Main
1400 Series Phone User Guide Page 2 15-601040 Issue 06d (Monday, March 19, 2012)IP Office
Contents
Short Codes20.
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1. Introduction
1.1 Important Safety Information
1400 Series Phone User Guide Page 10 15-601040 Issue 06d (Monday, March 19, 2012)IP Office
1.2 '08 Phones
1400 Series Phone User Guide Page 11
Introduction: '08 Phones
1.3 '16 Phones
1.4 Button Modules
1400 Series Phone User Guide Page 13
Introduction: Button Modules
1.5 Phone Keys
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1400 Series Phone User Guide Page 15 15-601040 Issue 06d (Monday, March 19, 2012)IP Office
Introduction: The Phone Stand
1.7 Labels
1.8 The Main Phone Menus
The Appearance Menu
The Status Menu
The Features Menu
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1400 Series Phone User Guide Page 17
Introduction: The Main Phone Menus
1.9 Other Menus
- The Redial Menu
- The A Menu
- The Contacts/Directory Menu
- The Call Log Menu
1.10 Phone Status Letters
1400 Series Phone User Guide Page 19 15-601040 Issue 06d (Monday, March 19, 2012)IP Office
Introduction: Phone Status Letters
1.11 Appearance Buttons/Menu
Appearance Button Display/Menu
1400 Series Phone User Guide Page 20 15-601040 Issue 06d (Monday, March 19, 2012)IP Office
1.11.1 Using the Appearance Menu
1.11.2 Call Apperance Buttons
Call Appearance Button Lamps
Call Appearance Button Display
1.11.3 Bridged Appearance Buttons
Bridged Appearance Button Lamps
Bridged Appearance Button Display
1.11.4 Call Coverage Buttons
Call Coverage Button Lamps
Call Coverage Button Display
1.11.5 Line Appearance Buttons
Line Appearance Button Lamps
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2. Making Calls
1400 Series Phone User Guide Page 31
Making Calls:
2.1 En-Bloc Dialing
Dialing a Number Using En-Bloc Mode
Enabling/Disabling En-Bloc Dialing
2.2 Call Soft Key Options
1400 Series Phone User Guide Page 33
Making Calls: Call Soft Key Options
2.3 Calling a Person from the Contacts List
2.4 Calling a Person from the Call Log
2.5 Redialling a Previous Number
List Mode
One Number Mode
2.6 Making a Page Call
Feature Button
2.7 Withholding Your Number
2.8 Adjust the Call Volume
2.9 Muting a Call
2.10 Ending Calls
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3. Answering Calls
Selected Button
Answering Another Call
1400 Series Phone User Guide Page 39
Answering Calls:
3.1 Divert a Call to Voicemail
3.2 Ignore an Incoming Call
3.3 Answering a Page Call
3.4 Auto Answer
1400 Series Phone User Guide Page 40 15-601040 Issue 06d (Monday, March 19, 2012)IP Office
3.5 Call Pickup
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4. Redialling
4.1 Redial a Call (One Mode)
4.2 Redial a Call (List Mode)
1400 Series Phone User Guide Page 43
Redialling: Redial a Call (List Mode)
4.3 Selecting Your Redial Mode
4.4 View Call Details
4.5 Add a Call to Your Contacts
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5. Holding and Parking Calls
1400 Series Phone User Guide Page 47
Holding and Parking Calls:
5.1 Holding Calls
5.1.1 Holding a Call
5.1.2 Taking a Call Off Hold
5.1.3 Switching Between Calls
5.1.4 Transfer a Held Call
1400 Series Phone User Guide Page 49
Holding and Parking Calls: Holding Calls
5.2 Parking Calls
5.2.1 Park Using the Menu
5.2.2 Unpark (Features Menu)
5.2.3 Unpark (Status Menu)
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6. Transferring Calls
6.1 Transfer to Voicemail
6.2 Transferring a Held Call
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7. Account Codes
7.1 Forced Account Code Entry
7.2 Manual Account Code Entry
Feature Button
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1400 Series Phone User Guide Page 56
8. Conference Calls
8.1 Starting a Conference
Notes About Conference Calls
8.2 Adding a Call to a Conference
1400 Series Phone User Guide Page 57
8.3 Viewing Conference Details
8.4 Dropping/Muting Parties
8.5 Holding a Conference Call
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1400 Series Phone User Guide Page 60 15-601040 Issue 06d (Monday, March 19, 2012)IP Office
9. Headset Operation
9.1 Headset Volume
9.2 Default Handsfree Audio Path
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10. Handsfree Speaker Operation
Conference Phones
10.1 Speaker Volume
10.2 Default Handsfree Audio Path
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11. Contacts/Directory
1400 Series Phone User Guide Page 65
Contacts/Directory:
11.1 Viewing Contacts Details
11.2 Make a Call from the Directory
11.3 Using the Directory for Other Functions
1400 Series Phone User Guide Page 67
Contacts/Directory: Using the Directory for Other Functions
11.4 Adding a New Contact
11.4.1 Add a Contact from the Call Log
11.4.2 Add a Contact from the Redial List
1400 Series Phone User Guide Page 69
Contacts/Directory: Adding a New Contact
11.5 Editing a Contact
11.6 Deleting a Contact
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12. Call Log
Missed Calls
Missed Group Call
1400 Series Phone User Guide Page 73
Call Log:
12.1 Using the Call Log
12.2 Making a Call from the Call Log
12.3 Viewing Call Details
1400 Series Phone User Guide Page 75
Call Log: Viewing Call Details
12.4 Deleting a Record
12.5 Deleting All Records
12.6 Adding a Record to Your Contacts
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13. Voicemail
13.1 Message Waiting Indication
1400 Series Phone User Guide Page 79
Voicemail: Message Waiting Indication
13.2 Checking Messages
13.3 Sending a Message
1400 Series Phone User Guide Page 81
Voicemail: Sending a Message
13.4 Mailbox Greeting
Personal Greetings
13.5 Email Mode
1400 Series Phone User Guide Page 83
Voicemail: Email Mode
13.6 Changing Your Voicemail Code
13.7 Voicemail On/Off
13.8 Transfer to Voicemail
13.9 Send a Call to Voicemail
13.10 Visual Voice
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14. Logging In/Out
1400 Series Phone User Guide Page 87
Logging In/Out:
14.1 Logging In
14.1.1 Logging In on a Phone Already in Use
14.1.2 Logging In on a Not Logged In Phone
14.2 Logout
14.3 Lock
1400 Series Phone User Guide Page 89
Logging In/Out: Lock
14.4 Auto Lock
14.5 Unlock
14.6 Changing Your Login Code
14.7 Unregistering
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15. Redirecting Calls
1400 Series Phone User Guide Page 93
Redirecting Calls:
15.1 Follow Me
Follow Me To
Follow Me Here
15.1.1 Follow Me To (Features Menu)
15.1.2 Follow Me (Status Menu)
1400 Series Phone User Guide Page 95
Redirecting Calls: Follow Me
15.1.3 Follow Me Here (Features Menu)
15.2 Forwarding Calls
Forward Unconditional
Forward on Busy
Forward on No Answer
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15.2.1 Forward Unconditional (Status Menu)
15.2.2 Forward Unconditional (Features Menu)
15.2.3 Forward On No Answer (Status Menu)
15.2.4 Forward On Busy (Status Menu)
15.2.5 Forward On Busy/No Answer (Features Menu)
15.3 Do Not Disturb
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15.3.1 DND On/Off (Features Menu)
15.3.2 DND Off (Status Menu)
15.3.3 Do Not Disturb Exceptions
1400 Series Phone User Guide Page 105
Redirecting Calls: Do Not Disturb
15.4 Twinning
Internal Twinning
Mobile Twinning
15.4.1 Mobile Twinning Control
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16. Groups
16.1 Group Membership
16.1.1 Group Membership On/Off (Status Menu)
1400 Series Phone User Guide Page 109
Groups: Group Membership
16.1.2 Group Membership On/Off (Features Menu)
16.2 Group Service Status and Fallback
Display Icon
1400 Series Phone User Guide Page 111
Groups: Group Service Status and Fallback
16.2.1 Changing the Group Service Status (Features Menu)
16.2.2 Changing the Group Service Status (Status Menu)
1400 Series Phone User Guide Page 113
Groups: Group Service Status and Fallback
16.2.3 Changing the Group Fallback
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17. Button Features
Button Lamps
Fixed Buttons
17.1 Programming a Button
1400 Series Phone User Guide Page 117
17.2 Features
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17.2.8 Call Park
17.2.9 Call Park to Other Ext
17.2.10 Call Pickup
17.2.11 Directed Call Pickup
17.2.12 Directory
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17.2.20 Self-Administer
17.2.21 Send All Calls
17.2.22 Set Hunt Group Night Service
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17.2.25 User
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18. Phone Settings
1400 Series Phone User Guide Page 127
Phone Settings:
18.1 Mobile Twinning
18.2 Withhold Number
18.3 Redial Mode
1400 Series Phone User Guide Page 129
Phone Settings: Redial Mode
18.4 En-Bloc Dialing
18.5 Erase Options
18.6 Auto Lock
1400 Series Phone User Guide Page 131
Phone Settings: Auto Lock
18.7 Ringer Controls
18.7.1 Disabling the Ringer
18.7.2 Visual Alerting
18.7.3 Audible Alerting
18.7.4 Coverage Ring
1400 Series Phone User Guide Page 133
Phone Settings: Ringer Controls
18.7.5 Ring Sound
18.7.6 Ringer Volume
18.7.7 Internal Auto Answer
1400 Series Phone User Guide Page 135
Phone Settings: Ringer Controls
18.8 Display Controls
18.8.1 Display Brightness
18.8.2 Display Contrast
18.8.3 Call Timer Display
18.8.4 Last Call Duration Display
1400 Series Phone User Guide Page 137
Phone Settings: Display Controls
18.8.5 Display Language
18.8.6 Display Name
18.8.7 A-Menu Auto Exit
1400 Series Phone User Guide Page 139
Phone Settings: Display Controls
18.8.8 Show Call Waiting
18.8.9 Inactivity Timer (Auto Return)
1400 Series Phone User Guide Page 140
18.9 Volume and Sound
Note
1400 Series Phone User Guide Page 141
Phone Settings: Volume and Sound
18.9.1 Button Clicks
18.9.2 Error Tones
18.9.3 Ringer Volume
18.9.4 Handset Volume
18.9.5 Headset Volume
18.9.6 Speaker Volume
18.9.7 Automatic Gain Control
18.9.8 Default Handsfree Audio Path
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19. Status Menu
19.1 Do Not Disturb
19.2 Follow Me To
1400 Series Phone User Guide Page 147
Status Menu: Follow Me To
19.3 Follow Me Here
19.4 Forward On Busy
19.5 Forward On No Answer
19.6 Forward Unconditional
1400 Series Phone User Guide Page 149
Status Menu: Forward Unconditional
19.7 Forwarded Here
19.8 Group Membership
19.9 Group Service Status
19.10 Mobile Twinning
19.11 Parked Calls
19.12 System Alarms
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20. Short Codes
Park/Unpark
Call Pickup
Conference
Do Not Disturb
Forwarding
Hunt Group
Login
Voicemail
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21. System Administration
21.1 Checking the System and Software Version
1400 Series Phone User Guide Page 157
System Administration: Checking the System and Software Version
21.2 Checking the Time Settings
21.3 Setting the Date
21.4 Setting the Time
21.5 Setting the Time Offset
1400 Series Phone User Guide Page 159
System Administration: Setting the Time Offset
21.6 System Shutdown
21.7 Memory Card Management
1400 Series Phone User Guide Page 161
System Administration: Memory Card Management
21.8 System Alarms
21.9 Configuring SSL VPN Service
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22. The Phone Menus
22.1 Features Menu
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22.11 Error Screens
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23. Glossary
23.1 Abbreviated Ring
23.2 Appearance Button
23.3 Attention Ring
23.4 Auto Hold
23.10 Do Not Disturb Exceptions
23.11 Follow Me
23.12 Follow Me Here
23.13 Follow Me To
23.14 Forward on Busy
23.17 Group
23.18 Idle Line Preference
23.19 Internal Twinning
23.20 Line Appearance Button
23.21 Logged Out
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Index
A
B
C
D
E
F
G
H
I
N
O
P
R
S