

 

 

 

 

remain active on the

 

 

 

 

 

the same SRP credentials

 

 

 

 

 

 

 

old BlackBerry

 

 

 

 

 

on both the old and new

 

 

 

 

 

 

 

Enterprise Server until

 

 

 

 

 

BlackBerry Enterprise

 

 

 

 

 

 

 

you start the new

 

 

 

 

 

Servers.

 

 

 

 

 

 

 

BlackBerry Enterprise

 

 

 

 

 

Use this upgrade process

 

 

 

 

 

 

 

Server

 

 

 

 

 

only when upgrading from

 

 

 

 

 

 

 

 

 

 

 

 

 

BlackBerry Enterprise

 

 

 

 

 

 

 

Server Version 3.6.

 

 

 

 

 

 

Upgrade the BlackBerry

The phased upgrade

• you can migrate user

you require additional

BlackBerry devices

Enterprise Server using a

process maintains earlier

 

accounts to the new

 

computers

 

running BlackBerry

phased process.

versions of the BlackBerry

 

BlackBerry Enterprise

you require additional

 

Device Software

 

Enterprise Servers while

 

Servers at your own

 

SRP credentials

 

Version 4.0 or later

 

you gradually create

 

pace

• if you are moving user

 

receive new service

 

Version 4.1.4 BlackBerry

• you can move user

 

accounts from one

 

books and wireless

 

Enterprise Servers and

 

accounts gradually to

 

BlackBerry

 

synchronization

 

migrate user accounts to

 

limit the number of

 

Configuration

 

occurs

 

them.

 

service books and IT

 

Database to another,

all BlackBerry devices

 

In a mixed-version

 

policies that the

 

BlackBerry device

 

receive new IT policies

 

environment that includes

 

BlackBerry Policy

 

options that you back

 

 

 

BlackBerry components at

 

Service sends at one

 

up to the BlackBerry

 

 

 

Version 4.1.4, the

 

time

 

Configuration

 

 

 

BlackBerry Manager must

you can monitor

 

Database are lost

 

 

 

not be at a higher version

 

system performance

 

during this move

 

 

 

than the BlackBerry

 

as you add user

 

 

 

 

 

Configuration Database.

 

accounts

 

 

 

 

 

 

you can reorganize

 

 

 

 

 

 

 

your BlackBerry

 

 

 

 

environment during the upgrade by changing user distribution patterns

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Old BlackBerry If you upgrade from a Device Software Start with a clean To start because itAccounts and server Environment Sends new service Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option Upgrade option BlackBerry Device To upgrade theirYou can install You must distribute Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Checklists Description Reference SeeServer software requirements BlackBerry Enterprise ServerChecklist Operating system requirements BlackBerry Enterprise Server installationYour Microsoft Windows installation media ConsiderationsChecklist Security support requirements InformationChecklist Multilanguage support requirements Checklist Virtual machine support requirementsChecklist Additional software requirements System requirements for your corporate environmentChecklist Network environment settings Checklist Messaging and collaboration environment settingsChecklist Instant messaging environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components Checklist BlackBerry MDS Services system requirements ServiceSystem Considerations Requirement Operating System requirement Operating system Support Security SupportChecklist BlackBerry Attachment Service system requirements Enterprise Server installationThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Windows installation media You plan to install the BlackBerry Collaboration ServiceCollaboration Certificates on Microsoft Live Communications ServerAction Procedure Export the BlackBerry Enterprise Server Configuration list from the Configuration containerSave the server configuration information to a text file Double-click the setup.exe filePerform system maintenance Registry settings Registry Editor Back up system informationSynchronize BlackBerry device capabilities Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Any changes to the BlackBerry Configuration Database For server errorsAccount information Migrating user accountsSynchronize BlackBerry device capabilities Back up the BlackBerry Configuration Database Parameter Procedure Type the database nameAuthentication. By default, this parameter is set to False Page Setting database permissions Microsoft Knowledge Base articlesAssign System Administrator permission Services installationsSet Microsoft SQL Server permissions Database notification systemChecklist Confirm the upgrade requirements Perform system maintenance Back up system informationAdministration extensions on page 31 for more information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepStop the old BlackBerry Enterprise Server Migrating usersMust be the same Resolving issues during the upgrade Start the new BlackBerry Enterpriser ServerReactivate user accounts Complete Media, and select the fileMedia for Microsoft .NET Framework version Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentBlackBerry Domain so that it upgrades to Version BlackBerry Domain to Version 4.1.4, if applicableMore information On page 45 for more informationLog in to your computer using the BESAdmin service account New BlackBerry Configuration DatabaseVersion 4.1.4 using an in-place process Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersCreate a software configuration DeviceUsers list, click a user Software Version 4.0 or laterAssign a software configuration to a user optional Upgrade the BlackBerry Device SoftwareClick Load Handheld Interactive Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeTroubleshooting the BlackBerry device upgrade Manager is installedStart Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada