Blackberry 4.1.4 manual System requirements for your corporate environment

Page 20

BlackBerry Enterprise Server for Microsoft Exchange Upgrade GuideUpgrade Guide

Checklist: Multilanguage support requirements

Considerations

Set your language preferences in Microsoft® Internet Explorer® to display encoded web pages correctly.†

Checklist: Virtual machine support requirements

Considerations

Install VMware® ESX Server Version 2.5.2 on the computer on which you plan to install the BlackBerry Enterprise Server. †

Checklist: Additional software requirements

Considerations

If you run a Universal Serial Bus (USB) hub to implement BlackBerry devices while connected to the BlackBerry Manager, verify

†

that the USB driver supports USB1.1-compliant hubs.

 

Install Adobe® Acrobat® Reader® Version 3.0 or later so that you can view the product guides.

†

Set Microsoft Internet Explorer Version 4.0 or later with Java or JavaScript® enabled as your default browser so that you can view

†

the online help.

 

Install Microsoft® XML Parser Version 4.0 SP2 or later. You can install this program during the BlackBerry Enterprise Server

†

installation.

 

If you are using SNMP monitoring, you must install the SNMP service before you install the BlackBerry Enterprise Server. Visit

†

www.microsoft.com/technet/itsolutions/network/deploy/confeat/snmp.mspx for more information about installing and

 

configuring the SNMP service.

 

Install Microsoft® Windows Media® Player Version 9 or later to support audio attachments.

†

 

 

System requirements for your corporate environment

You must confirm that settings in your network, messaging and collaboration, instant messaging, and database environments are configured to support the BlackBerry Enterprise Server.

Checklists

Description

Reference

Checklist: Network environment settings

This checklist describes how your BlackBerry Enterprise Server must

See page 21.

 

connect to your firewall.

 

Checklist: Messaging and collaboration

This checklist describes the software and settings that are required on

See page 21.

environment settings

your messaging server and your desktop email program.

 

Checklist: Instant messaging environment

This checklist describes the software and settings that are required on

See page 21.

settings

your instant messaging server.

 

Checklist: Terminal service settings

This checklist describes the supported software and settings for

See page 22.

 

installing the BlackBerry Enterprise Server using a terminal or remote

 

 

desktop session.

 

Checklist: Database environment settings

This checklist describes the software and settings that are required on

See page 22.

 

your database server.

 

 

 

 

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Old BlackBerry If you upgrade from a Device Software Start with a clean To start because itAccounts and server Environment Sends new service Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option Upgrade option BlackBerry Device To upgrade theirYou can install You must distribute Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Checklists Description Reference SeeServer software requirements BlackBerry Enterprise ServerChecklist Operating system requirements BlackBerry Enterprise Server installationYour Microsoft Windows installation media ConsiderationsChecklist Security support requirements InformationChecklist Multilanguage support requirements Checklist Virtual machine support requirementsChecklist Additional software requirements System requirements for your corporate environmentChecklist Instant messaging environment settings Checklist Network environment settingsChecklist Messaging and collaboration environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components System Considerations Requirement Operating Checklist BlackBerry MDS Services system requirementsService System requirement Operating system Support Security SupportThat you can view the online help Checklist BlackBerry Attachment Service system requirementsEnterprise Server installation Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Windows installation media You plan to install the BlackBerry Collaboration ServiceCollaboration Certificates on Microsoft Live Communications ServerAction Procedure Export the BlackBerry Enterprise Server Configuration list from the Configuration containerSave the server configuration information to a text file Double-click the setup.exe filePerform system maintenance Registry settings Registry Editor Back up system informationSynchronize BlackBerry device capabilities Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Any changes to the BlackBerry Configuration Database For server errorsAccount information Migrating user accountsSynchronize BlackBerry device capabilities Authentication. By default, this parameter is set to False Back up the BlackBerry Configuration DatabaseParameter Procedure Type the database name Page Setting database permissions Microsoft Knowledge Base articlesAssign System Administrator permission Services installationsSet Microsoft SQL Server permissions Database notification systemChecklist Confirm the upgrade requirements Perform system maintenance Back up system informationAdministration extensions on page 31 for more information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepMust be the same Stop the old BlackBerry Enterprise ServerMigrating users Reactivate user accounts Resolving issues during the upgradeStart the new BlackBerry Enterpriser Server Media for Microsoft .NET Framework version CompleteMedia, and select the file Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentBlackBerry Domain so that it upgrades to Version BlackBerry Domain to Version 4.1.4, if applicableMore information On page 45 for more informationLog in to your computer using the BESAdmin service account New BlackBerry Configuration DatabaseVersion 4.1.4 using an in-place process Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersCreate a software configuration DeviceUsers list, click a user Software Version 4.0 or laterClick Load Handheld Interactive Assign a software configuration to a user optionalUpgrade the BlackBerry Device Software Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeTroubleshooting the BlackBerry device upgrade Manager is installedStart Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada