Chapter Making Calls | Avaya 15-601040 guide

Chapter 2.

Making Calls

1400 Series Phone User Guide	Page 29
IP Office	15-601040 Issue 06d (Monday, March 19, 2012)

Image 29

Avaya 15-601040 manual Chapter Making Calls

Contents

Series Phone User Guide IP Office Series Phone User Guide IP Office Issue 06d Monday, March 19 Contents Phone Settings Button FeaturesRedirecting Calls Groups Glossary System AdministrationPhone Menus Page Chapter Introduction Page Introduction Important Safety Information 08 Phones 16 Phones Button Modules Key Description Phone Keys Phone Stand Main Phone Menus Labels Switching Menus Redial Menu Other Menus Phone Status Letters Appearance Button Display/Menu Appearance Buttons/Menu Using the Appearance Menu Call Appearance Button Lamps Call Apperance Buttons Outgoing Call Call Appearance Button DisplayConnected Held Bridged Appearance Button Lamps Bridged Appearance Buttons Use Bridged Appearance Button DisplayRinging Making a Call Call Coverage Button Lamps Call Coverage Buttons On Hold Call Coverage Button Display ∙ Private Lines Line Appearance ButtonsLine Appearance Button Lamps Page Chapter Making Calls Making Calls Enabling/Disabling En-Bloc Dialing Dialing a Number Using En-Bloc ModeEn-Bloc Dialing Call Soft Key Options Calling a Person from the Call Log Calling a Person from the Contacts List One Number Mode List ModeFeature Button Redialling a Previous Number Withholding Your Number Ending Calls Adjust the Call VolumeMuting a Call Chapter Answering Calls Answering Another Call Answering CallsSelected Button Ignore an Incoming Call Divert a Call to VoicemailAnswering a Page Call Auto Answer Call Pickup Default Short Codes Chapter Redialling Redialling Redial a Call One ModeRedial a Call List Mode Selecting Your Redial Mode Add a Call to Your Contacts View Call Details Chapter Holding and Parking Calls Holding and Parking Calls Holding a Call Holding CallsTaking a Call Off Hold Important Holding Conference Calls Transfer a Held Call Switching Between Calls ∙ Unpark Call *38*N# Parking Calls∙ Park Call *37*N# Unpark Features Menu Park Using the MenuUnpark Status Menu ∙ Park Here Chapter Transferring Calls Transferring a Held Call Transferring CallsTransfer to Voicemail Chapter Account Codes Manual Account Code Entry Account CodesForced Account Code Entry Chapter Conference Calls Starting a Conference Conference CallsAdding a Call to a Conference ∙ Conference Held Calls *47 Holding a Conference Call Viewing Conference DetailsDropping/Muting Parties Page Chapter Headset Operation Headset Operation Headset VolumeDefault Handsfree Audio Path Chapter Handsfree Speaker Operation Conference Phones Speaker VolumeHandsfree Speaker Operation Chapter Contacts/Directory ∙ Personal Directory Contacts Contacts/Directory∙ User Contacts ∙ Group Contacts ∙ More Viewing Contacts Details Make a Call from the Directory Using the Directory for Other Functions Adding a New Contact Add a Contact from the Redial List Add a Contact from the Call Log Editing a Contact Deleting a Contact Chapter Call Log Missed Group Call Call LogMissed Calls Making a Call from the Call Log Using the Call Log Viewing Call Details Deleting All Records Deleting a Record Adding a Record to Your Contacts Chapter Voicemail Message Waiting Indication Voicemail Checking Messages ∙ Listen Sending a Message∙ Submit ∙ Others Personal Greetings Mailbox Greeting ∙ Email Mode Off Email Mode∙ Email Mode Copy ∙ Email Mode Fwd Voicemail On/Off Changing Your Voicemail Code Visual Voice Send a Call to Voicemail Chapter Logging In/Out ∙ Login Idle Period ∙ Default Extension∙ Login *35*N*P# Logging In/Out Logout LoggingLogging In on a Phone Already in Use Logging In on a Not Logged In Phone Lock Unlock Auto Lock∙ Off ∙ 1 / 5 / 30 Unregistering Changing Your Login Code Chapter Redirecting Calls Redirecting Calls Follow Me Access ControlFollow Me To Follow Me Here ∙ Clear Follow Me To Features MenuFollow Me Status Menu Follow Me Here Features Menu Forward Unconditional Forwarding CallsForward on Busy Forward on No Answer ∙ Set the Forward Unconditional Destination *07*N# ∙ Switch Forward Unconditional On *01 Forward Unconditional Status Menu ∙ No Number Set ∙ Number Set but Forward Unconditional Off Forward Unconditional Features Menu∙ Number Set and Forward Unconditional On ∙ To Voicemail Set and On Forward On No Answer Status Menu Forward On Busy Status Menu ∙ Forwarding Destination Set Forward On Busy/No Answer Features Menu∙ No Forwarding Destination Set Do Not Disturb ∙ Switch Do Not Disturb Off *09 Switch off do not disturb DND Off Status Menu DND On/Off Features MenuDo Not Disturb Exceptions ∙ No Numbers Set Mobile Twinning Control TwinningInternal Twinning Mobile TwinningPage Chapter Groups ∙ Night Service Status Off *21*N# ∙ Night Service Status On *20*N#Groups Group Membership ∙ All Groups ∙ Disable Group Membership On/Off Features Menu∙ Enable ∙ Particular Group ∙ Change ∙ Group Service Status Group Service Status and FallbackDisplay Icon ∙ Fallback Group ∙ All Groups Changing the Group Service Status Features Menu Changing the Group Service Status Status Menu ∙ Details Changing the Group Fallback∙ Select Page Chapter Button Features Programming a Button Button FeaturesButton Lamps Fixed Buttons ∙ Drop Features Abbreviated Dial Program Abbreviated DialAccount Code Entry AD Suppress Call Park to Other Ext Call ParkCall Pickup Directed Call Pickup Group Paging GroupHeadset Toggle Internal Auto Answer Send All Calls Self-AdministerSet Hunt Group Night Service Time of Day Timer User Page Chapter Phone Settings Backup/Restore Phone Settings Withhold Number Mobile Twinning Redial Mode ∙ Contacts Erase Options∙ Call Log ∙ Options Auto Lock Disabling the Ringer Ringer Controls∙ Coverage Ring Variable ∙ Attention Ring Variable Audible Alerting Visual AlertingCoverage Ring ∙ Ring Ring Sound Ringer Volume Display Contrast Display ControlsDisplay Brightness Last Call Duration Display Call Timer Display Phone Languages Telephone System Languages Display Language ∙ On Display NameMenu Auto Exit ∙ 30 Inactivity Timer Auto ReturnShow Call Waiting ∙ Automatic Gain Control Volume and Sound Handset Volume Error TonesHeadset Volume Button Clicks Automatic Gain Control Speaker VolumeDefault Handsfree Audio Path Page Page Chapter Status Menu Follow Me To Status Menu Forward On Busy Follow Me Here Forward Unconditional Forward On No Answer Forwarded Here Group Service Status Parked Calls System Alarms Chapter Short Codes Short Codes Forwarding LoginHunt Group VoicemailPage Chapter System Administration Checking the System and Software Version System Administration Setting the Date Checking the Time Settings Setting the Time Offset Setting the Time System Shutdown Memory Card Management Configuring SSL VPN Service Page Chapter Phone Menus Phone Menus ∙ Self-Administer Menu Features Menu Access Control Self-Administer Menu Visual Voice Menu Status Menu Contacts Phone A-Menu Call Log Menu Contacts Menu Redial Menu Phone Locked Menu System Admin Menu NoUser Error Screens Chapter Glossary Glossary Glossary Do Not Disturb Do Not Disturb Exceptions Group Login CodeIdle Line Preference Internal Twinning Park Call System AdministratorPark Slot Number Ringing Line PreferencePage Index Forward on Busy Mobile Twinning Off On/Off Page Series Phone User Guide IP Office Issue 06d Monday, March 19 Avaya Inc. 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