HP 4600hdn 4600n manual Printer control panel problems, 180

Page 194

Buffered data exists in the printer. Press ✔ to print the buffered data using current control panel settings and activate the new control panel settings.

Consult the network administrator to coordinate changes to printer control panel settings.

press ✔. An asterisk (*) should appear to the right of the setting.

Printer control panel problems

Control panel settings work incorrectly

Cause

Solution

The printer control panel display is blank or is not lit, even when the fan is running.

Fans may run while the printer is in standby mode (off). Press the printer’s on/off button to turn the printer on.

Printer settings in the printing software application or printer driver differ from the printer control panel settings.

Confirm that the settings in the application and printer driver are appropriate, since the application settings override the printer driver and control panel settings, and the printer driver settings override the control panel settings.

Control panel settings were not correctly saved Reselect the control panel settings and then after they were changed.

The Data indicator light is lit, and there are no pages printing.

If the printer is on a network, another user may have changed printer control panel settings.

Unable to select Tray 3 (optional 500-sheet paper feeder)

Cause

Solution

Tray 3 (500-sheet paper feeder) does not appear as an input tray option on the configuration page or on the control panel.

Tray 3 only displays as an option if it is installed. Verify correct installation of Tray 3.

Tray 3 does not appear as an option in the printer driver.

Verify that the printer driver configuration recognizes Tray 3.

180

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Contents Use Page User Guide Enww Copyright and License Warranty Trademark Credits Enww Contents Viii Printing tasks Managing the printer Problemsolving Appendix B Specifications and regulatory information XiiPrinter basics Enww User guide links Quick access to printer informationWorld Wide Web links HP Jetdirect Print Server Administrator’s Guide Where to look for more informationSetting up the printer Accessory and Consumable Installation GuidesOnline Help Using the printerCD User Guide Html Online User GuideHP Color LaserJet 4600n Europe only Printer configurationsHP Color LaserJet HP Color LaserJet 4600dnHP Color LaserJet 4600hdn Printer features Feature CharacteristicsConnectivity AccessoriesPaper handling SuppliesFactors affecting printer performance Walk around Front view shown with second 500-sheet paper feederBack/side view Control panel buttons and lights Control panel overviewIntroduction Accessing the control panel from a computer DisplayControl panel buttons Button name FunctionIndicator Off Flashing Interpreting control panel indicator lightsControl panel indicator lights Getting started basics Control panel menusOverview To enter the menus Menu hierarchyRetrieve job menu Information menu Paper handling menuConfigure device menu Diagnostics menu See Diagnostics menu for more informationRetrieve job menu Menu item DescriptionInformation menu Information pagesPaper handling menu Menu item Value DescriptionMenu item Values Description Configure device menuPrinting menu Print quality menu System setup menu Language Menu Resets menu Diagnostics menu To set the job storage limit Changing printer control panel configuration settingsJob storage limit Tray behavior options use requested tray and manually feed Job held timeoutTo set the job held timeout To set use requested trayPowerSave Time To set manually feed promptTo set PowerSave Time To disable/enable PowerSaveTo set the personality PersonalityClearable warnings To set the clearable warningsTo set the auto continue Auto continueSupplies low To set supplies low reporting Jam recoveryTo set jam recovery response Language To select languageUsing the printer control panel in shared environments Operating system PCL 5c Printer driversAdditional drivers Printer software HP Web Jetadmin Software for networksUnix Features Embedded Web serverSupport Windows Macintosh OS Network AdministratorOther components and utilities NetprintingParameters Network configurationConfiguring Novell NetWare frame type Configuring TCP/IP parameters Setting an IP address Setting the subnet mask Setting the local and default gatewayTo disable IPX/SPX Disabling network protocols optionalTo disable DLC/LLC Parallel configuration Parallel port connectionEnhanced I/O EIO configuration HP Jetdirect print serversWindows and Windows NT networks Available enhanced I/O interfacesNetWare networks AppleTalk networks LocalTalk configurationLocalTalk network configuration UNIX/Linux networksSupplies and accessories Printer supplies Reference CablesMedia MaterialsEnww Printing tasks Enww Controlling print jobs Print setting priorities Selecting print media Media to avoidMedia that may damage the printer Configuring Tray 1 media size Configuring input traysConfiguring Tray 1 media type Tray 2 or Tray 3 custom media Tray 2 and Tray 3 media typeTray 2 and Tray 3 media size Dimension Unit of measureLoading media into Tray Printing from Tray 1 multipurpose trayPrinting envelopes from Tray Address type Left margin Top margin To load envelopes into TrayPrinting envelopes ReturnPrinting from Tray 2 and Tray Loading standard-sized media into Tray 2 and TrayEnww Loading custom-sized media into Tray 2 and Tray Glossy paper Printing on special mediaTransparencies Colored paper EnvelopesLabels Heavy paperPreprinted forms and letterhead Recycled paperTo use 2-sided printing Control panel settings for 2-sided printingSided duplex printing Press to select Configure Device Press to select Printing Options for binding 2-sided printing jobs Manual 2-sided printing Printing on custom-size media Special printing situationsPrinting a different first Stopping a print request To stop the current print job from the printer control panelQuick copying a job Job retention featuresStoring a print job Proofing and holding a jobPrinting stored jobs Deleting stored jobs Private jobs Printing a private jobDeleting a private job Printing with the optional HP Fast InfraRed Receiver Setting up to print with Macintosh computers Printing a job Interrupting and resuming printingManaging memory Memory, see Working with memory and print server cardsEnww Managing the printer Enww Printer information pages Menu mapConfiguration Supplies statusFile directory UsageDemo 100 PCL or PS font listEvent log Print quality troubleshooting pages 101102 Using the embedded Web serverTo access the embedded Web server 103 Settings tabInformation tab 104 Networking tabOther links 105 Using Printer Status and Alerts 106107 To choose which status messages appearTo view status messages and information 108 Color 109110 Paper selection Using colorHP ImageREt Color optionsSRGB 112Print in Grayscale Automatic or manual color adjustmentManaging color Manual color optionsEdge Control Halftone optionsNeutral Grays 114RGB Color 115116 Matching colorsPantone * color matching Swatch book color matching 117 118 Maintenance 119120 HP print cartridges Print cartridge authenticationManaging the print cartridge Non-HP print cartridgesPrint cartridge life expectancy Using the printer control panelPrint cartridge storage Checking the print cartridge lifeUsing HP Web Jetadmin Using the embedded Web serverUsing printer software 123Changing print cartridges 124125 Locating supplies Supply replacement guidelinesReplacing supplies Supply item locations127 Supplies replacement clearance diagramMaking room around the printer for replacing supplies 128 Approximate replacement intervals for suppliesPrinter Count Approximate time Message Period Software Information location Configuring alertsSee Using the embedded Web server for 129130 Problemsolving 131132 Basic troubleshooting checklist 133Control panel messages Error messagesCritical error messages Status messages135 Control panel messagesMessage Description Action 136 137 Dimm138 139 140 141 See Using Embedded Web server 142143 144 Stop145 TestReturn to the SET Registration 146Ready 147148 See Using 149150 151 See Configuring input 152Error For help press 153154 155 156 157 RAM158 159 160 Paper jamsPaper jam locations 161 Paper jam recoveryTo disable paper jam recovery 162 Cause SolutionCommon causes of paper jams 163 164 Clearing jamsJam in Tray 1, Tray 2, or Tray 101 165Jams in the top cover 166167 168 Jam in paper input path or paper path 169Jam in duplex path 170171 Printer feeds incorrect page size Cause Solution Media-handling problemsPrinter feeds multiple sheets Cause Solution 172Printer feeds incorrect page size Printer pulls from incorrect tray Cause SolutionMedia does not feed automatically Cause Solution 173174 Media does not feed from input Trays 2 or Cause SolutionTransparencies or glossy paper will not feed Cause Solution Transparencies or glossy paper will not feed Output is curled or wrinkled Cause SolutionSee Configuring input trays 175Output is curled or wrinkled 176Printer is on, but nothing prints Cause Solution Printer response problemsNo display message Cause Solution 177Printer is on, but nothing prints Printer is on but is not receiving data Cause SolutionSee Changing printer control panel configuration settings 178179 180 Printer control panel problemsControl panel settings work incorrectly Cause Solution Incorrect shade Cause Solution Color printing problemsPrinting black instead of color Cause Solution Missing color Cause SolutionPrinted colors do not match screen colors Cause Solution 182Incorrect printer output Incorrect fonts are printed Cause SolutionDrifting text between printouts Cause Solution 183Erratic, missing characters or interrupted printout Partial printout Cause SolutionGuidelines for printing with different fonts 184Unable to select colors from the software Software application problemsUnable to select a font from the software Cause Solution 185Overhead transparency defects Print quality troubleshootingPrint quality problems associated with media 186187 Print quality problems associated with the environmentPrint quality problems associated with jams 188 Hewlett-Packard limited warranty statement 189190 Limited warranty for print cartridge life 191Transfer unit and fuser warranty 192Priority on-site service HP maintenance agreementsOn-site service agreements Next-day on-site service194 Electrical specifications Printer specificationsPhysical dimensions 196 Operating environment specificationsAcoustic emissions FCC regulations 197Environmental product stewardship program Protecting the environment199 Recycled paperMaterial restrictions For more information Material Safety Data Sheet Msds Extended warrantySpare parts and supplies availability 200201 Declaration of ConformityHewlett-Packard Company Boise, Idaho USA April 1 Canadian DOC regulations Safety statementsLaser safety EMI statement KoreaKlass 1 Laser Apparat 203Varo 204205 Supported media weights and sizesTray Media type and size Media weight Capacity Tray206 207 Optional 208Tray 2 Printing 209Duplex 210 Printer memory 211Printing a configuration 212213 Installing memory and font DIMMsTo install memory and font DIMMs 214 215 Enabling the language font Dimm To enable memory for WindowsEnabling memory 216217 Checking Dimm installationTo check Dimm installation 218 Installing an HP Jetdirect print server cardTo install an HP Jetdirect print server card 219 220 Term Definition 221222 223 Toner 224RJ-45 Transfer beltIndex 225226 227 228 Page C9660-90912

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