Blackberry 4.1.4 manual Checklist Security support requirements, Information

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2: System requirements

Checklist: Messaging and collaboration server software requirements

Warning: Do not install Microsoft® Outlook® on the same computer as the BlackBerry Enterprise Server. Visit www.support.microsoft.com/kb/266418 for more information.

Considerations

Install one of the following Microsoft Exchange administration tools on the computer on which you plan to install the BlackBerry † Enterprise Server:

Microsoft Exchange Version 5.5 Administrator

Microsoft Exchange 2000 System Manager

Microsoft Exchange 2003 System Manager

Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 (see http://support.microsoft.com/kb/929590 for more information)

if you are using Microsoft Exchange 2007, either Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 or Microsoft Exchange 2003 System Tools with SP2

Note: Do not install Microsoft Exchange 2007 on the computer on which you plan to install the BlackBerry Enterprise Server.

Install the BlackBerry Enterprise Server in the same Microsoft Exchange Organization as your messaging server.

†

Review the Microsoft known issues that impact wireless calendar synchronization. See “Configuring Microsoft Exchange to

†

support wireless calendar synchronization” on page 43 for more information

 

If you are using Microsoft Exchange 2003 and use unicode text in calendars, download and install the following hotfixes:

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visit http://support.microsoft.com/kb/913643 to install the hotfix on the messaging server

visit http://support.microsoft.com/kb/923537/en-usto install the hotfix on the computer on which you will install the BlackBerry Enterprise Server

If your instant messaging environment supports Microsoft Windows Messenger and you are using TLS as the communication

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protocol, you must install or import one of the following certificates on the computer on which you plan to install the BlackBerry

 

Enterprise Server:

 

If your instant messaging server is Microsoft® Live Communications Server 2005™, you must install or import a Mutual TLS (MTLS) certificate.

If your instant messaging server is Microsoft Live Communications Server 2005 SP1, you must install or import a server authentication certificate under the computer account.

Visit www.office.microsoft.com/en-us/FX011526591033.aspx for more information about configuring certificates on Microsoft Live Communications Server 2005.

If your instant messaging server is IBM® Lotus® Sametime®, you must add the IP address of each computer on which you plan to

†

install the BlackBerry Collaboration Service to the CommunityConnectivity document on the Sametime server.

 

If your instant messaging server is Novell® GroupWise® Messenger, you must turn on support for Secure Sockets Layer (SSL)

†

authentication of the Novell GroupWise Messenger agents on the computer on which you plan to install the BlackBerry

 

Collaboration Service. Visit www.novell.com/documentation to read the Messenger 1.0 Administration Guide for more

 

information.

 

 

 

Checklist: Security support requirements

Considerations

If you are using RSA® SecurID® authentication, you must install the Security Dynamics Technologies Ace/Agent® for Microsoft † Windows Version 5.0 on the computer on which you plan to install the BlackBerry MDS Connection Service.

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Contents BlackBerry Enterprise Server for Microsoft Exchange Version Upgrade GuidePage Phillip Street Research In Motion LimitedPage Contents Configuring your environment Upgrading BlackBerry Device Software Troubleshooting the BlackBerry Enterprise Server upgradeAdd the BlackBerry Device Software to the network drive Assign a software configuration to a user optionalConfirm the version from which you are upgrading Upgrading to BlackBerry Enterprise Server VersionPage Choosing a BlackBerry Enterprise Server upgrade option Minimal service BlackBerry devices Old BlackBerry If you upgrade from a Device SoftwareStart with a clean To start because it Accounts and server Environment Sends new serviceChoosing a BlackBerry Device Software upgrade option Advantages Disadvantages User impact You can monitor Upgrade optionBlackBerry Device To upgrade their You can install You must distributeAdditional upgrade resources Page BlackBerry Enterprise Server Checklists Description ReferenceSee Server software requirementsConsiderations Checklist Operating system requirementsBlackBerry Enterprise Server installation Your Microsoft Windows installation mediaInformation Checklist Security support requirementsSystem requirements for your corporate environment Checklist Multilanguage support requirementsChecklist Virtual machine support requirements Checklist Additional software requirementsChecklist Messaging and collaboration environment settings Checklist Network environment settingsChecklist Instant messaging environment settings Checklist Database environment settings Checklist Terminal service settingsSystem requirements for remote components Service Checklist BlackBerry MDS Services system requirementsSystem Considerations Requirement Operating System requirement Operating system Support Support SecurityEnterprise Server installation Checklist BlackBerry Attachment Service system requirementsThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Certificates on Microsoft Live Communications Server Windows installation mediaYou plan to install the BlackBerry Collaboration Service CollaborationDouble-click the setup.exe file Action Procedure Export the BlackBerry Enterprise ServerConfiguration list from the Configuration container Save the server configuration information to a text filePerform system maintenance Back up all the registry keys Registry settings Registry EditorBack up system information Synchronize BlackBerry device capabilitiesBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Migrating user accounts Any changes to the BlackBerry Configuration DatabaseFor server errors Account informationSynchronize BlackBerry device capabilities Parameter Procedure Type the database name Back up the BlackBerry Configuration DatabaseAuthentication. By default, this parameter is set to False Page Microsoft Knowledge Base articles Setting database permissionsDatabase notification system Assign System Administrator permissionServices installations Set Microsoft SQL Server permissionsDatabase permissions on page 43 for more information Checklist Confirm the upgrade requirementsPerform system maintenance Back up system information Administration extensions on page 31 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process 36 for more information Mobile Data Service on page 39 for more informationStep Migrate the user accountsMigrating users Stop the old BlackBerry Enterprise ServerMust be the same Start the new BlackBerry Enterpriser Server Resolving issues during the upgradeReactivate user accounts Media, and select the file CompleteMedia for Microsoft .NET Framework version Which the BlackBerry Collaboration Service is installed Resolving issues after the upgradeManaging a mixed-version environment Phased upgradesSample supported mixed-version environment Sample unsupported mixed-version environment Proxy settingsOn page 45 for more information BlackBerry Domain so that it upgrades to VersionBlackBerry Domain to Version 4.1.4, if applicable More informationExisting ones Log in to your computer using the BESAdmin service accountNew BlackBerry Configuration Database Version 4.1.4 using an in-place processPage Add the BlackBerry Device Software to the network drive Checklist Confirm the upgrade requirementsPage Send the upgrade instructions to BlackBerry device users Create and send a wireless enterprise activation passwordSoftware Version 4.0 or later Create a software configurationDevice Users list, click a userUpgrade the BlackBerry Device Software Assign a software configuration to a user optionalClick Load Handheld Interactive Lower pane, check the user’s system status message Confirm that the upgrade is successfulForce the BlackBerry Device Software upgrade Push the installation files to user computersMotion\Apploader\loader.exe Troubleshooting the BlackBerry device upgradeManager is installed StartPage Research In Motion Limited Published in Canada