Blackberry 4.1.4 manual Migrate the user accounts, Step

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BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide

Step

Verify that the local system account on the new computer can access the BlackBerry Configuration Database. See “Setting

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database permissions” on page 43 for more information.

 

 

 

If you are installing the BlackBerry Enterprise Server using Terminal Services, stop all BlackBerry services and close the Services and Computer Management panels before you start the BlackBerry Enterprise Server setup program.

Confirm that you have the following credentials for the BlackBerry Enterprise Server Version 4.1.4 installation:

computer name and port of the instant messaging server

computer name and port of the proxy server

Note: If you are using a .pac file to configure the connection, you can specify the file after the installation completes.

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Install the BlackBerry Enterprise Server Version 4.1.4 on a new computer

When you install the new BlackBerry Enterprise Server, use the same name and the same SRP credentials as one of the BlackBerry Enterprise Servers that you plan to replace. In a Version 3.6 environment, you can use the name and credentials from the primary instance. See “Prepare to consolidate multiple instances of the BlackBerry Enterprise Server” on page 35 for more information about identifying the primary instance.

1.Log in to your computer using the BESAdmin service account.

2.Double-click the setup.exe file.

3.Complete the instructions on the screen.

4.When prompted to restart the computer, click Yes.

5.Log in using the same account that you used for the setup program.

6.Create or specify a new BlackBerry Configuration Database during the installation. Do not upgrade your existing BlackBerry Configuration Database.

7.Complete the instructions on the screen.

8.Before completing the setup program, clear the Start Service(s) option.

Migrate the user accounts

1.On the BlackBerry Enterprise Server on which the user accounts reside, at the command prompt, switch to the Tools folder in the BlackBerry Enterprise Server installation media.

2.Type besmigration.exe.

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Accounts and server Environment Sends new service Old BlackBerry If you upgrade from a Device SoftwareStart with a clean To start because it Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option You can install You must distribute Upgrade optionBlackBerry Device To upgrade their Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Server software requirements Checklists Description ReferenceSee BlackBerry Enterprise ServerYour Microsoft Windows installation media Checklist Operating system requirementsBlackBerry Enterprise Server installation ConsiderationsChecklist Security support requirements InformationChecklist Additional software requirements Checklist Multilanguage support requirementsChecklist Virtual machine support requirements System requirements for your corporate environmentChecklist Instant messaging environment settings Checklist Network environment settingsChecklist Messaging and collaboration environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components System Considerations Requirement Operating Checklist BlackBerry MDS Services system requirementsService System requirement Operating system Support Security SupportThat you can view the online help Checklist BlackBerry Attachment Service system requirementsEnterprise Server installation Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Collaboration Windows installation mediaYou plan to install the BlackBerry Collaboration Service Certificates on Microsoft Live Communications ServerSave the server configuration information to a text file Action Procedure Export the BlackBerry Enterprise ServerConfiguration list from the Configuration container Double-click the setup.exe filePerform system maintenance Synchronize BlackBerry device capabilities Registry settings Registry EditorBack up system information Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Account information Any changes to the BlackBerry Configuration DatabaseFor server errors Migrating user accountsSynchronize BlackBerry device capabilities Authentication. By default, this parameter is set to False Back up the BlackBerry Configuration DatabaseParameter Procedure Type the database name Page Setting database permissions Microsoft Knowledge Base articlesSet Microsoft SQL Server permissions Assign System Administrator permissionServices installations Database notification systemAdministration extensions on page 31 for more information Checklist Confirm the upgrade requirementsPerform system maintenance Back up system information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepMust be the same Stop the old BlackBerry Enterprise ServerMigrating users Reactivate user accounts Resolving issues during the upgradeStart the new BlackBerry Enterpriser Server Media for Microsoft .NET Framework version CompleteMedia, and select the file Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentMore information BlackBerry Domain so that it upgrades to VersionBlackBerry Domain to Version 4.1.4, if applicable On page 45 for more informationVersion 4.1.4 using an in-place process Log in to your computer using the BESAdmin service accountNew BlackBerry Configuration Database Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersUsers list, click a user Create a software configurationDevice Software Version 4.0 or laterClick Load Handheld Interactive Assign a software configuration to a user optionalUpgrade the BlackBerry Device Software Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeStart Troubleshooting the BlackBerry device upgradeManager is installed Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada