Blackberry 4.1.4 manual Additional upgrade resources

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1: Planning to upgrade your BlackBerry environment

Additional upgrade resources

The following upgrade options might apply to your BlackBerry environment. Use the resources listed in the following table to plan and perform the upgrade.

Upgrade option	Description	Resource
Move the BlackBerry	You must upgrade from Microsoft® SQL	Visit www.blackberry.com/knowledgecenterpublic to read
Configuration Database to a	Server™ Database Engine (MSDE) Version 7	article KB-03112 for more information.
different database	to MDSE 2000 or to Microsoft SQL Server.
application.
Change to a new license	If you are changing from the BlackBerry®	Visit www.blackberry.com/knowledgecenterpublic to read
model during the upgrade.	Enterprise Server - Small Business Edition	article KB-03535 for more information.
	to the BlackBerry Enterprise Server, you
	require a new client access license key in
	addition to the software.
Upgrade a pilot environment	If you have a separate BlackBerry	Visit www.blackberry.com/knowledgecenterpublic to read
to a production environment.	Configuration Database in your pilot	article KB-04246 for more information.
	environment, you must consider how to use
	the BlackBerry Configuration Database in
	your production environment.
	You can make the pilot BlackBerry
	Configuration Database your new
	production BlackBerry Configuration
	Database. When you upgrade the
	BlackBerry Enterprise Server to use this
	new BlackBerry Configuration Database,
	use wireless enterprise activation to
	migrate user accounts to the new database.
	You can also upgrade your existing
	production BlackBerry Configuration
	Database to BlackBerry Enterprise Server
	Version 4.1.4. When you configure the pilot
	BlackBerry Enterprise Server to use the
	production BlackBerry Configuration
	Database, use wireless enterprise
	activation to migrate user accounts to the
	new database.
	BlackBerry devices must be running
	BlackBerry Device Software Version 4.0 or
	later to use wireless enterprise activation.

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Contents BlackBerry Enterprise Server for Microsoft Exchange Version Upgrade GuidePage Phillip Street Research In Motion LimitedPage Contents Configuring your environment Upgrading BlackBerry Device Software Troubleshooting the BlackBerry Enterprise Server upgradeAdd the BlackBerry Device Software to the network drive Assign a software configuration to a user optionalConfirm the version from which you are upgrading Upgrading to BlackBerry Enterprise Server VersionPage Choosing a BlackBerry Enterprise Server upgrade option Minimal service BlackBerry devices Old BlackBerry If you upgrade from a Device SoftwareStart with a clean To start because it Accounts and server Environment Sends new serviceChoosing a BlackBerry Device Software upgrade option Advantages Disadvantages User impact You can monitor Upgrade optionBlackBerry Device To upgrade their You can install You must distributeAdditional upgrade resources Page BlackBerry Enterprise Server Checklists Description ReferenceSee Server software requirementsConsiderations Checklist Operating system requirementsBlackBerry Enterprise Server installation Your Microsoft Windows installation mediaInformation Checklist Security support requirementsSystem requirements for your corporate environment Checklist Multilanguage support requirementsChecklist Virtual machine support requirements Checklist Additional software requirementsChecklist Network environment settings Checklist Messaging and collaboration environment settingsChecklist Instant messaging environment settings Checklist Database environment settings Checklist Terminal service settingsSystem requirements for remote components Checklist BlackBerry MDS Services system requirements ServiceSystem Considerations Requirement Operating System requirement Operating system Support Support SecurityChecklist BlackBerry Attachment Service system requirements Enterprise Server installationThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Certificates on Microsoft Live Communications Server Windows installation mediaYou plan to install the BlackBerry Collaboration Service CollaborationDouble-click the setup.exe file Action Procedure Export the BlackBerry Enterprise ServerConfiguration list from the Configuration container Save the server configuration information to a text filePerform system maintenance Back up all the registry keys Registry settings Registry EditorBack up system information Synchronize BlackBerry device capabilitiesBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Migrating user accounts Any changes to the BlackBerry Configuration DatabaseFor server errors Account informationSynchronize BlackBerry device capabilities Back up the BlackBerry Configuration Database Parameter Procedure Type the database nameAuthentication. By default, this parameter is set to False Page Microsoft Knowledge Base articles Setting database permissionsDatabase notification system Assign System Administrator permissionServices installations Set Microsoft SQL Server permissionsDatabase permissions on page 43 for more information Checklist Confirm the upgrade requirementsPerform system maintenance Back up system information Administration extensions on page 31 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process 36 for more information Mobile Data Service on page 39 for more informationStep Migrate the user accountsStop the old BlackBerry Enterprise Server Migrating usersMust be the same Resolving issues during the upgrade Start the new BlackBerry Enterpriser ServerReactivate user accounts Complete Media, and select the fileMedia for Microsoft .NET Framework version Which the BlackBerry Collaboration Service is installed Resolving issues after the upgradeManaging a mixed-version environment Phased upgradesSample supported mixed-version environment Sample unsupported mixed-version environment Proxy settingsOn page 45 for more information BlackBerry Domain so that it upgrades to VersionBlackBerry Domain to Version 4.1.4, if applicable More informationExisting ones Log in to your computer using the BESAdmin service accountNew BlackBerry Configuration Database Version 4.1.4 using an in-place processPage Add the BlackBerry Device Software to the network drive Checklist Confirm the upgrade requirementsPage Send the upgrade instructions to BlackBerry device users Create and send a wireless enterprise activation passwordSoftware Version 4.0 or later Create a software configurationDevice Users list, click a userAssign a software configuration to a user optional Upgrade the BlackBerry Device SoftwareClick Load Handheld Interactive Lower pane, check the user’s system status message Confirm that the upgrade is successfulForce the BlackBerry Device Software upgrade Push the installation files to user computersMotion\Apploader\loader.exe Troubleshooting the BlackBerry device upgradeManager is installed StartPage Research In Motion Limited Published in Canada