Blackberry 4.1.4 manual Checklist Operating system requirements, Considerations

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BlackBerry Enterprise Server for Microsoft Exchange Upgrade GuideUpgrade Guide

Checklist: Operating system requirements

Note: You must install the most current service pack for each Microsoft product.

Considerations

Install one of the following operating systems on the computer on which you plan to install the BlackBerry Enterprise Server:

•Microsoft® Windows® 2000 Service Pack (SP) 4 (Server or Advanced Server editions)

•Microsoft® Windows Server® 2003 (SP1 is required for Microsoft Windows Messenger support and if you are using Microsoft Exchange 2007)

Install Microsoft Messaging Queue (MSMQ) Version 3.0 (required for Microsoft Windows Messenger support).

Note: If you install MSMQ separately from Windows Server 2003, clear the default Active Directory Integration and Triggers subcomponents and select only the Common subcomponent.

Install Microsoft® .NET Framework Version 1.1 (SP1 is required for Microsoft Windows Messenger support). You can install this
program during the BlackBerry Enterprise Server installation.

If Microsoft .NET Framework Version 2.0 is installed, the setup program still installs Version 1.1 or Version 1.1 SP1.

If Microsoft .NET Framework Version 1.1 is installed in a language other than English, you must download and install SP1 in the appropriate language.

Visit www.microsoft.com/netframework/downloads/ for more information.

Install one of the following Microsoft Data Access Component (MDAC) versions on the computer on which you plan to install the
BlackBerry Enterprise Server:
• MDAC Version 2.8 with Security Patch MS04-003 (Version 2000.85.1025.00)
• MDAC Version 2.8 SP2 (Version 2000.86.1830.00)
Note: MDAC Version 2.8 SP2 is shipped only with Microsoft Windows Server 2003 SP1.
Install Java® 2 Platform, Standard Edition (J2SE™) Runtime Environment Version 5.0 update 9. You can install this program during
the BlackBerry Enterprise Server installation.
If you are using Microsoft Exchange 2007, install the Internet Service Manager component of Internet Information Services from
your Microsoft Windows installation media

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Accounts and server Environment Sends new service Old BlackBerry If you upgrade from a Device SoftwareStart with a clean To start because it Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option You can install You must distribute Upgrade optionBlackBerry Device To upgrade their Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Server software requirements Checklists Description ReferenceSee BlackBerry Enterprise ServerYour Microsoft Windows installation media Checklist Operating system requirementsBlackBerry Enterprise Server installation ConsiderationsChecklist Security support requirements InformationChecklist Additional software requirements Checklist Multilanguage support requirementsChecklist Virtual machine support requirements System requirements for your corporate environmentChecklist Network environment settings Checklist Messaging and collaboration environment settingsChecklist Instant messaging environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components Checklist BlackBerry MDS Services system requirements ServiceSystem Considerations Requirement Operating System requirement Operating system Support Security SupportChecklist BlackBerry Attachment Service system requirements Enterprise Server installationThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Collaboration Windows installation mediaYou plan to install the BlackBerry Collaboration Service Certificates on Microsoft Live Communications ServerSave the server configuration information to a text file Action Procedure Export the BlackBerry Enterprise ServerConfiguration list from the Configuration container Double-click the setup.exe filePerform system maintenance Synchronize BlackBerry device capabilities Registry settings Registry EditorBack up system information Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Account information Any changes to the BlackBerry Configuration DatabaseFor server errors Migrating user accountsSynchronize BlackBerry device capabilities Back up the BlackBerry Configuration Database Parameter Procedure Type the database nameAuthentication. By default, this parameter is set to False Page Setting database permissions Microsoft Knowledge Base articlesSet Microsoft SQL Server permissions Assign System Administrator permissionServices installations Database notification systemAdministration extensions on page 31 for more information Checklist Confirm the upgrade requirementsPerform system maintenance Back up system information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepStop the old BlackBerry Enterprise Server Migrating usersMust be the same Resolving issues during the upgrade Start the new BlackBerry Enterpriser ServerReactivate user accounts Complete Media, and select the fileMedia for Microsoft .NET Framework version Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentMore information BlackBerry Domain so that it upgrades to VersionBlackBerry Domain to Version 4.1.4, if applicable On page 45 for more informationVersion 4.1.4 using an in-place process Log in to your computer using the BESAdmin service accountNew BlackBerry Configuration Database Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersUsers list, click a user Create a software configurationDevice Software Version 4.0 or laterAssign a software configuration to a user optional Upgrade the BlackBerry Device SoftwareClick Load Handheld Interactive Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeStart Troubleshooting the BlackBerry device upgradeManager is installed Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada