Franklin 2007 manual Pumptec-Plus Troubleshooting After Installation

Maintenance – Electronic Products

Pumptec-Plus

Pumptec-Plus - Troubleshooting After Installation

SYMPTOM

POSSIBLE CAUSE

SOLUTION

		Wait for the automatic restart timer to time out. During the time out period the well should
	Dry Well	recover and fi ll with water. If the automatic reset timer is set to the manual position, then the
		reset button must be pressed to reactivate the unit.
	Blocked Intake	Clear or replace pump intake screen.
	Blocked Discharge	Remove blockage in plumbing.
Solid Yellow Light
	Check Valve Stuck	Replace check valve.
	Broken Shaft	Replace broken parts.
	Severe Rapid Cycling	Machine gun rapid cycling can cause an underload condition. See fl ashing red and yellow
		lights section below.
	Worn Pump	Replace worn pump parts and recalibrate.
	Stalled Motor	Repair or replace motor. Pump may be sand or mud locked.
Yellow Flashing Light	Float Switch	A bobbing fl oat switch can cause two-wire motors to stall. Arrange plumbing to avoid
		splashing water. Replace fl oat switch.
	Ground Fault	Check insulation resistance on motor and control box cable.
	Low Line Voltage	The line voltage is below 207 volts. Pumptec-Plus will try to restart the motor every two
		minutes until line voltage is normal.
Solid Red Light
		Check for excessive voltage drops in the system electrical connections (i.e. circuit breakers,
	Loose Connections	fuse clips, pressure switch, and Pumptec-Plus L1 and L2 terminals).
		Repair connections.
Flashing Red Light	High Line Voltage	The line voltage is over 253 volts. Check line voltage. Report high line voltage to the
		power company.
		The most common cause for the rapid cycle condition is a waterlogged tank. Check for a
	Rapid Cycle	ruptured bladder in the water tank. Check the air volume control or snifter valve for proper
		operation. Check setting on the pressure switch and examine for defects.
Flashing Red and	Leaky Well System	Replace damaged pipes or repair leaks.
Yellow Lights	Stuck Check Valve	Failed valve will not hold pressure. Replace valve.
		Press and release the reset button to restart the unit. A bobbing fl oat switch may cause the
	Float Switch	unit to detect a rapid cycle condition on any motor or an overload condition on 2-wire
		motors. Try to reduce water splashing or use a different switch.

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