Blackberry 4.1.4 manual Configuring your environment

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Checklist: BlackBerry MDS Connection Service system requirements	29
Checklist: BlackBerry Collaboration Service system requirements	30
3 Preparing your BlackBerry Enterprise Server environment for upgrade	31
Preparing to upgrade from BlackBerry Enterprise Server Version 3.5.2 and earlier	31
Migrate BlackBerry Enterprise Server information from Microsoft Exchange 5.5 administration
extensions	31
Perform system maintenance	32
Back up system information	33
Synchronize BlackBerry device capabilities	33
Preparing to upgrade from BlackBerry Enterprise Server Version 3.6	33
Perform system maintenance	34
Back up system information	35
Prepare to consolidate multiple instances of the BlackBerry Enterprise Server	35
Preview the user migration	36
Standardize connections to the BlackBerry Mobile Data Service	39
Synchronize BlackBerry device capabilities	40
Preparing to upgrade from BlackBerry Enterprise Server Version 4.0	40
Perform system maintenance	40
Back up system information	41
Back up the BlackBerry Configuration Database	41
4 Configuring your environment	43
Configuring Microsoft Exchange to support wireless calendar synchronization	43
Setting database permissions	43
Set Microsoft SQL Server permissions	44
5 Upgrading the BlackBerry Enterprise Server using an in-place process	45
Checklist: Confirm the upgrade requirements	45
Upgrade the BlackBerry Enterprise Server	46
Improve the startup performance of the BlackBerry Enterprise Server	46
Troubleshooting the BlackBerry Enterprise Server upgrade process	47
Resolving issues during the upgrade process	47
Resolving issues after the upgrade process	48
6 Upgrading the BlackBerry Enterprise Server using a cutover process	49
Checklist: Confirm the upgrade preparation on the existing BlackBerry Enterprise Servers	49

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Contents Version Upgrade Guide BlackBerry Enterprise Server for Microsoft ExchangePage Research In Motion Limited Phillip StreetPage Contents Configuring your environment Troubleshooting the BlackBerry Enterprise Server upgrade Upgrading BlackBerry Device SoftwareAssign a software configuration to a user optional Add the BlackBerry Device Software to the network driveUpgrading to BlackBerry Enterprise Server Version Confirm the version from which you are upgradingPage Choosing a BlackBerry Enterprise Server upgrade option Accounts and server Environment Sends new service Old BlackBerry If you upgrade from a Device SoftwareStart with a clean To start because it Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option You can install You must distribute Upgrade optionBlackBerry Device To upgrade their Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page Server software requirements Checklists Description ReferenceSee BlackBerry Enterprise ServerYour Microsoft Windows installation media Checklist Operating system requirementsBlackBerry Enterprise Server installation ConsiderationsChecklist Security support requirements InformationChecklist Additional software requirements Checklist Multilanguage support requirementsChecklist Virtual machine support requirements System requirements for your corporate environmentChecklist Network environment settings Checklist Messaging and collaboration environment settingsChecklist Instant messaging environment settings Checklist Terminal service settings Checklist Database environment settingsSystem requirements for remote components Checklist BlackBerry MDS Services system requirements ServiceSystem Considerations Requirement Operating System requirement Operating system Support Security SupportChecklist BlackBerry Attachment Service system requirements Enterprise Server installationThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Collaboration Windows installation mediaYou plan to install the BlackBerry Collaboration Service Certificates on Microsoft Live Communications ServerSave the server configuration information to a text file Action Procedure Export the BlackBerry Enterprise ServerConfiguration list from the Configuration container Double-click the setup.exe filePerform system maintenance Synchronize BlackBerry device capabilities Registry settings Registry EditorBack up system information Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Account information Any changes to the BlackBerry Configuration DatabaseFor server errors Migrating user accountsSynchronize BlackBerry device capabilities Back up the BlackBerry Configuration Database Parameter Procedure Type the database nameAuthentication. By default, this parameter is set to False Page Setting database permissions Microsoft Knowledge Base articlesSet Microsoft SQL Server permissions Assign System Administrator permissionServices installations Database notification systemAdministration extensions on page 31 for more information Checklist Confirm the upgrade requirementsPerform system maintenance Back up system information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process Mobile Data Service on page 39 for more information 36 for more informationMigrate the user accounts StepStop the old BlackBerry Enterprise Server Migrating usersMust be the same Resolving issues during the upgrade Start the new BlackBerry Enterpriser ServerReactivate user accounts Complete Media, and select the fileMedia for Microsoft .NET Framework version Resolving issues after the upgrade Which the BlackBerry Collaboration Service is installedPhased upgrades Managing a mixed-version environmentSample supported mixed-version environment Proxy settings Sample unsupported mixed-version environmentMore information BlackBerry Domain so that it upgrades to VersionBlackBerry Domain to Version 4.1.4, if applicable On page 45 for more informationVersion 4.1.4 using an in-place process Log in to your computer using the BESAdmin service accountNew BlackBerry Configuration Database Existing onesPage Checklist Confirm the upgrade requirements Add the BlackBerry Device Software to the network drivePage Create and send a wireless enterprise activation password Send the upgrade instructions to BlackBerry device usersUsers list, click a user Create a software configurationDevice Software Version 4.0 or laterAssign a software configuration to a user optional Upgrade the BlackBerry Device SoftwareClick Load Handheld Interactive Confirm that the upgrade is successful Lower pane, check the user’s system status messagePush the installation files to user computers Force the BlackBerry Device Software upgradeStart Troubleshooting the BlackBerry device upgradeManager is installed Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada