Avaya 15-601040 manual Contents

Contents

Contents

6. Transferring Calls

1.		Introduction		6.1 Transfer to.....................................................................Voicemail		52
				6.2 Transferring.....................................................................a Held Call		52
1.1		Important Safety.....................................................................Information	9	7. Account Codes
1.2		'08 Phones	10
1.3		'16 Phones	11	7.1 Forced Account.....................................................................Code Entry		54
				7.2 Manual Account.....................................................................Code Entry		54
1.4		Button Modules	12
1.5		Phone Keys	13	8. Conference Calls
1.6		The Phone.....................................................................Stand	14	8.1 Starting a Conference		56
1.7		Labels	15
				8.2 Adding a Call.....................................................................to a Conference		56
1.8		The Main Phone.....................................................................Menus	15
				8.3 Viewing Conference.....................................................................Details		57
1.9		Other Menus	17
				8.4 Dropping/Muting.....................................................................Parties		57
1.10 Phone Status Letters			18
				8.5 Holding a Conference.....................................................................Call		57
1.11 Appearance Buttons/Menu			19
		1.11.1 Using the Appearance Menu	20	9. Headset Operation
		1.11.2 Call Apperance Buttons	21	9.1 Headset Volume		60
		1.11.3 Bridged Appearance Buttons	23
				9.2 Default Handsfree.....................................................................Audio Path		60
		1.11.4............................................................................Call Coverage Buttons	25
		1.11.5 Line Appearance Buttons	27	10.Handsfree Speaker Operation
2.		Making Calls		10.1	Speaker Volume	62
				10.2	Default Handsfree.....................................................................Audio Path	62
2.1		En-Bloc Dialing	31
2.2		Call Soft Key.....................................................................Options	32	11.Contacts/Directory
2.3		Calling a Person from the Contacts List	33	11.1	Viewing Contacts.....................................................................Details	65
2.4		Calling a Person from the Call Log	33
				11.2	Make a Call.....................................................................from the Directory	66
2.5		Redialling a.....................................................................Previous Number	34
				11.3	Using the Directory for Other Functions	66
2.6		Making a Page.....................................................................Call	34
				11.4	Adding a .....................................................................New Contact	67
2.7		Withholding.....................................................................Your Number	35	11.4.1 Add a Contact from the Call Log		68
2.8		Adjust the Call.....................................................................Volume	36
				11.4.2 Add a Contact from the Redial List		68
2.9		Muting a Call	36
				11.5	Editing a Contact	69
2.10 Ending Calls			36
				11.6	Deleting a.....................................................................Contact	70
3.		Answering Calls		12.Call Log
3.1		Divert a Call.....................................................................to Voicemail	39	12.1	Using the.....................................................................Call Log	73
3.2		Ignore an Incoming.....................................................................Call	39
				12.2	Making a Call from the Call Log	73
3.3		Answering .....................................................................a Page Call	39
				12.3	Viewing Call.....................................................................Details	74
3.4		Auto Answer	39
				12.4	Deleting a.....................................................................Record	75
3.5		Call Pickup	40
				12.5	Deleting All.....................................................................Records	75
4.		Redialling		12.6	Adding a Record to Your Contacts	76
				13.Voicemail
4.1		Redial a Call.....................................................................(One Mode)	42
4.2		Redial a Call.....................................................................(List Mode)	42	13.1 Message .....................................................................Waiting Indication		78
4.3		Selecting Your.....................................................................Redial Mode	43
				13.2	Checking.....................................................................Messages	79
4.4		View Call Details	44
				13.3	Sending a.....................................................................Message	80
4.5		Add a Call .....................................................................to Your Contacts	44
				13.4	Mailbox Greeting	81
5. Holding and Parking Calls				13.5	Email Mode	82
				13.6	Changing Your Voicemail Code	83
5.1		Holding Calls	47
				13.7	Voicemail.....................................................................On/Off	83
		5.1.1 Holding............................................................................a Call	47
				13.8	Transfer to.....................................................................Voicemail	84
		5.1.2 Taking............................................................................a Call Off Hold	47
				13.9	Send a Call.....................................................................to Voicemail	84
		5.1.3 Switching Between Calls	48
				13.10 Visual Voice		84
		5.1.4 Transfer............................................................................a Held Call	48
5.2		Parking Calls	49	14.Logging In/Out
		5.2.1 Park............................................................................Using the Menu	50	14.1	Logging In	87
		5.2.2 Unpark (Features Menu)	50
				14.1.1 Logging In on a Phone Already in Use		87
		5.2.3 Unpark............................................................................(Status Menu)	50
				14.1.2 Logging In on a Not Logged In Phone		87
				14.2 Logout		87
	1400 Series Phone User Guide					Page 3
IP Office					15-601040 Issue 06d (Monday, March 19, 2012)