HP 4600hdn 4600n Incorrect printer output, Incorrect fonts are printed Cause Solution, 183

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Incorrect printer output

Incorrect fonts are printed

Cause

Solution

The font has not been correctly selected in the Re-select the font in the software application. software application.

The font is not available to the printer.

Download the font to the printer or use another

 

font. (In Windows, the driver does this

 

automatically.)

 

 

The correct printer driver is not selected.

Select the correct printer driver.

 

 

Unable to print all characters in a symbol set

Cause

Solution

 

 

The correct font is not selected.

Select the correct font.

 

 

The correct symbol set is not selected.

Select the correct symbol set.

 

 

The selected character or symbol is not

Use a font that supports the selected character

supported by the software application.

or symbol.

 

 

Drifting text between printouts

 

 

 

Cause

Solution

Your software application is not resetting the printer to the top of the page.

See the documentation for the software or the PCL/PJL Technical Reference Package for specific information.

Erratic, missing characters or interrupted printout

Cause

Solution

The interface cable is of poor quality.

Try using a different, higher-quality, IEEE- compliant cable. Parallel cables can be no longer than 10 meters (30 feet).

The interface cable is loose.

Disconnect and reconnect the interface cable.

 

 

The interface cable is damaged or bad.

Try using a different interface cable.

 

 

The power cable is loose.

Disconnect and reconnect the power cable.

 

 

You are attempting to print a PCL job with the

From the printer control panel, select the

printer configured for PostScript Emulation.

correct printer personality and then resend the

 

print job.

 

 

ENWW

183

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Contents Use Page User Guide Enww Copyright and License Warranty Trademark Credits Enww Contents Viii Printing tasks Managing the printer Problemsolving Xii Appendix B Specifications and regulatory informationPrinter basics Enww User guide links Quick access to printer informationWorld Wide Web links Setting up the printer Where to look for more informationHP Jetdirect Print Server Administrator’s Guide Accessory and Consumable Installation GuidesCD User Guide Using the printerOnline Help Html Online User GuideHP Color LaserJet Printer configurationsHP Color LaserJet 4600n Europe only HP Color LaserJet 4600dnHP Color LaserJet 4600hdn Feature Characteristics Printer featuresPaper handling AccessoriesConnectivity SuppliesFactors affecting printer performance Front view shown with second 500-sheet paper feeder Walk aroundBack/side view Control panel buttons and lights Control panel overviewIntroduction Display Accessing the control panel from a computerButton name Function Control panel buttonsIndicator Off Flashing Interpreting control panel indicator lightsControl panel indicator lights Getting started basics Control panel menusOverview To enter the menus Menu hierarchyRetrieve job menu Paper handling menu Information menuConfigure device menu See Diagnostics menu for more information Diagnostics menuMenu item Description Retrieve job menuInformation pages Information menuMenu item Value Description Paper handling menuMenu item Values Description Configure device menuPrinting menu Print quality menu System setup menu Language Menu Resets menu Diagnostics menu To set the job storage limit Changing printer control panel configuration settingsJob storage limit To set the job held timeout Job held timeoutTray behavior options use requested tray and manually feed To set use requested trayTo set manually feed prompt PowerSave TimeTo disable/enable PowerSave To set PowerSave TimeClearable warnings PersonalityTo set the personality To set the clearable warningsTo set the auto continue Auto continueSupplies low To set supplies low reporting Jam recoveryTo set jam recovery response To select language LanguageUsing the printer control panel in shared environments Operating system PCL 5c Printer driversAdditional drivers Printer software Software for networks HP Web JetadminUnix Embedded Web server FeaturesOther components and utilities Windows Macintosh OS Network AdministratorSupport NetprintingParameters Network configurationConfiguring Novell NetWare frame type Configuring TCP/IP parameters Setting an IP address Setting the local and default gateway Setting the subnet maskDisabling network protocols optional To disable IPX/SPXTo disable DLC/LLC Parallel port connection Parallel configurationHP Jetdirect print servers Enhanced I/O EIO configurationWindows and Windows NT networks Available enhanced I/O interfacesNetWare networks LocalTalk network configuration LocalTalk configurationAppleTalk networks UNIX/Linux networksSupplies and accessories Printer supplies Media CablesReference MaterialsEnww Printing tasks Enww Controlling print jobs Print setting priorities Media to avoid Selecting print mediaMedia that may damage the printer Configuring Tray 1 media size Configuring input traysConfiguring Tray 1 media type Tray 2 or Tray 3 custom media Tray 2 and Tray 3 media typeTray 2 and Tray 3 media size Unit of measure DimensionLoading media into Tray Printing from Tray 1 multipurpose trayPrinting envelopes from Tray Printing envelopes To load envelopes into TrayAddress type Left margin Top margin ReturnLoading standard-sized media into Tray 2 and Tray Printing from Tray 2 and TrayEnww Loading custom-sized media into Tray 2 and Tray Glossy paper Printing on special mediaTransparencies Envelopes Colored paperHeavy paper LabelsRecycled paper Preprinted forms and letterheadTo use 2-sided printing Control panel settings for 2-sided printingSided duplex printing Press to select Configure Device Press to select Printing Options for binding 2-sided printing jobs Manual 2-sided printing Printing on custom-size media Special printing situationsPrinting a different first To stop the current print job from the printer control panel Stopping a print requestStoring a print job Job retention featuresQuick copying a job Proofing and holding a jobPrinting stored jobs Deleting stored jobs Printing a private job Private jobsDeleting a private job Printing with the optional HP Fast InfraRed Receiver Setting up to print with Macintosh computers Interrupting and resuming printing Printing a jobMemory, see Working with memory and print server cards Managing memoryEnww Managing the printer Enww Menu map Printer information pagesSupplies status ConfigurationFile directory UsageDemo 100 PCL or PS font listEvent log 101 Print quality troubleshooting pages102 Using the embedded Web serverTo access the embedded Web server 103 Settings tabInformation tab 104 Networking tabOther links 105 106 Using Printer Status and Alerts107 To choose which status messages appearTo view status messages and information 108 109 Color110 HP ImageREt Using colorPaper selection Color options112 SRGBManaging color Automatic or manual color adjustmentPrint in Grayscale Manual color optionsNeutral Grays Halftone optionsEdge Control 114115 RGB Color116 Matching colorsPantone * color matching Swatch book color matching 117 118 119 Maintenance120 Managing the print cartridge Print cartridge authenticationHP print cartridges Non-HP print cartridgesPrint cartridge storage Using the printer control panelPrint cartridge life expectancy Checking the print cartridge lifeUsing printer software Using the embedded Web serverUsing HP Web Jetadmin 123124 Changing print cartridges125 Replacing supplies Supply replacement guidelinesLocating supplies Supply item locations127 Supplies replacement clearance diagramMaking room around the printer for replacing supplies 128 Approximate replacement intervals for suppliesPrinter Count Approximate time Message Period See Using the embedded Web server for Configuring alertsSoftware Information location 129130 131 Problemsolving132 133 Basic troubleshooting checklistCritical error messages Error messagesControl panel messages Status messages135 Control panel messagesMessage Description Action 136 Dimm 137138 139 140 141 142 See Using Embedded Web server143 Stop 144Test 145146 Return to the SET Registration147 Ready148 149 See Using150 151 152 See Configuring input153 Error For help press154 155 156 RAM 157158 159 160 Paper jamsPaper jam locations 161 Paper jam recoveryTo disable paper jam recovery 162 Cause SolutionCommon causes of paper jams 163 164 Clearing jamsJam in Tray 1, Tray 2, or Tray 165 101166 Jams in the top cover167 168 169 Jam in paper input path or paper path170 Jam in duplex path171 Printer feeds multiple sheets Cause Solution Media-handling problemsPrinter feeds incorrect page size Cause Solution 172Media does not feed automatically Cause Solution Printer pulls from incorrect tray Cause SolutionPrinter feeds incorrect page size 173174 Media does not feed from input Trays 2 or Cause SolutionTransparencies or glossy paper will not feed Cause Solution See Configuring input trays Output is curled or wrinkled Cause SolutionTransparencies or glossy paper will not feed 175176 Output is curled or wrinkledNo display message Cause Solution Printer response problemsPrinter is on, but nothing prints Cause Solution 177See Changing printer control panel configuration settings Printer is on but is not receiving data Cause SolutionPrinter is on, but nothing prints 178179 180 Printer control panel problemsControl panel settings work incorrectly Cause Solution Printing black instead of color Cause Solution Color printing problemsIncorrect shade Cause Solution Missing color Cause Solution182 Printed colors do not match screen colors Cause SolutionDrifting text between printouts Cause Solution Incorrect fonts are printed Cause SolutionIncorrect printer output 183Guidelines for printing with different fonts Partial printout Cause SolutionErratic, missing characters or interrupted printout 184Unable to select a font from the software Cause Solution Software application problemsUnable to select colors from the software 185Print quality problems associated with media Print quality troubleshootingOverhead transparency defects 186187 Print quality problems associated with the environmentPrint quality problems associated with jams 188 189 Hewlett-Packard limited warranty statement190 191 Limited warranty for print cartridge life192 Transfer unit and fuser warrantyOn-site service agreements HP maintenance agreementsPriority on-site service Next-day on-site service194 Electrical specifications Printer specificationsPhysical dimensions 196 Operating environment specificationsAcoustic emissions 197 FCC regulationsProtecting the environment Environmental product stewardship program199 Recycled paperMaterial restrictions Spare parts and supplies availability Material Safety Data Sheet Msds Extended warrantyFor more information 200201 Declaration of ConformityHewlett-Packard Company Boise, Idaho USA April 1 Laser safety Safety statementsCanadian DOC regulations EMI statement Korea203 Klass 1 Laser Apparat204 VaroTray Media type and size Media weight Capacity Supported media weights and sizes205 Tray206 207 Optional 208Tray 2 Printing 209Duplex 210 211 Printer memory212 Printing a configuration213 Installing memory and font DIMMsTo install memory and font DIMMs 214 215 Enabling memory To enable memory for WindowsEnabling the language font Dimm 216217 Checking Dimm installationTo check Dimm installation 218 Installing an HP Jetdirect print server cardTo install an HP Jetdirect print server card 219 220 221 Term Definition222 223 RJ-45 224Toner Transfer belt225 Index226 227 228 Page C9660-90912
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