Avaya 15-601040 manual Call Soft Key Options

2.2 Call Soft Key Options

When making, answering and during a call, a >> double-arrow soft key appears on the display, it indicates that there are additional options that you can access. The options will vary according to the type of call and system features available to you.

∙Account

Enter an account code to associate with the call.

∙Answer

Answer a page call, turning it into a normal call.

∙AutCB

Set an automatic callback on the user that you have called but who has not answered. When they next end a call, the telephone system will call you and when answered, will automatically make a call to the user.

∙Complete

Complete the transfer of a held call. A Cancel option is also shown which will end the transfer attempt.

∙Dir

Access the directory in order to select a number by name.

∙Drop

End the call.

∙Ignore

Quiet the ringer for the current alerting call. The call will continue alerting until either answered or it goes to voicemail.

∙Pickup

Answer the call that is held or alerting another user.

∙ToVM

Send an alerting call to your voicemail.

1400 Series Phone User Guide	Page 32
IP Office	15-601040 Issue 06d (Monday, March 19, 2012)