
Message
Description
Action
| 41.3 UNEXPECTED SIZE | Media is loaded which is longer or | 1. If the incorrect size was | |||
| IN TRAY XX For help | shorter in the feed direction than the | 
 | selected, cancel the job | ||
| press | size configured for the tray. | 
 | or press | to access | |
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 | 
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 | help. | 
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| alternates with | 
 | 2. Press | and | to step | |
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 | through the | 
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| LOAD TRAY XX: [TYPE] | 
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 | instructions. | 
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| [SIZE] For help press | 
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| 41.5 UNEXPECTED TYPE | The printer senses a different media | 1. If the incorrect type was | |||
| IN TRAY XX For help | type in the media path than | 
 | selected, cancel the job | ||
| press | configured in the tray. | 
 | or press | to access | |
| 
 | 
 | 
 | help. | 
 | 
 | 
| alternates with | 
 | 2. Press | and | to step | |
| 
 | 
 | 
 | through the | 
 | |
| LOAD TRAY XX: [TYPE] | 
 | 
 | instructions. | 
 | |
| [SIZE] For help press | 
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| 41.X PRINTER ERROR For | A printer error has occurred. | 1. Press ✔ to continue or | |||
| help press | 
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 | press | for more | |
| 
 | 
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 | information. | 
 | |
| alternates with | 
 | 2. | If the message persists, | ||
| 
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 | turn the printer off and | ||
| 41.X PRINTER ERROR To | 
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 | then back on. | 
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| continue press ✔ | 
 | 3. | If the message still | ||
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 | persists, contact HP | ||
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 | Support. | 
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| 49.XXXX PRINTER ERROR | A critical firmware error has occurred. | 1. | Turn the printer off and | ||
| To continue turn off | 
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 | then back on. | 
 | |
| then on | 
 | 2. If the message persists, | |||
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 | ||||
| 
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 | contact HP Support. | ||
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| 50.X FUSER ERROR For | A fuser error has occurred. | 1. Turn the printer off and | |||
| help press | 
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 | then back on. | 
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 | 2. If the message persists, | |||
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 | contact HP Support. | ||
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| 51.X PRINTER ERROR For | A printer error has occurred. | 1. | Press ✔ to continue. | ||
| help press | 
 | 2. | Turn the printer off and | ||
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 | ||||
| alternates with | 
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 | then back on. | 
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| 
 | 3. | If the problem persists, | |||
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 | ||||
| 
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 | 
 | contact HP Support. | ||
| 51.X PRINTER ERROR To | 
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| continue turn off then | 
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| on | 
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| 156 | ENWW |