HP 4600hdn 4600n manual Diagnostics menu, Menu item Description

Page 45

Diagnostics menu

The diagnostics menu allows you to run tests that can help you identify and solve problems with the printer.

Menu item	Description
PRINT EVENT LOG	This item will print an event log that will display
	the last 50 entries in the printer’s event, log,
	starting with the most recent.

SHOW EVENT LOG	This item displays the last 50 events on the
	control panel display, starting with the most
	recent.

PQ TROUBLESHOOTING	This item will print a series of print quality
	assessment pages that will help troubleshoot
	any print quality problems.

DISABLE CARTRIDGE CHECK	This item allows you to remove a print
	cartridge to help determine which cartridge is
	the source of the problem.

PAPER PATH TEST	This item is useful for testing the paper
	handling features of the printer, such as the
	configuration of the trays.

SENSOR TEST	This item allows you to test the paper path
	sensors and switches for correct operation.

PRINT/STOP TEST	This item isolates print quality faults more
	accurately by stopping the printer in mid print
	cycle. Stopping the print or in mid cycle allows
	you to see where the image begins to
	degrade.

COMPONENT TEST	This item will activate individual parts
	independently to isolate noise, leaking, and
	other hardware issues.

ENWW

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Image 45

Contents Use Page User Guide Enww Copyright and License Warranty Trademark Credits Enww Contents Viii Printing tasks Managing the printer Problemsolving Xii Appendix B Specifications and regulatory informationPrinter basics Enww Quick access to printer information World Wide Web linksUser guide links Setting up the printer Where to look for more informationHP Jetdirect Print Server Administrator’s Guide Accessory and Consumable Installation GuidesCD User Guide Using the printerOnline Help Html Online User GuideHP Color LaserJet Printer configurationsHP Color LaserJet 4600n Europe only HP Color LaserJet 4600dnHP Color LaserJet 4600hdn Feature Characteristics Printer featuresPaper handling AccessoriesConnectivity SuppliesFactors affecting printer performance Front view shown with second 500-sheet paper feeder Walk aroundBack/side view Control panel overview IntroductionControl panel buttons and lights Display Accessing the control panel from a computerButton name Function Control panel buttonsInterpreting control panel indicator lights Control panel indicator lightsIndicator Off Flashing Control panel menus OverviewGetting started basics Menu hierarchy Retrieve job menuTo enter the menus Paper handling menu Information menuConfigure device menu See Diagnostics menu for more information Diagnostics menuMenu item Description Retrieve job menuInformation pages Information menuMenu item Value Description Paper handling menuConfigure device menu Printing menuMenu item Values Description Print quality menu System setup menu Language Menu Resets menu Diagnostics menu Changing printer control panel configuration settings Job storage limitTo set the job storage limit To set the job held timeout Job held timeoutTray behavior options use requested tray and manually feed To set use requested trayTo set manually feed prompt PowerSave TimeTo disable/enable PowerSave To set PowerSave TimeClearable warnings PersonalityTo set the personality To set the clearable warningsAuto continue Supplies lowTo set the auto continue Jam recovery To set jam recovery responseTo set supplies low reporting To select language LanguageUsing the printer control panel in shared environments Printer drivers Additional driversOperating system PCL 5c Printer software Software for networks HP Web JetadminUnix Embedded Web server FeaturesOther components and utilities Windows Macintosh OS Network AdministratorSupport NetprintingNetwork configuration Configuring Novell NetWare frame typeParameters Configuring TCP/IP parameters Setting an IP address Setting the local and default gateway Setting the subnet maskDisabling network protocols optional To disable IPX/SPXTo disable DLC/LLC Parallel port connection Parallel configurationHP Jetdirect print servers Enhanced I/O EIO configurationAvailable enhanced I/O interfaces NetWare networksWindows and Windows NT networks LocalTalk network configuration LocalTalk configurationAppleTalk networks UNIX/Linux networksSupplies and accessories Printer supplies Media CablesReference MaterialsEnww Printing tasks Enww Controlling print jobs Print setting priorities Media to avoid Selecting print mediaMedia that may damage the printer Configuring input trays Configuring Tray 1 media typeConfiguring Tray 1 media size Tray 2 and Tray 3 media type Tray 2 and Tray 3 media sizeTray 2 or Tray 3 custom media Unit of measure DimensionPrinting from Tray 1 multipurpose tray Printing envelopes from TrayLoading media into Tray Printing envelopes To load envelopes into TrayAddress type Left margin Top margin ReturnLoading standard-sized media into Tray 2 and Tray Printing from Tray 2 and TrayEnww Loading custom-sized media into Tray 2 and Tray Printing on special media TransparenciesGlossy paper Envelopes Colored paperHeavy paper LabelsRecycled paper Preprinted forms and letterheadControl panel settings for 2-sided printing Sided duplex printingTo use 2-sided printing Press to select Configure Device Press to select Printing Options for binding 2-sided printing jobs Manual 2-sided printing Special printing situations Printing a different firstPrinting on custom-size media To stop the current print job from the printer control panel Stopping a print requestStoring a print job Job retention featuresQuick copying a job Proofing and holding a jobPrinting stored jobs Deleting stored jobs Printing a private job Private jobsDeleting a private job Printing with the optional HP Fast InfraRed Receiver Setting up to print with Macintosh computers Interrupting and resuming printing Printing a jobMemory, see Working with memory and print server cards Managing memoryEnww Managing the printer Enww Menu map Printer information pagesSupplies status ConfigurationUsage DemoFile directory PCL or PS font list Event log100 101 Print quality troubleshooting pagesUsing the embedded Web server To access the embedded Web server102 Settings tab Information tab103 Networking tab Other links104 105 106 Using Printer Status and AlertsTo choose which status messages appear To view status messages and information107 108 109 Color110 HP ImageREt Using colorPaper selection Color options112 SRGBManaging color Automatic or manual color adjustmentPrint in Grayscale Manual color optionsNeutral Grays Halftone optionsEdge Control 114115 RGB ColorMatching colors Pantone * color matching Swatch book color matching116 117 118 119 Maintenance120 Managing the print cartridge Print cartridge authenticationHP print cartridges Non-HP print cartridgesPrint cartridge storage Using the printer control panelPrint cartridge life expectancy Checking the print cartridge lifeUsing printer software Using the embedded Web serverUsing HP Web Jetadmin 123124 Changing print cartridges125 Replacing supplies Supply replacement guidelinesLocating supplies Supply item locationsSupplies replacement clearance diagram Making room around the printer for replacing supplies127 Approximate replacement intervals for supplies Printer Count Approximate time Message Period128 See Using the embedded Web server for Configuring alertsSoftware Information location 129130 131 Problemsolving132 133 Basic troubleshooting checklistCritical error messages Error messagesControl panel messages Status messagesControl panel messages Message Description Action135 136 Dimm 137138 139 140 141 142 See Using Embedded Web server143 Stop 144Test 145146 Return to the SET Registration147 Ready148 149 See Using150 151 152 See Configuring input153 Error For help press154 155 156 RAM 157158 159 Paper jams Paper jam locations160 Paper jam recovery To disable paper jam recovery161 Cause Solution Common causes of paper jams162 163 Clearing jams Jam in Tray 1, Tray 2, or Tray164 165 101166 Jams in the top cover167 168 169 Jam in paper input path or paper path170 Jam in duplex path171 Printer feeds multiple sheets Cause Solution Media-handling problemsPrinter feeds incorrect page size Cause Solution 172Media does not feed automatically Cause Solution Printer pulls from incorrect tray Cause SolutionPrinter feeds incorrect page size 173Media does not feed from input Trays 2 or Cause Solution Transparencies or glossy paper will not feed Cause Solution174 See Configuring input trays Output is curled or wrinkled Cause SolutionTransparencies or glossy paper will not feed 175176 Output is curled or wrinkledNo display message Cause Solution Printer response problemsPrinter is on, but nothing prints Cause Solution 177See Changing printer control panel configuration settings Printer is on but is not receiving data Cause SolutionPrinter is on, but nothing prints 178179 Printer control panel problems Control panel settings work incorrectly Cause Solution180 Printing black instead of color Cause Solution Color printing problemsIncorrect shade Cause Solution Missing color Cause Solution182 Printed colors do not match screen colors Cause SolutionDrifting text between printouts Cause Solution Incorrect fonts are printed Cause SolutionIncorrect printer output 183Guidelines for printing with different fonts Partial printout Cause SolutionErratic, missing characters or interrupted printout 184Unable to select a font from the software Cause Solution Software application problemsUnable to select colors from the software 185Print quality problems associated with media Print quality troubleshootingOverhead transparency defects 186Print quality problems associated with the environment Print quality problems associated with jams187 188 189 Hewlett-Packard limited warranty statement190 191 Limited warranty for print cartridge life192 Transfer unit and fuser warrantyOn-site service agreements HP maintenance agreementsPriority on-site service Next-day on-site service194 Printer specifications Physical dimensionsElectrical specifications Operating environment specifications Acoustic emissions196 197 FCC regulationsProtecting the environment Environmental product stewardship programRecycled paper Material restrictions199 Spare parts and supplies availability Material Safety Data Sheet Msds Extended warrantyFor more information 200Declaration of Conformity Hewlett-Packard Company Boise, Idaho USA April 1201 Laser safety Safety statementsCanadian DOC regulations EMI statement Korea203 Klass 1 Laser Apparat204 VaroTray Media type and size Media weight Capacity Supported media weights and sizes205 Tray206 207 208 Tray 2Optional 209 DuplexPrinting 210 211 Printer memory212 Printing a configurationInstalling memory and font DIMMs To install memory and font DIMMs213 214 215 Enabling memory To enable memory for WindowsEnabling the language font Dimm 216Checking Dimm installation To check Dimm installation217 Installing an HP Jetdirect print server card To install an HP Jetdirect print server card218 219 220 221 Term Definition222 223 RJ-45 224Toner Transfer belt225 Index226 227 228 Page C9660-90912

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