Message
Description
Action
Wait for printer to | RAM Disk settings have been | No action necessary. | ||
reinitialize | changed before the printer |
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| automatically restarts, or external |
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| device modes have changed. |
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Warming up | The printer is coming out of | No action necessary. | ||
| powersave mode. Printing will |
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| continue as soon as warmup is |
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| completed. |
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10.XX.YY SUPPLIES | The printer cannot read or write to at | 1. Turn the printer off and | ||
ERROR For help press | least one print cartridge memory tag | then back on. |
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| or at least one memory tag is | 2. If the error persists, | ||
| missing. | contact HP Support. | ||
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| 3. Press | for more | |
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| information. |
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13.XX.YY JAM IN TOP | There is a jam in the top cover area. | 1. Press | for detailed | |
COVER AREA For help |
| information about | ||
press |
| clearing the jam. | ||
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| 2. Press | and | to step |
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| through the |
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| instructions. |
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| 3. If the message persists | ||
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| after clearing all pages, | ||
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| contact HP Support. | ||
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13.XX.YY JAM IN PAPER | There is a jam in the media path. | 1. Press | for detailed | |
PATH For help press |
| information about | ||
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| clearing the jam. | ||
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| 2. Press | and | to step |
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| through the |
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| instructions. |
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| 3. If the message persists | ||
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| after clearing all pages, | ||
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| contact HP Support. | ||
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13.XX.YY.DUPLEX JOB | A duplex job was interrupted by | 1. Press | for more | |
INTERRUPTED For help | interference as media passed | information. |
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press | through the output bin during | 2. Remove one or two | ||
| duplexing. | pages from the output | ||
alternates with |
| bin as directed by the | ||
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| display. |
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13.XX.YY.DUPLEX JOB |
| 3. Press | ✔ to continue | |
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INTERRUPTED Discard |
| printing. |
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top sheet and press ✔ |
| NOTE: If JAM RECOVERY | ||
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or |
| = OFF some pages will | ||
| not be reprinted. | |||
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13.XX.YY.DUPLEX JOB |
| the missing pages. |
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INTERRUPTED Discard |
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top two sheets and |
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press ✔ |
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ENWW | 153 |