Blackberry 4.1.4 manual Add the BlackBerry Device Software to the network drive

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Add the BlackBerry Device Software to the network drive	64
Create a software configuration	64
Assign a software configuration to a user (optional)	65
Upgrade the BlackBerry Device Software	65
Confirm that the upgrade is successful	66
Sending the BlackBerry Device Software upgrade to user computers	66
Add the BlackBerry Desktop Software installation files to the network drive	66
Add the BlackBerry Device Software installation files to the network drive	67
Create and send a wireless enterprise activation password	67
Push the installation files to user computers	67
Force the BlackBerry Device Software upgrade	67
Confirm that BlackBerry Device Software upgrade was successful	68
Troubleshooting the BlackBerry device upgrade	68
Resolving issues during the upgrade	68

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Old BlackBerry If you upgrade from a Device Software Start with a clean To start because itAccounts and server Environment Sends new service Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option Upgrade option BlackBerry Device To upgrade theirYou can install You must distribute Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Checklists Description Reference SeeServer software requirements BlackBerry Enterprise ServerChecklist Operating system requirements BlackBerry Enterprise Server installationYour Microsoft Windows installation media ConsiderationsChecklist Security support requirements InformationChecklist Multilanguage support requirements Checklist Virtual machine support requirementsChecklist Additional software requirements System requirements for your corporate environmentChecklist Instant messaging environment settings Checklist Network environment settingsChecklist Messaging and collaboration environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components System Considerations Requirement Operating Checklist BlackBerry MDS Services system requirementsService System requirement Operating system Support Security SupportThat you can view the online help Checklist BlackBerry Attachment Service system requirementsEnterprise Server installation Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Windows installation media You plan to install the BlackBerry Collaboration ServiceCollaboration Certificates on Microsoft Live Communications ServerAction Procedure Export the BlackBerry Enterprise Server Configuration list from the Configuration containerSave the server configuration information to a text file Double-click the setup.exe filePerform system maintenance Registry settings Registry Editor Back up system informationSynchronize BlackBerry device capabilities Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Any changes to the BlackBerry Configuration Database For server errorsAccount information Migrating user accountsSynchronize BlackBerry device capabilities Authentication. By default, this parameter is set to False Back up the BlackBerry Configuration DatabaseParameter Procedure Type the database name Page Setting database permissions Microsoft Knowledge Base articlesAssign System Administrator permission Services installationsSet Microsoft SQL Server permissions Database notification systemChecklist Confirm the upgrade requirements Perform system maintenance Back up system informationAdministration extensions on page 31 for more information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepMust be the same Stop the old BlackBerry Enterprise ServerMigrating users Reactivate user accounts Resolving issues during the upgradeStart the new BlackBerry Enterpriser Server Media for Microsoft .NET Framework version CompleteMedia, and select the file Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentBlackBerry Domain so that it upgrades to Version BlackBerry Domain to Version 4.1.4, if applicableMore information On page 45 for more informationLog in to your computer using the BESAdmin service account New BlackBerry Configuration DatabaseVersion 4.1.4 using an in-place process Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersCreate a software configuration DeviceUsers list, click a user Software Version 4.0 or laterClick Load Handheld Interactive Assign a software configuration to a user optionalUpgrade the BlackBerry Device Software Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeTroubleshooting the BlackBerry device upgrade Manager is installedStart Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada