Blackberry 4.1.4 manual Checklist Network environment settings

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2: System requirements

Checklist: Network environment settings

Considerations

Verify that the BlackBerry Enterprise Server is physically close to the messaging servers. Use a high-speed switched connection between the BlackBerry Enterprise Server and the messaging servers. Network latency impacts the performance of the BlackBerry Enterprise Server.

Verify that the BlackBerry Enterprise Server is not installed in a perimeter network (demilitarized zone). Visit www.blackberry.com/knowledgecenterpublic to read article TAE-00038 for more information.

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Verify that you have configured the corporate firewall or proxy to permit the BlackBerry Enterprise Server to initiate and maintain

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an outbound connection to the BlackBerry® Infrastructure on TCP port 3101.

 

Verify that the corporate firewall can resolve Internet addresses using the Domain Name System (DNS).

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Verify that the proxy server is transparent, if you are using a proxying firewall.

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Checklist: Messaging and collaboration environment settings

Considerations

Your messaging environment must be one of the following:

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Microsoft Exchange Version 5.5 native environment

Microsoft Exchange 2000 native environment

Microsoft Exchange 2003 native environment

Microsoft Exchange 2007 native environment

mixed environment (any combination of Microsoft Exchange Version 5.5, Microsoft Exchange 2000, Microsoft Exchange 2003, and Microsoft Exchange 2007)

Note: Do not install Microsoft Exchange 2007 on the computer on which you plan to install the BlackBerry Enterprise Server.

Checklist: Instant messaging environment settings

Considerations

Your instant messaging server must be one of the following:

Sametime Version 3.0 Community Server

Sametime Version 3.1 Community Server

Sametime Version 6.5.1 Community Server (Version 6.5.1 or later is required to support dormant mode.)

Sametime Version 7.0 Community Server

Sametime Version 7.5 Community Server

Microsoft Live Communications Server 2005 (SP1 is required to support Microsoft Office Communicator and dormant mode.)

Novell GroupWise Messenger Server Version 1.0.2 or later

Novell GroupWise Messenger Server Version 2.0

If your instant messaging environment supports Microsoft Office Communicator, your environment must also include a Microsoft Office Communicator Web Access Server.

Verify that your Communicator Web Access Server meets the following criteria:

includes the MTLS and HTTPS certificates required for communication with your Microsoft Live Communications Server Visit office.microsoft.com/en-us/assistance/HA100240791033.aspxfor more information.

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Contents BlackBerry Enterprise Server for Microsoft Exchange Version Upgrade GuidePage Phillip Street Research In Motion LimitedPage Contents Configuring your environment Upgrading BlackBerry Device Software Troubleshooting the BlackBerry Enterprise Server upgradeAdd the BlackBerry Device Software to the network drive Assign a software configuration to a user optionalConfirm the version from which you are upgrading Upgrading to BlackBerry Enterprise Server VersionPage Choosing a BlackBerry Enterprise Server upgrade option Start with a clean To start because it Old BlackBerry If you upgrade from a Device SoftwareAccounts and server Environment Sends new service Minimal service BlackBerry devicesChoosing a BlackBerry Device Software upgrade option BlackBerry Device To upgrade their Upgrade optionYou can install You must distribute Advantages Disadvantages User impact You can monitorAdditional upgrade resources Page See Checklists Description ReferenceServer software requirements BlackBerry Enterprise ServerBlackBerry Enterprise Server installation Checklist Operating system requirementsYour Microsoft Windows installation media ConsiderationsInformation Checklist Security support requirementsChecklist Virtual machine support requirements Checklist Multilanguage support requirementsChecklist Additional software requirements System requirements for your corporate environmentChecklist Network environment settings Checklist Messaging and collaboration environment settingsChecklist Instant messaging environment settings Checklist Database environment settings Checklist Terminal service settingsSystem requirements for remote components Checklist BlackBerry MDS Services system requirements ServiceSystem Considerations Requirement Operating System requirement Operating system Support Support SecurityChecklist BlackBerry Attachment Service system requirements Enterprise Server installationThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements You plan to install the BlackBerry Collaboration Service Windows installation mediaCollaboration Certificates on Microsoft Live Communications ServerConfiguration list from the Configuration container Action Procedure Export the BlackBerry Enterprise ServerSave the server configuration information to a text file Double-click the setup.exe filePerform system maintenance Back up system information Registry settings Registry EditorSynchronize BlackBerry device capabilities Back up all the registry keysBlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page For server errors Any changes to the BlackBerry Configuration DatabaseAccount information Migrating user accountsSynchronize BlackBerry device capabilities Back up the BlackBerry Configuration Database Parameter Procedure Type the database nameAuthentication. By default, this parameter is set to False Page Microsoft Knowledge Base articles Setting database permissionsServices installations Assign System Administrator permissionSet Microsoft SQL Server permissions Database notification systemPerform system maintenance Back up system information Checklist Confirm the upgrade requirementsAdministration extensions on page 31 for more information Database permissions on page 43 for more informationUpgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process 36 for more information Mobile Data Service on page 39 for more informationStep Migrate the user accountsStop the old BlackBerry Enterprise Server Migrating usersMust be the same Resolving issues during the upgrade Start the new BlackBerry Enterpriser ServerReactivate user accounts Complete Media, and select the fileMedia for Microsoft .NET Framework version Which the BlackBerry Collaboration Service is installed Resolving issues after the upgradeManaging a mixed-version environment Phased upgradesSample supported mixed-version environment Sample unsupported mixed-version environment Proxy settingsBlackBerry Domain to Version 4.1.4, if applicable BlackBerry Domain so that it upgrades to VersionMore information On page 45 for more informationNew BlackBerry Configuration Database Log in to your computer using the BESAdmin service accountVersion 4.1.4 using an in-place process Existing onesPage Add the BlackBerry Device Software to the network drive Checklist Confirm the upgrade requirementsPage Send the upgrade instructions to BlackBerry device users Create and send a wireless enterprise activation passwordDevice Create a software configurationUsers list, click a user Software Version 4.0 or laterAssign a software configuration to a user optional Upgrade the BlackBerry Device SoftwareClick Load Handheld Interactive Lower pane, check the user’s system status message Confirm that the upgrade is successfulForce the BlackBerry Device Software upgrade Push the installation files to user computersManager is installed Troubleshooting the BlackBerry device upgradeStart Motion\Apploader\loader.exePage Research In Motion Limited Published in Canada