Blackberry 4.1.4 manual Upgrade the BlackBerry Enterprise Server

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BlackBerry Enterprise Server for Microsoft Exchange Upgrade Guide

Upgrade the BlackBerry Enterprise Server

1.Log in to your computer using the BESAdmin service account.

2.Double-click the setup.exe file.

3.Complete the instructions on the screen.

4.When prompted to restart the computer, click Yes.

5.Log in using the same account that you used for the setup program.

6.Complete the instructions on the screen.

7.Before completing the setup program, clear the Start Service(s) option.

Improve the startup performance of the BlackBerry Enterprise Server

After some BlackBerry Enterprise Server upgrades, new service books are sent to every BlackBerry device. Sending all the new service books at once can result in slow startup times. To improve startup performance, set a limit to how many service books the BlackBerry Enterprise Server sends each hour.

Complete the following task on any BlackBerry Enterprise Server installation that includes the Policy Server.

1.On the computer on which you upgraded the BlackBerry Enterprise Server, open the Registry Editor.

2.In the HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\BlackBerry IT Admin Server key, create the following DWORD values:

•SBThrottlingEnabled: Set to 1.

•SBThrottleLimit: Set, in decimal format, to the maximum number of service books the BlackBerry Enterprise Server should send every hour. The default is .60.

3.In the Windows Services panel, start the BlackBerry Enterprise Server and other BlackBerry services.

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Accounts and server Environment Sends new service Old BlackBerry If you upgrade from a Device SoftwareStart with a clean To start because it Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option You can install You must distribute Upgrade optionBlackBerry Device To upgrade their Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Server software requirements Checklists Description ReferenceSee BlackBerry Enterprise ServerYour Microsoft Windows installation media Checklist Operating system requirementsBlackBerry Enterprise Server installation ConsiderationsChecklist Security support requirements InformationChecklist Additional software requirements Checklist Multilanguage support requirementsChecklist Virtual machine support requirements System requirements for your corporate environmentChecklist Messaging and collaboration environment settings Checklist Network environment settingsChecklist Instant messaging environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components Service Checklist BlackBerry MDS Services system requirementsSystem Considerations Requirement Operating System requirement Operating system Support Security SupportEnterprise Server installation Checklist BlackBerry Attachment Service system requirementsThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Collaboration Windows installation mediaYou plan to install the BlackBerry Collaboration Service Certificates on Microsoft Live Communications ServerSave the server configuration information to a text file Action Procedure Export the BlackBerry Enterprise ServerConfiguration list from the Configuration container Double-click the setup.exe filePerform system maintenance Synchronize BlackBerry device capabilities Registry settings Registry EditorBack up system information Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Account information Any changes to the BlackBerry Configuration DatabaseFor server errors Migrating user accountsSynchronize BlackBerry device capabilities Parameter Procedure Type the database name Back up the BlackBerry Configuration DatabaseAuthentication. By default, this parameter is set to False Page Setting database permissions Microsoft Knowledge Base articlesSet Microsoft SQL Server permissions Assign System Administrator permissionServices installations Database notification systemAdministration extensions on page 31 for more information Checklist Confirm the upgrade requirementsPerform system maintenance Back up system information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepMigrating users Stop the old BlackBerry Enterprise ServerMust be the same Start the new BlackBerry Enterpriser Server Resolving issues during the upgradeReactivate user accounts Media, and select the file CompleteMedia for Microsoft .NET Framework version Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentMore information BlackBerry Domain so that it upgrades to VersionBlackBerry Domain to Version 4.1.4, if applicable On page 45 for more informationVersion 4.1.4 using an in-place process Log in to your computer using the BESAdmin service accountNew BlackBerry Configuration Database Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersUsers list, click a user Create a software configurationDevice Software Version 4.0 or laterUpgrade the BlackBerry Device Software Assign a software configuration to a user optionalClick Load Handheld Interactive Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeStart Troubleshooting the BlackBerry device upgradeManager is installed Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada