Blackberry 4.1.4 manual Checklist BlackBerry Manager system requirements

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BlackBerry Enterprise Server for Microsoft Exchange Upgrade GuideUpgrade Guide

Checklist: BlackBerry Manager system requirements

System requirement

operating system

messaging and collaboration server software

multilanguage support

additional software

28

Considerations

Install one of the following operating systems on the computer on which you plan to install the BlackBerry

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Manager:

 

• Microsoft Windows 2000 (Professional, Server, or Advanced Server editions)

 

Microsoft Windows Server 2003

 

Microsoft Windows XP Professional

 

Install Microsoft .NET Framework Version 1.1 SP1. You can install this program during the BlackBerry Enterprise Server installation.

If Microsoft .NET Framework Version 2.0 is installed, the setup program still installs Version 1.1 or Version 1.1 SP1.

If Microsoft .NET Framework Version 1.1 is installed in a language other than English, you must download and install SP1 in the appropriate language. Visit www.microsoft.com/netframework/downloads/ for more information.

In the operating system, turn on printer and file sharing to implement BlackBerry devices.

If you are using Microsoft Exchange 2007, install the Internet Service Manager component of Internet Information Services from your Microsoft Windows installation media.

Install one of the following on the computer on which you plan to install the BlackBerry Manager:

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Microsoft Exchange Version 5.5 Administrator

Microsoft Exchange 2000 System Manager

Microsoft Exchange 2003 System Manager

Microsoft Outlook 2000 (Corporate or Workgroup installation)

Microsoft Outlook 2002 (XP) (Corporate or Workgroup installation)

Microsoft Outlook 2003 (Corporate or Workgroup installation)

Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 (see http:// support.microsoft.com/kb/929590 for more information)

if you are using Microsoft Exchange 2007, either Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 or Microsoft Exchange 2003 System Tools with SP2

Set your language preferences in Microsoft Internet Explorer to display encoded web pages correctly.

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Install Adobe Acrobat Reader Version 3.0 or later so that you can view the product guides.

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Set Microsoft Internet Explorer Version 4.0 or later with Java or JavaScript enabled as your default browser so

 

that you can view the online help.

 

Install Microsoft XML Parser Version 4.0 SP2 or later. You can install this program during the BlackBerry

 

Enterprise Server installation.

 

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Old BlackBerry If you upgrade from a Device Software Start with a clean To start because itAccounts and server Environment Sends new service Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option Upgrade option BlackBerry Device To upgrade theirYou can install You must distribute Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Checklists Description Reference SeeServer software requirements BlackBerry Enterprise ServerChecklist Operating system requirements BlackBerry Enterprise Server installationYour Microsoft Windows installation media ConsiderationsChecklist Security support requirements InformationChecklist Multilanguage support requirements Checklist Virtual machine support requirementsChecklist Additional software requirements System requirements for your corporate environmentChecklist Messaging and collaboration environment settings Checklist Network environment settingsChecklist Instant messaging environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components Service Checklist BlackBerry MDS Services system requirementsSystem Considerations Requirement Operating System requirement Operating system Support Security SupportEnterprise Server installation Checklist BlackBerry Attachment Service system requirementsThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Windows installation media You plan to install the BlackBerry Collaboration ServiceCollaboration Certificates on Microsoft Live Communications ServerAction Procedure Export the BlackBerry Enterprise Server Configuration list from the Configuration containerSave the server configuration information to a text file Double-click the setup.exe filePerform system maintenance Registry settings Registry Editor Back up system informationSynchronize BlackBerry device capabilities Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Any changes to the BlackBerry Configuration Database For server errorsAccount information Migrating user accountsSynchronize BlackBerry device capabilities Parameter Procedure Type the database name Back up the BlackBerry Configuration DatabaseAuthentication. By default, this parameter is set to False Page Setting database permissions Microsoft Knowledge Base articlesAssign System Administrator permission Services installationsSet Microsoft SQL Server permissions Database notification systemChecklist Confirm the upgrade requirements Perform system maintenance Back up system informationAdministration extensions on page 31 for more information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepMigrating users Stop the old BlackBerry Enterprise ServerMust be the same Start the new BlackBerry Enterpriser Server Resolving issues during the upgradeReactivate user accounts Media, and select the file CompleteMedia for Microsoft .NET Framework version Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentBlackBerry Domain so that it upgrades to Version BlackBerry Domain to Version 4.1.4, if applicableMore information On page 45 for more informationLog in to your computer using the BESAdmin service account New BlackBerry Configuration DatabaseVersion 4.1.4 using an in-place process Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersCreate a software configuration DeviceUsers list, click a user Software Version 4.0 or laterUpgrade the BlackBerry Device Software Assign a software configuration to a user optionalClick Load Handheld Interactive Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeTroubleshooting the BlackBerry device upgrade Manager is installedStart Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada