Blackberry 4.1.4 manual Preview the user migration

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BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide

>Perform any of the following actions:

Action	Procedure
Identify the primary instance.	1.	On the computer on which you plan to upgrade the BlackBerry Enterprise Server, open
		the Registry Editor.
	2.	In the left pane, browse to HKEY_LOCAL_MACHINE\SOFTWARE\Research In
		Motion\BlackBerry Enterprise Server\Servers.
	3.	Click the first BlackBerry Enterprise Server instance key (for example,
		<ComputerName>1).
	4.	Check the ServerInstance for the following values:
		• If the value is 1, this is the primary instance.
		• If the value is not 1, repeat steps 3 through 4 for the remaining server instance keys.
		• If you no longer have an instance with a value of 1, the minimum value (for example,
		2) is the primary instance.
Add all instances of the BlackBerry	>	See the BlackBerry Enterprise Server for Microsoft Exchange Version 3.6.x
Enterprise Server that you plan to		Administration Guide for more information.
upgrade to the BlackBerry Enterprise
Server Management console.
Remove all instances of the BlackBerry	>	See the BlackBerry Enterprise Server for Microsoft Exchange Version 3.6.x Installation
Enterprise Server that you do not plan to		and Getting Started Guide for more information.
upgrade.
Edit the SRP addresses so that all	>	See the BlackBerry Enterprise Server for Microsoft Exchange Version 3.6.x
instances use the same address.		Administration Guide for more information.
Move all instances that connect to	1.	Install the BlackBerry Enterprise Server Version 3.6 on a new computer using the
different SRP addresses to new		different SRP address (for example, SRP2.na.blackberry.net).
computers.	2.	Add the BlackBerry Enterprise Server to the BlackBerry Enterprise Server Management
	2.
		console.
	3.	In the management console, move the user accounts from the instance using SRP2 to the
		new BlackBerry Enterprise Server using SRP2.
	4.	Instruct users to connect their BlackBerry devices to the BlackBerry Desktop Manager to
		activate the BlackBerry devices on the new BlackBerry Enterprise Server.
	5.	Remove the obsolete instance that used SRP2 from that BlackBerry Enterprise Server.
	6.	Repeat steps 1 through 5 for all other SRP addresses.

Preview the user migration

You can test the user migration by running the BESMigration tool in preview mode on a copy of the BlackBerry Configuration Database. You must upgrade the BlackBerry Configuration Database to Version 4.1 before you can preview the user migration. Use the CreateDB tool to upgrade the BlackBerry Configuration Database.

After you upgrade the test BlackBerry Configuration Database, you can use the preview setting to identify any issues that might occur (for example, identifying inactive user accounts that you cannot migrate) and to estimate the time that it should take to migrate user accounts during the upgrade process.

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Old BlackBerry If you upgrade from a Device Software Start with a clean To start because itAccounts and server Environment Sends new service Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option Upgrade option BlackBerry Device To upgrade theirYou can install You must distribute Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Checklists Description Reference SeeServer software requirements BlackBerry Enterprise ServerChecklist Operating system requirements BlackBerry Enterprise Server installationYour Microsoft Windows installation media ConsiderationsChecklist Security support requirements InformationChecklist Multilanguage support requirements Checklist Virtual machine support requirementsChecklist Additional software requirements System requirements for your corporate environmentChecklist Network environment settings Checklist Messaging and collaboration environment settingsChecklist Instant messaging environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components Checklist BlackBerry MDS Services system requirements ServiceSystem Considerations Requirement Operating System requirement Operating system Support Security SupportChecklist BlackBerry Attachment Service system requirements Enterprise Server installationThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Windows installation media You plan to install the BlackBerry Collaboration ServiceCollaboration Certificates on Microsoft Live Communications ServerAction Procedure Export the BlackBerry Enterprise Server Configuration list from the Configuration containerSave the server configuration information to a text file Double-click the setup.exe filePerform system maintenance Registry settings Registry Editor Back up system informationSynchronize BlackBerry device capabilities Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Any changes to the BlackBerry Configuration Database For server errorsAccount information Migrating user accountsSynchronize BlackBerry device capabilities Back up the BlackBerry Configuration Database Parameter Procedure Type the database nameAuthentication. By default, this parameter is set to False Page Setting database permissions Microsoft Knowledge Base articlesAssign System Administrator permission Services installationsSet Microsoft SQL Server permissions Database notification systemChecklist Confirm the upgrade requirements Perform system maintenance Back up system informationAdministration extensions on page 31 for more information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepStop the old BlackBerry Enterprise Server Migrating usersMust be the same Resolving issues during the upgrade Start the new BlackBerry Enterpriser ServerReactivate user accounts Complete Media, and select the fileMedia for Microsoft .NET Framework version Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentBlackBerry Domain so that it upgrades to Version BlackBerry Domain to Version 4.1.4, if applicableMore information On page 45 for more informationLog in to your computer using the BESAdmin service account New BlackBerry Configuration DatabaseVersion 4.1.4 using an in-place process Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersCreate a software configuration DeviceUsers list, click a user Software Version 4.0 or laterAssign a software configuration to a user optional Upgrade the BlackBerry Device SoftwareClick Load Handheld Interactive Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeTroubleshooting the BlackBerry device upgrade Manager is installedStart Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada