Blackberry 4.1.4 manual System requirements for remote components

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2: System requirements

Considerations

You must manage the BlackBerry Configuration Database using a BlackBerry Manager that is configured to support the database management system (DBMS) type. You select the DBMS type of the BlackBerry Manager during the BlackBerry Enterprise Server installation.

The version of MSDE 2000 (MSDE 2000 Release A) provided with the BlackBerry Enterprise Server does not support upgrading from a previous version of MSDE. Visit www.support.microsoft.com/kb/829925 for more information.

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If you are using Microsoft SQL Server, install the program using the default case-insensitive collation setting. The collation setting for the BlackBerry Configuration Database must be the same as the collation setting for the database server.

If you are using Microsoft SQL Server, you can install the BlackBerry Configuration Database on a nondefault instance. During the installation process, you can specify servername\instancename.

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If the BlackBerry Configuration Database is on a remote computer or you want to use a remote BlackBerry Manager, you must

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enable named pipes and TCP/IP network protocols.

 

If you are installing the BlackBerry MDS Services, you must install the BlackBerry MDS Services databases on the same DBMS and

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on the same database server as the BlackBerry Configuration Database.

 

If you are installing the BlackBerry MDS Services and if you are using Microsoft SQL Server, the Microsoft SQL Server must support

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mixed-mode authentication. If you install the BlackBerry Configuration Database on MSDE 2000, you receive a prompt to accept

 

this change in authentication.

 

If you are installing the BlackBerry MDS Services, you must use SQL authentication to create the BlackBerry MDS Services

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databases.

 

If you are using SQL authentication to create the BlackBerry Configuration Database, you must use a different SQL account to

 

create the BlackBerry MDS Services databases.

 

Note: The BlackBerry MDS Services store their BlackBerry MDS Services database access credentials in plain text form in

 

<installation directory>\MDSS\jakarta-tomcat-5.5.9\conf\server.xml. To protect the access credentials in that storage location,

 

you must limit read and write control to that location.

 

 

 

System requirements for remote components

If you plan to install BlackBerry components on remote computers, you must confirm that those computers meet the system requirements.

Checklists

Description

Reference

Checklist: BlackBerry MDS Services system

This checklist describes the software and settings that are required on

See page 24.

requirements

the computer on which you plan to install the BlackBerry MDS Services.

 

Checklist: BlackBerry Enterprise Server with

This checklist describes the software and settings that are required on

See page 25.

the BlackBerry MDS Services system

the computer on which you plan to install the BlackBerry Enterprise

 

requirements

Server with BlackBerry MDS Services.

 

Checklist: BlackBerry Attachment Service

This checklist describes the software and settings that are required on

See page 27.

system requirements

the computer on which you plan to install the BlackBerry Attachment

 

 

Service.

 

Checklist: BlackBerry Manager system

This checklist describes the software and settings that are required on

See page 28.

requirements

the computer on which you plan to install the BlackBerry Manager.

 

Checklist: BlackBerry Router system

This checklist describes the software and settings that are required on

See page 29.

requirements

the computer on which you plan to install the BlackBerry Router.

 

Checklist: BlackBerry MDS Connection

This checklist describes the software and settings that are required on

See page 29.

Service system requirements

the computer on which you plan to install the BlackBerry MDS

 

 

Connection Service.

 

 

 

 

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Contents BlackBerry Enterprise Server for Microsoft Exchange Version Upgrade GuidePage Phillip Street Research In Motion LimitedPage Contents Configuring your environment Upgrading BlackBerry Device Software Troubleshooting the BlackBerry Enterprise Server upgradeAdd the BlackBerry Device Software to the network drive Assign a software configuration to a user optionalConfirm the version from which you are upgrading Upgrading to BlackBerry Enterprise Server VersionPage Choosing a BlackBerry Enterprise Server upgrade option Minimal service BlackBerry devices Old BlackBerry If you upgrade from a Device SoftwareStart with a clean To start because it Accounts and server Environment Sends new serviceChoosing a BlackBerry Device Software upgrade option Advantages Disadvantages User impact You can monitor Upgrade optionBlackBerry Device To upgrade their You can install You must distributeAdditional upgrade resources Page BlackBerry Enterprise Server Checklists Description ReferenceSee Server software requirementsConsiderations Checklist Operating system requirementsBlackBerry Enterprise Server installation Your Microsoft Windows installation mediaInformation Checklist Security support requirementsSystem requirements for your corporate environment Checklist Multilanguage support requirementsChecklist Virtual machine support requirements Checklist Additional software requirementsChecklist Instant messaging environment settings Checklist Network environment settingsChecklist Messaging and collaboration environment settings Checklist Database environment settings Checklist Terminal service settingsSystem requirements for remote components System Considerations Requirement Operating Checklist BlackBerry MDS Services system requirementsService System requirement Operating system Support Support SecurityThat you can view the online help Checklist BlackBerry Attachment Service system requirementsEnterprise Server installation Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Certificates on Microsoft Live Communications Server Windows installation mediaYou plan to install the BlackBerry Collaboration Service CollaborationDouble-click the setup.exe file Action Procedure Export the BlackBerry Enterprise ServerConfiguration list from the Configuration container Save the server configuration information to a text filePerform system maintenance Back up all the registry keys Registry settings Registry EditorBack up system information Synchronize BlackBerry device capabilitiesBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Migrating user accounts Any changes to the BlackBerry Configuration DatabaseFor server errors Account informationSynchronize BlackBerry device capabilities Authentication. By default, this parameter is set to False Back up the BlackBerry Configuration DatabaseParameter Procedure Type the database name Page Microsoft Knowledge Base articles Setting database permissionsDatabase notification system Assign System Administrator permissionServices installations Set Microsoft SQL Server permissionsDatabase permissions on page 43 for more information Checklist Confirm the upgrade requirementsPerform system maintenance Back up system information Administration extensions on page 31 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process 36 for more information Mobile Data Service on page 39 for more informationStep Migrate the user accountsMust be the same Stop the old BlackBerry Enterprise ServerMigrating users Reactivate user accounts Resolving issues during the upgradeStart the new BlackBerry Enterpriser Server Media for Microsoft .NET Framework version CompleteMedia, and select the file Which the BlackBerry Collaboration Service is installed Resolving issues after the upgradeManaging a mixed-version environment Phased upgradesSample supported mixed-version environment Sample unsupported mixed-version environment Proxy settingsOn page 45 for more information BlackBerry Domain so that it upgrades to VersionBlackBerry Domain to Version 4.1.4, if applicable More informationExisting ones Log in to your computer using the BESAdmin service accountNew BlackBerry Configuration Database Version 4.1.4 using an in-place processPage Add the BlackBerry Device Software to the network drive Checklist Confirm the upgrade requirementsPage Send the upgrade instructions to BlackBerry device users Create and send a wireless enterprise activation passwordSoftware Version 4.0 or later Create a software configurationDevice Users list, click a userClick Load Handheld Interactive Assign a software configuration to a user optionalUpgrade the BlackBerry Device Software Lower pane, check the user’s system status message Confirm that the upgrade is successfulForce the BlackBerry Device Software upgrade Push the installation files to user computersMotion\Apploader\loader.exe Troubleshooting the BlackBerry device upgradeManager is installed StartPage Research In Motion Limited Published in Canada