Blackberry 4.1.4 manual Synchronize BlackBerry device capabilities

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BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide

Synchronize BlackBerry device capabilities

When users connect their BlackBerry devices to the BlackBerry Desktop Manager, the BlackBerry Desktop Manager writes whether the BlackBerry device is capable of wireless synchronization into the user’s mailbox. When the BlackBerry Enterprise Server is upgraded, the BlackBerry Synchronization Service sends service books to those BlackBerry devices that are capable of wireless synchronization automatically.

If you do not perform the following task for BlackBerry devices that are capable of wireless synchronization, the BlackBerry Enterprise Server cannot update the service books automatically after upgrade, and those BlackBerry devices cannot send or receive email messages.

>To ensure wireless synchronization occurs automatically after the upgrade process completes, instruct users with BlackBerry Device Software Version 4.0 or later to connect their BlackBerry devices to the BlackBerry Desktop Manager Version 3.6.3 or later before you upgrade the BlackBerry Enterprise Server.

Users must connect their BlackBerry devices to the BlackBerry Desktop Manager. Connecting the BlackBerry device to a BlackBerry Manager or a Legacy BlackBerry Manager MMC Snap-in will not enable wireless synchronization to occur automatically.

If you do not support the BlackBerry Desktop Manager in your BlackBerry environment, you must activate BlackBerry devices over the wireless network to enable wireless synchronization.

Preparing to upgrade from BlackBerry Enterprise Server Version 4.0

When you upgrade from BlackBerry Enterprise Server Version 4.0, you upgrade the database schema from earlier versions. Prepare for this upgrade by cleaning up the data and creating backups before upgrading the BlackBerry Configuration Database.

Before you upgrade to BlackBerry Enterprise Server Version 4.1.4, make sure that all BlackBerry Enterprise Servers in your environment that share a BlackBerry Configuration Database are Version 4.0.3 or higher. Certain components in earlier versions of the BlackBerry Enterprise Server are not optimized for use with the BlackBerry Enterprise Server Version 4.1.4.

Perform system maintenance

Perform system maintenance to help minimize the upgrade time and to help promote an uninterrupted upgrade and user migration.

>Remove inactive user accounts from the BlackBerry Enterprise Server. See the BlackBerry Enterprise Server for Microsoft Exchange Version 4.0 Administration Guide for more information.

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Old BlackBerry If you upgrade from a Device Software Start with a clean To start because itAccounts and server Environment Sends new service Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option Upgrade option BlackBerry Device To upgrade theirYou can install You must distribute Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Checklists Description Reference SeeServer software requirements BlackBerry Enterprise ServerChecklist Operating system requirements BlackBerry Enterprise Server installationYour Microsoft Windows installation media ConsiderationsChecklist Security support requirements InformationChecklist Multilanguage support requirements Checklist Virtual machine support requirementsChecklist Additional software requirements System requirements for your corporate environmentChecklist Messaging and collaboration environment settings Checklist Network environment settingsChecklist Instant messaging environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components Service Checklist BlackBerry MDS Services system requirementsSystem Considerations Requirement Operating System requirement Operating system Support Security SupportEnterprise Server installation Checklist BlackBerry Attachment Service system requirementsThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Windows installation media You plan to install the BlackBerry Collaboration ServiceCollaboration Certificates on Microsoft Live Communications ServerAction Procedure Export the BlackBerry Enterprise Server Configuration list from the Configuration containerSave the server configuration information to a text file Double-click the setup.exe filePerform system maintenance Registry settings Registry Editor Back up system informationSynchronize BlackBerry device capabilities Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Any changes to the BlackBerry Configuration Database For server errorsAccount information Migrating user accountsSynchronize BlackBerry device capabilities Parameter Procedure Type the database name Back up the BlackBerry Configuration DatabaseAuthentication. By default, this parameter is set to False Page Setting database permissions Microsoft Knowledge Base articlesAssign System Administrator permission Services installationsSet Microsoft SQL Server permissions Database notification systemChecklist Confirm the upgrade requirements Perform system maintenance Back up system informationAdministration extensions on page 31 for more information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepMigrating users Stop the old BlackBerry Enterprise ServerMust be the same Start the new BlackBerry Enterpriser Server Resolving issues during the upgradeReactivate user accounts Media, and select the file CompleteMedia for Microsoft .NET Framework version Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentBlackBerry Domain so that it upgrades to Version BlackBerry Domain to Version 4.1.4, if applicableMore information On page 45 for more informationLog in to your computer using the BESAdmin service account New BlackBerry Configuration DatabaseVersion 4.1.4 using an in-place process Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersCreate a software configuration DeviceUsers list, click a user Software Version 4.0 or laterUpgrade the BlackBerry Device Software Assign a software configuration to a user optionalClick Load Handheld Interactive Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeTroubleshooting the BlackBerry device upgrade Manager is installedStart Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada
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