Conair has made the largest investment in customer support in the plastics industry. Our service experts are available to help with any problem you might have installing and operating your equipment. Your Conair sales representative also can help analyze the nature of your problem, assuring that it did not result from misapplication or improper use.
To contact Customer Service personnel, call:
From outside the United States, call: 814-437-6861
You can commission Conair service personnel to provide on- site service by contacting the Customer Service Department. Standard rates include an
WE’RE HERE TO HELP
HOW TO CONTACT
CUSTOMER
SERVICE
If you do have a problem, please complete the following checklist before calling Conair:
❒Make sure you have all model, serial and parts list numbers for your particular equipment. Service personnel will need this information to assist you.
❒Make sure power is supplied to the equipment.
❒Make sure that all connectors and wires within and between control systems and related components have been installed correctly.
❒Check the troubleshooting guide of this manual for a solution.
❒Thoroughly examine the instruction manual(s) for associated equipment, especially controls. Each manual may have its own troubleshooting guide to help you.
❒Check that the equipment has been operated as described in this manual.
❒Check accompanying schematic drawings for information on special considerations.
BEFORE YOU
CALL ...
Additional manuals and prints for your Conair equipment may be ordered through the Customer Service or Parts Departments for a nominal fee.
IMS0002/0296 | SERVICE INFORMATION | APPENDIX |