HP 4600hdn 4600n manual Jam in duplex path, 170

Page 184

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12

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Jam in duplex path

1Using the side handles, open the

top cover.

2 Open the front cover.

3 Grasp the paper by both corners and pull down.

Note If the media tears, make sure that all media fragments are removed from the paper path before resuming printing.

4 Grasp the green handle on the transfer unit and pull down.

170

ENWW

Image 184

Contents Use Page User Guide Enww Copyright and License Warranty Trademark Credits Enww Contents Viii Printing tasks Managing the printer Problemsolving Appendix B Specifications and regulatory information XiiPrinter basics Enww World Wide Web links Quick access to printer informationUser guide links Where to look for more information Setting up the printerHP Jetdirect Print Server Administrator’s Guide Accessory and Consumable Installation GuidesUsing the printer CD User GuideOnline Help Html Online User GuidePrinter configurations HP Color LaserJetHP Color LaserJet 4600n Europe only HP Color LaserJet 4600dnHP Color LaserJet 4600hdn Printer features Feature CharacteristicsAccessories Paper handlingConnectivity SuppliesFactors affecting printer performance Walk around Front view shown with second 500-sheet paper feederBack/side view Introduction Control panel overviewControl panel buttons and lights Accessing the control panel from a computer DisplayControl panel buttons Button name FunctionControl panel indicator lights Interpreting control panel indicator lightsIndicator Off Flashing Overview Control panel menusGetting started basics Retrieve job menu Menu hierarchyTo enter the menus Information menu Paper handling menuConfigure device menu Diagnostics menu See Diagnostics menu for more informationRetrieve job menu Menu item DescriptionInformation menu Information pagesPaper handling menu Menu item Value DescriptionPrinting menu Configure device menuMenu item Values Description Print quality menu System setup menu Language Menu Resets menu Diagnostics menu Job storage limit Changing printer control panel configuration settingsTo set the job storage limit Job held timeout To set the job held timeoutTray behavior options use requested tray and manually feed To set use requested trayPowerSave Time To set manually feed promptTo set PowerSave Time To disable/enable PowerSavePersonality Clearable warningsTo set the personality To set the clearable warningsSupplies low Auto continueTo set the auto continue To set jam recovery response Jam recoveryTo set supplies low reporting Language To select languageUsing the printer control panel in shared environments Additional drivers Printer driversOperating system PCL 5c Printer software HP Web Jetadmin Software for networksUnix Features Embedded Web serverWindows Macintosh OS Network Administrator Other components and utilitiesSupport NetprintingConfiguring Novell NetWare frame type Network configurationParameters Configuring TCP/IP parameters Setting an IP address Setting the subnet mask Setting the local and default gatewayTo disable IPX/SPX Disabling network protocols optionalTo disable DLC/LLC Parallel configuration Parallel port connectionEnhanced I/O EIO configuration HP Jetdirect print serversNetWare networks Available enhanced I/O interfacesWindows and Windows NT networks LocalTalk configuration LocalTalk network configurationAppleTalk networks UNIX/Linux networksSupplies and accessories Printer supplies Cables MediaReference MaterialsEnww Printing tasks Enww Controlling print jobs Print setting priorities Selecting print media Media to avoidMedia that may damage the printer Configuring Tray 1 media type Configuring input traysConfiguring Tray 1 media size Tray 2 and Tray 3 media size Tray 2 and Tray 3 media typeTray 2 or Tray 3 custom media Dimension Unit of measurePrinting envelopes from Tray Printing from Tray 1 multipurpose trayLoading media into Tray To load envelopes into Tray Printing envelopesAddress type Left margin Top margin ReturnPrinting from Tray 2 and Tray Loading standard-sized media into Tray 2 and TrayEnww Loading custom-sized media into Tray 2 and Tray Transparencies Printing on special mediaGlossy paper Colored paper EnvelopesLabels Heavy paperPreprinted forms and letterhead Recycled paperSided duplex printing Control panel settings for 2-sided printingTo use 2-sided printing Press to select Configure Device Press to select Printing Options for binding 2-sided printing jobs Manual 2-sided printing Printing a different first Special printing situationsPrinting on custom-size media Stopping a print request To stop the current print job from the printer control panelJob retention features Storing a print jobQuick copying a job Proofing and holding a jobPrinting stored jobs Deleting stored jobs Private jobs Printing a private jobDeleting a private job Printing with the optional HP Fast InfraRed Receiver Setting up to print with Macintosh computers Printing a job Interrupting and resuming printingManaging memory Memory, see Working with memory and print server cardsEnww Managing the printer Enww Printer information pages Menu mapConfiguration Supplies statusDemo UsageFile directory Event log PCL or PS font list100 Print quality troubleshooting pages 101To access the embedded Web server Using the embedded Web server102 Information tab Settings tab103 Other links Networking tab104 105 Using Printer Status and Alerts 106To view status messages and information To choose which status messages appear107 108 Color 109110 Using color HP ImageREtPaper selection Color optionsSRGB 112Automatic or manual color adjustment Managing colorPrint in Grayscale Manual color optionsHalftone options Neutral GraysEdge Control 114RGB Color 115Pantone * color matching Swatch book color matching Matching colors116 117 118 Maintenance 119120 Print cartridge authentication Managing the print cartridgeHP print cartridges Non-HP print cartridgesUsing the printer control panel Print cartridge storagePrint cartridge life expectancy Checking the print cartridge lifeUsing the embedded Web server Using printer softwareUsing HP Web Jetadmin 123Changing print cartridges 124125 Supply replacement guidelines Replacing suppliesLocating supplies Supply item locationsMaking room around the printer for replacing supplies Supplies replacement clearance diagram127 Printer Count Approximate time Message Period Approximate replacement intervals for supplies128 Configuring alerts See Using the embedded Web server forSoftware Information location 129130 Problemsolving 131132 Basic troubleshooting checklist 133Error messages Critical error messagesControl panel messages Status messagesMessage Description Action Control panel messages135 136 137 Dimm138 139 140 141 See Using Embedded Web server 142143 144 Stop145 TestReturn to the SET Registration 146Ready 147148 See Using 149150 151 See Configuring input 152Error For help press 153154 155 156 157 RAM158 159 Paper jam locations Paper jams160 To disable paper jam recovery Paper jam recovery161 Common causes of paper jams Cause Solution162 163 Jam in Tray 1, Tray 2, or Tray Clearing jams164 101 165Jams in the top cover 166167 168 Jam in paper input path or paper path 169Jam in duplex path 170171 Media-handling problems Printer feeds multiple sheets Cause SolutionPrinter feeds incorrect page size Cause Solution 172Printer pulls from incorrect tray Cause Solution Media does not feed automatically Cause SolutionPrinter feeds incorrect page size 173Transparencies or glossy paper will not feed Cause Solution Media does not feed from input Trays 2 or Cause Solution174 Output is curled or wrinkled Cause Solution See Configuring input traysTransparencies or glossy paper will not feed 175Output is curled or wrinkled 176Printer response problems No display message Cause SolutionPrinter is on, but nothing prints Cause Solution 177Printer is on but is not receiving data Cause Solution See Changing printer control panel configuration settingsPrinter is on, but nothing prints 178179 Control panel settings work incorrectly Cause Solution Printer control panel problems180 Color printing problems Printing black instead of color Cause SolutionIncorrect shade Cause Solution Missing color Cause SolutionPrinted colors do not match screen colors Cause Solution 182Incorrect fonts are printed Cause Solution Drifting text between printouts Cause SolutionIncorrect printer output 183Partial printout Cause Solution Guidelines for printing with different fontsErratic, missing characters or interrupted printout 184Software application problems Unable to select a font from the software Cause SolutionUnable to select colors from the software 185Print quality troubleshooting Print quality problems associated with mediaOverhead transparency defects 186Print quality problems associated with jams Print quality problems associated with the environment187 188 Hewlett-Packard limited warranty statement 189190 Limited warranty for print cartridge life 191Transfer unit and fuser warranty 192HP maintenance agreements On-site service agreementsPriority on-site service Next-day on-site service194 Physical dimensions Printer specificationsElectrical specifications Acoustic emissions Operating environment specifications196 FCC regulations 197Environmental product stewardship program Protecting the environmentMaterial restrictions Recycled paper199 Material Safety Data Sheet Msds Extended warranty Spare parts and supplies availabilityFor more information 200Hewlett-Packard Company Boise, Idaho USA April 1 Declaration of Conformity201 Safety statements Laser safetyCanadian DOC regulations EMI statement KoreaKlass 1 Laser Apparat 203Varo 204Supported media weights and sizes Tray Media type and size Media weight Capacity205 Tray206 207 Tray 2 208Optional Duplex 209Printing 210 Printer memory 211Printing a configuration 212To install memory and font DIMMs Installing memory and font DIMMs213 214 215 To enable memory for Windows Enabling memoryEnabling the language font Dimm 216To check Dimm installation Checking Dimm installation217 To install an HP Jetdirect print server card Installing an HP Jetdirect print server card218 219 220 Term Definition 221222 223 224 RJ-45Toner Transfer beltIndex 225226 227 228 Page C9660-90912

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