Blackberry 4.1.4 manual Windows installation media, Collaboration

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BlackBerry Enterprise Server for Microsoft Exchange Upgrade GuideUpgrade Guide

Checklist: BlackBerry Collaboration Service system requirements

System

Considerations

requirement

 

operating

Install one of the following operating systems on the computer on which you plan to install the BlackBerry

system

Collaboration Service:

 

• Microsoft Windows 2000 (Server or Advanced Server editions)

 

• Microsoft Windows Server 2003 SP1 (required for Microsoft Windows Messenger support)

 

• Microsoft Windows XP

 

Install Microsoft .NET Framework Version 1.1 SP1 (required for Microsoft Windows Messenger support). You can

 

install this program during the BlackBerry Enterprise Server installation.

 

If Microsoft .NET Framework Version 2.0 is installed, the setup program still installs Version 1.1 or Version 1.1 SP1

 

If Microsoft .NET Framework Version 1.1 is installed in a language other than English, you must download and

 

install SP1 in the appropriate language. Visit www.microsoft.com/netframework/downloads/ for more

 

information.

 

Install MSMQ Version 3.0 (required for Microsoft Windows Messenger support).

 

Note: If you install MSMQ separately from Windows Server 2003, clear the default Active Directory Integration

 

and Triggers subcomponents and select only the Common subcomponent. If you are using Microsoft Exchange

 

2007, install the Internet Service Manager component of Internet Information Services from your Microsoft

 

Windows installation media.

messaging and

If your instant messaging environment supports Microsoft Windows Messenger and you are using TLS as the

collaboration

communication protocol, you must install or import one of the following certificates on the computer on which

server software

you plan to install the BlackBerry Collaboration Service:

If your instant messaging server is Microsoft Live Communications Server 2005, you must install or import a MTLS certificate.

If your instant messaging server is Microsoft Live Communications Server 2005 SP1, you must install or import a server authentication certificate under the computer account.

 

Visit www.office.microsoft.com/en-us/FX011526591033.aspx for more information about configuring

 

certificates on Microsoft Live Communications Server 2005.

 

If your instant messaging server is Sametime, you must add the IP address of each computer on which you plan

 

to install the BlackBerry Collaboration Service to the CommunityConnectivity document on the Sametime

 

server.

 

If your instant messaging server is Novell GroupWise Messenger, you must turn on support for SSL

 

authentication of the Novell GroupWise Messenger agents on the computer on which you plan to install the

 

BlackBerry Collaboration Service. Visit www.novell.com/documentation to read the Messenger 1.0

 

Administration Guide for more information.

additional

Install Adobe Acrobat Reader Version 3.0 or later so that you can view the product guides.

software

 

requirement

 

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Accounts and server Environment Sends new service Old BlackBerry If you upgrade from a Device SoftwareStart with a clean To start because it Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option You can install You must distribute Upgrade optionBlackBerry Device To upgrade their Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Server software requirements Checklists Description ReferenceSee BlackBerry Enterprise ServerYour Microsoft Windows installation media Checklist Operating system requirementsBlackBerry Enterprise Server installation ConsiderationsChecklist Security support requirements InformationChecklist Additional software requirements Checklist Multilanguage support requirementsChecklist Virtual machine support requirements System requirements for your corporate environmentChecklist Network environment settings Checklist Messaging and collaboration environment settingsChecklist Instant messaging environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components Checklist BlackBerry MDS Services system requirements ServiceSystem Considerations Requirement Operating System requirement Operating system Support Security SupportChecklist BlackBerry Attachment Service system requirements Enterprise Server installationThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Collaboration Windows installation mediaYou plan to install the BlackBerry Collaboration Service Certificates on Microsoft Live Communications ServerSave the server configuration information to a text file Action Procedure Export the BlackBerry Enterprise ServerConfiguration list from the Configuration container Double-click the setup.exe filePerform system maintenance Synchronize BlackBerry device capabilities Registry settings Registry EditorBack up system information Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Account information Any changes to the BlackBerry Configuration DatabaseFor server errors Migrating user accountsSynchronize BlackBerry device capabilities Back up the BlackBerry Configuration Database Parameter Procedure Type the database nameAuthentication. By default, this parameter is set to False Page Setting database permissions Microsoft Knowledge Base articlesSet Microsoft SQL Server permissions Assign System Administrator permissionServices installations Database notification systemAdministration extensions on page 31 for more information Checklist Confirm the upgrade requirementsPerform system maintenance Back up system information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepStop the old BlackBerry Enterprise Server Migrating usersMust be the same Resolving issues during the upgrade Start the new BlackBerry Enterpriser ServerReactivate user accounts Complete Media, and select the fileMedia for Microsoft .NET Framework version Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentMore information BlackBerry Domain so that it upgrades to VersionBlackBerry Domain to Version 4.1.4, if applicable On page 45 for more informationVersion 4.1.4 using an in-place process Log in to your computer using the BESAdmin service accountNew BlackBerry Configuration Database Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersUsers list, click a user Create a software configurationDevice Software Version 4.0 or laterAssign a software configuration to a user optional Upgrade the BlackBerry Device SoftwareClick Load Handheld Interactive Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeStart Troubleshooting the BlackBerry device upgradeManager is installed Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada