Chapter Transferring Calls | Avaya 15-601040 instruction

Chapter 6.

Transferring Calls

1400 Series Phone User Guide	Page 51
IP Office	15-601040 Issue 06d (Monday, March 19, 2012)

Image 51

Avaya 15-601040 manual Chapter Transferring Calls

Contents

Series Phone User Guide IP Office Series Phone User Guide IP Office Issue 06d Monday, March 19 Contents Groups Button FeaturesPhone Settings Redirecting Calls System Administration Phone MenusGlossary Page Chapter Introduction Page Introduction Important Safety Information 08 Phones 16 Phones Button Modules Key Description Phone Keys Phone Stand Main Phone Menus Labels Switching Menus Redial Menu Other Menus Phone Status Letters Appearance Button Display/Menu Appearance Buttons/Menu Using the Appearance Menu Call Appearance Button Lamps Call Apperance Buttons Held Call Appearance Button DisplayOutgoing Call Connected Bridged Appearance Button Lamps Bridged Appearance Buttons Making a Call Bridged Appearance Button DisplayUse Ringing Call Coverage Button Lamps Call Coverage Buttons On Hold Call Coverage Button Display Line Appearance Buttons Line Appearance Button Lamps∙ Private Lines Page Chapter Making Calls Making Calls Dialing a Number Using En-Bloc Mode En-Bloc DialingEnabling/Disabling En-Bloc Dialing Call Soft Key Options Calling a Person from the Call Log Calling a Person from the Contacts List Redialling a Previous Number List ModeOne Number Mode Feature Button Withholding Your Number Adjust the Call Volume Muting a CallEnding Calls Chapter Answering Calls Answering Calls Selected ButtonAnswering Another Call Auto Answer Divert a Call to VoicemailIgnore an Incoming Call Answering a Page Call Call Pickup Default Short Codes Chapter Redialling Redial a Call One Mode Redial a Call List ModeRedialling Selecting Your Redial Mode Add a Call to Your Contacts View Call Details Chapter Holding and Parking Calls Holding and Parking Calls Important Holding Conference Calls Holding CallsHolding a Call Taking a Call Off Hold Transfer a Held Call Switching Between Calls Parking Calls ∙ Park Call *37*N#∙ Unpark Call *38*N# ∙ Park Here Park Using the MenuUnpark Features Menu Unpark Status Menu Chapter Transferring Calls Transferring Calls Transfer to VoicemailTransferring a Held Call Chapter Account Codes Account Codes Forced Account Code EntryManual Account Code Entry Chapter Conference Calls ∙ Conference Held Calls *47 Conference CallsStarting a Conference Adding a Call to a Conference Viewing Conference Details Dropping/Muting PartiesHolding a Conference Call Page Chapter Headset Operation Headset Volume Default Handsfree Audio PathHeadset Operation Chapter Handsfree Speaker Operation Speaker Volume Handsfree Speaker OperationConference Phones Chapter Contacts/Directory ∙ Group Contacts Contacts/Directory∙ Personal Directory Contacts ∙ User Contacts ∙ More Viewing Contacts Details Make a Call from the Directory Using the Directory for Other Functions Adding a New Contact Add a Contact from the Redial List Add a Contact from the Call Log Editing a Contact Deleting a Contact Chapter Call Log Call Log Missed CallsMissed Group Call Making a Call from the Call Log Using the Call Log Viewing Call Details Deleting All Records Deleting a Record Adding a Record to Your Contacts Chapter Voicemail Message Waiting Indication Voicemail Checking Messages ∙ Others Sending a Message∙ Listen ∙ Submit Personal Greetings Mailbox Greeting ∙ Email Mode Fwd Email Mode∙ Email Mode Off ∙ Email Mode Copy Voicemail On/Off Changing Your Voicemail Code Visual Voice Send a Call to Voicemail Chapter Logging In/Out Logging In/Out ∙ Default Extension∙ Login Idle Period ∙ Login *35*N*P# Logging In on a Not Logged In Phone LoggingLogout Logging In on a Phone Already in Use Lock ∙ 1 / 5 / 30 Auto LockUnlock ∙ Off Unregistering Changing Your Login Code Chapter Redirecting Calls Redirecting Calls Follow Me Here Access ControlFollow Me Follow Me To Follow Me To Features Menu Follow Me Status Menu∙ Clear Follow Me Here Features Menu Forward on No Answer Forwarding CallsForward Unconditional Forward on Busy ∙ Set the Forward Unconditional Destination *07*N# ∙ Switch Forward Unconditional On *01 Forward Unconditional Status Menu ∙ To Voicemail Set and On Forward Unconditional Features Menu∙ No Number Set ∙ Number Set but Forward Unconditional Off ∙ Number Set and Forward Unconditional On Forward On No Answer Status Menu Forward On Busy Status Menu Forward On Busy/No Answer Features Menu ∙ No Forwarding Destination Set∙ Forwarding Destination Set Do Not Disturb ∙ Switch Do Not Disturb Off *09 Switch off do not disturb ∙ No Numbers Set DND On/Off Features MenuDND Off Status Menu Do Not Disturb Exceptions Mobile Twinning TwinningMobile Twinning Control Internal TwinningPage Chapter Groups Group Membership ∙ Night Service Status On *20*N#∙ Night Service Status Off *21*N# Groups ∙ Particular Group ∙ Change Group Membership On/Off Features Menu∙ All Groups ∙ Disable ∙ Enable ∙ Fallback Group Group Service Status and Fallback∙ Group Service Status Display Icon ∙ All Groups Changing the Group Service Status Features Menu Changing the Group Service Status Status Menu Changing the Group Fallback ∙ Select∙ Details Page Chapter Button Features Fixed Buttons Button FeaturesProgramming a Button Button Lamps ∙ Drop Features AD Suppress Abbreviated DialAbbreviated Dial Program Account Code Entry Directed Call Pickup Call ParkCall Park to Other Ext Call Pickup Internal Auto Answer GroupGroup Paging Headset Toggle Self-Administer Set Hunt Group Night ServiceSend All Calls Time of Day Timer User Page Chapter Phone Settings Backup/Restore Phone Settings Withhold Number Mobile Twinning Redial Mode ∙ Options Erase Options∙ Contacts ∙ Call Log Auto Lock ∙ Attention Ring Variable Ringer ControlsDisabling the Ringer ∙ Coverage Ring Variable ∙ Ring Visual AlertingAudible Alerting Coverage Ring Ring Sound Ringer Volume Display Controls Display BrightnessDisplay Contrast Last Call Duration Display Call Timer Display Phone Languages Telephone System Languages Display Language Display Name Menu Auto Exit∙ On Inactivity Timer Auto Return Show Call Waiting∙ 30 ∙ Automatic Gain Control Volume and Sound Button Clicks Error TonesHandset Volume Headset Volume Speaker Volume Default Handsfree Audio PathAutomatic Gain Control Page Page Chapter Status Menu Follow Me To Status Menu Forward On Busy Follow Me Here Forward Unconditional Forward On No Answer Forwarded Here Group Service Status Parked Calls System Alarms Chapter Short Codes Short Codes Voicemail LoginForwarding Hunt GroupPage Chapter System Administration Checking the System and Software Version System Administration Setting the Date Checking the Time Settings Setting the Time Offset Setting the Time System Shutdown Memory Card Management Configuring SSL VPN Service Page Chapter Phone Menus Phone Menus ∙ Self-Administer Menu Features Menu Access Control Self-Administer Menu Visual Voice Menu Status Menu Contacts Phone A-Menu Call Log Menu Contacts Menu Redial Menu Phone Locked Menu System Admin Menu NoUser Error Screens Chapter Glossary Glossary Glossary Do Not Disturb Do Not Disturb Exceptions Internal Twinning Login CodeGroup Idle Line Preference Ringing Line Preference System AdministratorPark Call Park Slot NumberPage Index Forward on Busy Mobile Twinning Off On/Off Page Series Phone User Guide IP Office Issue 06d Monday, March 19 Avaya Inc. 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