HP 4600hdn 4600n manual Print quality troubleshooting pages, 188

Page 202

Print quality troubleshooting pages

Use the built-in print quality troubleshooting pages to help diagnose and solve print quality problems.

1. Press ✔ to enter the MENUS.

2. Press

to highlight DIAGNOSTICS.

3. Press ✔ to select DIAGNOSTICS.

4. Press

to highlight PQ TROUBLESHOOTING.

5. Press ✔ to print the pages.

The printer returns to the READY state after printing the print quality troubleshooting pages.

188

ENWW

Image 202

Contents Use Page User Guide Enww Copyright and License Warranty Trademark Credits Enww Contents Viii Printing tasks Managing the printer Problemsolving Appendix B Specifications and regulatory information XiiPrinter basics Enww World Wide Web links Quick access to printer informationUser guide links HP Jetdirect Print Server Administrator’s Guide Where to look for more informationSetting up the printer Accessory and Consumable Installation GuidesOnline Help Using the printerCD User Guide Html Online User GuideHP Color LaserJet 4600n Europe only Printer configurationsHP Color LaserJet HP Color LaserJet 4600dnHP Color LaserJet 4600hdn Printer features Feature CharacteristicsConnectivity AccessoriesPaper handling SuppliesFactors affecting printer performance Walk around Front view shown with second 500-sheet paper feederBack/side view Introduction Control panel overviewControl panel buttons and lights Accessing the control panel from a computer DisplayControl panel buttons Button name FunctionControl panel indicator lights Interpreting control panel indicator lightsIndicator Off Flashing Overview Control panel menusGetting started basics Retrieve job menu Menu hierarchyTo enter the menus Information menu Paper handling menuConfigure device menu Diagnostics menu See Diagnostics menu for more informationRetrieve job menu Menu item DescriptionInformation menu Information pagesPaper handling menu Menu item Value DescriptionPrinting menu Configure device menuMenu item Values Description Print quality menu System setup menu Language Menu Resets menu Diagnostics menu Job storage limit Changing printer control panel configuration settingsTo set the job storage limit Tray behavior options use requested tray and manually feed Job held timeoutTo set the job held timeout To set use requested trayPowerSave Time To set manually feed promptTo set PowerSave Time To disable/enable PowerSaveTo set the personality PersonalityClearable warnings To set the clearable warningsSupplies low Auto continueTo set the auto continue To set jam recovery response Jam recoveryTo set supplies low reporting Language To select languageUsing the printer control panel in shared environments Additional drivers Printer driversOperating system PCL 5c Printer software HP Web Jetadmin Software for networksUnix Features Embedded Web serverSupport Windows Macintosh OS Network AdministratorOther components and utilities NetprintingConfiguring Novell NetWare frame type Network configurationParameters Configuring TCP/IP parameters Setting an IP address Setting the subnet mask Setting the local and default gatewayTo disable IPX/SPX Disabling network protocols optionalTo disable DLC/LLC Parallel configuration Parallel port connectionEnhanced I/O EIO configuration HP Jetdirect print serversNetWare networks Available enhanced I/O interfacesWindows and Windows NT networks AppleTalk networks LocalTalk configurationLocalTalk network configuration UNIX/Linux networksSupplies and accessories Printer supplies Reference CablesMedia MaterialsEnww Printing tasks Enww Controlling print jobs Print setting priorities Selecting print media Media to avoidMedia that may damage the printer Configuring Tray 1 media type Configuring input traysConfiguring Tray 1 media size Tray 2 and Tray 3 media size Tray 2 and Tray 3 media typeTray 2 or Tray 3 custom media Dimension Unit of measurePrinting envelopes from Tray Printing from Tray 1 multipurpose trayLoading media into Tray Address type Left margin Top margin To load envelopes into TrayPrinting envelopes ReturnPrinting from Tray 2 and Tray Loading standard-sized media into Tray 2 and TrayEnww Loading custom-sized media into Tray 2 and Tray Transparencies Printing on special mediaGlossy paper Colored paper EnvelopesLabels Heavy paperPreprinted forms and letterhead Recycled paperSided duplex printing Control panel settings for 2-sided printingTo use 2-sided printing Press to select Configure Device Press to select Printing Options for binding 2-sided printing jobs Manual 2-sided printing Printing a different first Special printing situationsPrinting on custom-size media Stopping a print request To stop the current print job from the printer control panelQuick copying a job Job retention featuresStoring a print job Proofing and holding a jobPrinting stored jobs Deleting stored jobs Private jobs Printing a private jobDeleting a private job Printing with the optional HP Fast InfraRed Receiver Setting up to print with Macintosh computers Printing a job Interrupting and resuming printingManaging memory Memory, see Working with memory and print server cardsEnww Managing the printer Enww Printer information pages Menu mapConfiguration Supplies statusDemo UsageFile directory Event log PCL or PS font list100 Print quality troubleshooting pages 101To access the embedded Web server Using the embedded Web server102 Information tab Settings tab103 Other links Networking tab104 105 Using Printer Status and Alerts 106To view status messages and information To choose which status messages appear107 108 Color 109110 Paper selection Using colorHP ImageREt Color optionsSRGB 112Print in Grayscale Automatic or manual color adjustmentManaging color Manual color optionsEdge Control Halftone optionsNeutral Grays 114RGB Color 115Pantone * color matching Swatch book color matching Matching colors116 117 118 Maintenance 119120 HP print cartridges Print cartridge authenticationManaging the print cartridge Non-HP print cartridgesPrint cartridge life expectancy Using the printer control panelPrint cartridge storage Checking the print cartridge lifeUsing HP Web Jetadmin Using the embedded Web serverUsing printer software 123Changing print cartridges 124125 Locating supplies Supply replacement guidelinesReplacing supplies Supply item locationsMaking room around the printer for replacing supplies Supplies replacement clearance diagram127 Printer Count Approximate time Message Period Approximate replacement intervals for supplies128 Software Information location Configuring alertsSee Using the embedded Web server for 129130 Problemsolving 131132 Basic troubleshooting checklist 133Control panel messages Error messagesCritical error messages Status messagesMessage Description Action Control panel messages135 136 137 Dimm138 139 140 141 See Using Embedded Web server 142143 144 Stop145 TestReturn to the SET Registration 146Ready 147148 See Using 149150 151 See Configuring input 152Error For help press 153154 155 156 157 RAM158 159 Paper jam locations Paper jams160 To disable paper jam recovery Paper jam recovery161 Common causes of paper jams Cause Solution162 163 Jam in Tray 1, Tray 2, or Tray Clearing jams164 101 165Jams in the top cover 166167 168 Jam in paper input path or paper path 169Jam in duplex path 170171 Printer feeds incorrect page size Cause Solution Media-handling problemsPrinter feeds multiple sheets Cause Solution 172Printer feeds incorrect page size Printer pulls from incorrect tray Cause SolutionMedia does not feed automatically Cause Solution 173Transparencies or glossy paper will not feed Cause Solution Media does not feed from input Trays 2 or Cause Solution174 Transparencies or glossy paper will not feed Output is curled or wrinkled Cause SolutionSee Configuring input trays 175Output is curled or wrinkled 176Printer is on, but nothing prints Cause Solution Printer response problemsNo display message Cause Solution 177Printer is on, but nothing prints Printer is on but is not receiving data Cause SolutionSee Changing printer control panel configuration settings 178179 Control panel settings work incorrectly Cause Solution Printer control panel problems180 Incorrect shade Cause Solution Color printing problemsPrinting black instead of color Cause Solution Missing color Cause SolutionPrinted colors do not match screen colors Cause Solution 182Incorrect printer output Incorrect fonts are printed Cause SolutionDrifting text between printouts Cause Solution 183Erratic, missing characters or interrupted printout Partial printout Cause SolutionGuidelines for printing with different fonts 184Unable to select colors from the software Software application problemsUnable to select a font from the software Cause Solution 185Overhead transparency defects Print quality troubleshootingPrint quality problems associated with media 186Print quality problems associated with jams Print quality problems associated with the environment187 188 Hewlett-Packard limited warranty statement 189190 Limited warranty for print cartridge life 191Transfer unit and fuser warranty 192Priority on-site service HP maintenance agreementsOn-site service agreements Next-day on-site service194 Physical dimensions Printer specificationsElectrical specifications Acoustic emissions Operating environment specifications196 FCC regulations 197Environmental product stewardship program Protecting the environmentMaterial restrictions Recycled paper199 For more information Material Safety Data Sheet Msds Extended warrantySpare parts and supplies availability 200Hewlett-Packard Company Boise, Idaho USA April 1 Declaration of Conformity201 Canadian DOC regulations Safety statementsLaser safety EMI statement KoreaKlass 1 Laser Apparat 203Varo 204205 Supported media weights and sizesTray Media type and size Media weight Capacity Tray206 207 Tray 2 208Optional Duplex 209Printing 210 Printer memory 211Printing a configuration 212To install memory and font DIMMs Installing memory and font DIMMs213 214 215 Enabling the language font Dimm To enable memory for WindowsEnabling memory 216To check Dimm installation Checking Dimm installation217 To install an HP Jetdirect print server card Installing an HP Jetdirect print server card218 219 220 Term Definition 221222 223 Toner 224RJ-45 Transfer beltIndex 225226 227 228 Page C9660-90912

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