Call Apperance Buttons | Avaya 15-601040 instruction

Introduction: Appearance Buttons/Menu

1.11.2 Call Apperance Buttons

Call appearance buttons are used to display calls to and from your phone. By having several call appearance buttons, you are able to answer and make several calls, switch between calls and perform other actions.

When all your call appearance buttons are in use, any further calls to your number follow your forward on busy setting if set or otherwise go to voicemail if available.

Call Appearance Button Lamps

The following lamp states are used by appearance buttons configured to be call appearance buttons.

Button Lamps		State

	Red off.	Idle
	Green off.	The call appearance is not in use and is not currently selected.
	Red on.	Idle + Selected
	Green off.	The call appearance is not in use but is the current selected button that will be used if the user
		goes off hook.
	Red off.	Alerting
	Green slow flash.	The matching call appearance is alerting for an incoming call. This is accompanied by ringing. If
		the user is already on a call, only a single ring is given.
	Red on.	Alerting + Selected
	Green slow flash.	As above but Ringing Line Preference has made this the user's current selected button.
	Red on.	In Use Here
	Green on.	The user has a call connected on the call appearance or is dialing.
	Red off.	In Use Elsewhere
	Green on.	The call appearance button is in use on a bridged appearance.
	Red off.	On Hold Here
	Green fast flash.	The call has been put on hold by this user.
	Red off.	On Hold Elsewhere
	Green flash.	A call on a bridged appearance button matched to the call appearance has been put on hold.
		Calls on a call appearance that are put on hold by another user will continue to show connected
		lamp status, though the phone display will indicate a held call.
	Red off.	Inaccessible
	Green broken	The button pressed is not accessible. The call is still dialing, ringing or cannot be bridged into.
	flash.

1400 Series Phone User Guide	Page 21
IP Office	15-601040 Issue 06d (Monday, March 19, 2012)

Image 21

Avaya 15-601040 manual Call Apperance Buttons, Call Appearance Button Lamps

Contents

Series Phone User Guide IP Office Series Phone User Guide IP Office Issue 06d Monday, March 19 Contents Phone Settings Button FeaturesRedirecting Calls Groups System Administration Phone MenusGlossary Page Chapter Introduction Page Introduction Important Safety Information 08 Phones 16 Phones Button Modules Key Description Phone Keys Phone Stand Main Phone Menus Labels Switching Menus Redial Menu Other Menus Phone Status Letters Appearance Button Display/Menu Appearance Buttons/Menu Using the Appearance Menu Call Appearance Button Lamps Call Apperance Buttons Outgoing Call Call Appearance Button DisplayConnected Held Bridged Appearance Button Lamps Bridged Appearance Buttons Use Bridged Appearance Button DisplayRinging Making a Call Call Coverage Button Lamps Call Coverage Buttons On Hold Call Coverage Button Display Line Appearance Buttons Line Appearance Button Lamps∙ Private Lines Page Chapter Making Calls Making Calls Dialing a Number Using En-Bloc Mode En-Bloc DialingEnabling/Disabling En-Bloc Dialing Call Soft Key Options Calling a Person from the Call Log Calling a Person from the Contacts List One Number Mode List ModeFeature Button Redialling a Previous Number Withholding Your Number Adjust the Call Volume Muting a CallEnding Calls Chapter Answering Calls Answering Calls Selected ButtonAnswering Another Call Ignore an Incoming Call Divert a Call to VoicemailAnswering a Page Call Auto Answer Call Pickup Default Short Codes Chapter Redialling Redial a Call One Mode Redial a Call List ModeRedialling Selecting Your Redial Mode Add a Call to Your Contacts View Call Details Chapter Holding and Parking Calls Holding and Parking Calls Holding a Call Holding CallsTaking a Call Off Hold Important Holding Conference Calls Transfer a Held Call Switching Between Calls Parking Calls ∙ Park Call *37*N#∙ Unpark Call *38*N# Unpark Features Menu Park Using the MenuUnpark Status Menu ∙ Park Here Chapter Transferring Calls Transferring Calls Transfer to VoicemailTransferring a Held Call Chapter Account Codes Account Codes Forced Account Code EntryManual Account Code Entry Chapter Conference Calls Starting a Conference Conference CallsAdding a Call to a Conference ∙ Conference Held Calls *47 Viewing Conference Details Dropping/Muting PartiesHolding a Conference Call Page Chapter Headset Operation Headset Volume Default Handsfree Audio PathHeadset Operation Chapter Handsfree Speaker Operation Speaker Volume Handsfree Speaker OperationConference Phones Chapter Contacts/Directory ∙ Personal Directory Contacts Contacts/Directory∙ User Contacts ∙ Group Contacts ∙ More Viewing Contacts Details Make a Call from the Directory Using the Directory for Other Functions Adding a New Contact Add a Contact from the Redial List Add a Contact from the Call Log Editing a Contact Deleting a Contact Chapter Call Log Call Log Missed CallsMissed Group Call Making a Call from the Call Log Using the Call Log Viewing Call Details Deleting All Records Deleting a Record Adding a Record to Your Contacts Chapter Voicemail Message Waiting Indication Voicemail Checking Messages ∙ Listen Sending a Message∙ Submit ∙ Others Personal Greetings Mailbox Greeting ∙ Email Mode Off Email Mode∙ Email Mode Copy ∙ Email Mode Fwd Voicemail On/Off Changing Your Voicemail Code Visual Voice Send a Call to Voicemail Chapter Logging In/Out ∙ Login Idle Period ∙ Default Extension∙ Login *35*N*P# Logging In/Out Logout LoggingLogging In on a Phone Already in Use Logging In on a Not Logged In Phone Lock Unlock Auto Lock∙ Off ∙ 1 / 5 / 30 Unregistering Changing Your Login Code Chapter Redirecting Calls Redirecting Calls Follow Me Access ControlFollow Me To Follow Me Here Follow Me To Features Menu Follow Me Status Menu∙ Clear Follow Me Here Features Menu Forward Unconditional Forwarding CallsForward on Busy Forward on No Answer ∙ Set the Forward Unconditional Destination *07*N# ∙ Switch Forward Unconditional On *01 Forward Unconditional Status Menu ∙ No Number Set ∙ Number Set but Forward Unconditional Off Forward Unconditional Features Menu∙ Number Set and Forward Unconditional On ∙ To Voicemail Set and On Forward On No Answer Status Menu Forward On Busy Status Menu Forward On Busy/No Answer Features Menu ∙ No Forwarding Destination Set∙ Forwarding Destination Set Do Not Disturb ∙ Switch Do Not Disturb Off *09 Switch off do not disturb DND Off Status Menu DND On/Off Features MenuDo Not Disturb Exceptions ∙ No Numbers Set Mobile Twinning Control TwinningInternal Twinning Mobile TwinningPage Chapter Groups ∙ Night Service Status Off *21*N# ∙ Night Service Status On *20*N#Groups Group Membership ∙ All Groups ∙ Disable Group Membership On/Off Features Menu∙ Enable ∙ Particular Group ∙ Change ∙ Group Service Status Group Service Status and FallbackDisplay Icon ∙ Fallback Group ∙ All Groups Changing the Group Service Status Features Menu Changing the Group Service Status Status Menu Changing the Group Fallback ∙ Select∙ Details Page Chapter Button Features Programming a Button Button FeaturesButton Lamps Fixed Buttons ∙ Drop Features Abbreviated Dial Program Abbreviated DialAccount Code Entry AD Suppress Call Park to Other Ext Call ParkCall Pickup Directed Call Pickup Group Paging GroupHeadset Toggle Internal Auto Answer Self-Administer Set Hunt Group Night ServiceSend All Calls Time of Day Timer User Page Chapter Phone Settings Backup/Restore Phone Settings Withhold Number Mobile Twinning Redial Mode ∙ Contacts Erase Options∙ Call Log ∙ Options Auto Lock Disabling the Ringer Ringer Controls∙ Coverage Ring Variable ∙ Attention Ring Variable Audible Alerting Visual AlertingCoverage Ring ∙ Ring Ring Sound Ringer Volume Display Controls Display BrightnessDisplay Contrast Last Call Duration Display Call Timer Display Phone Languages Telephone System Languages Display Language Display Name Menu Auto Exit∙ On Inactivity Timer Auto Return Show Call Waiting∙ 30 ∙ Automatic Gain Control Volume and Sound Handset Volume Error TonesHeadset Volume Button Clicks Speaker Volume Default Handsfree Audio PathAutomatic Gain Control Page Page Chapter Status Menu Follow Me To Status Menu Forward On Busy Follow Me Here Forward Unconditional Forward On No Answer Forwarded Here Group Service Status Parked Calls System Alarms Chapter Short Codes Short Codes Forwarding LoginHunt Group VoicemailPage Chapter System Administration Checking the System and Software Version System Administration Setting the Date Checking the Time Settings Setting the Time Offset Setting the Time System Shutdown Memory Card Management Configuring SSL VPN Service Page Chapter Phone Menus Phone Menus ∙ Self-Administer Menu Features Menu Access Control Self-Administer Menu Visual Voice Menu Status Menu Contacts Phone A-Menu Call Log Menu Contacts Menu Redial Menu Phone Locked Menu System Admin Menu NoUser Error Screens Chapter Glossary Glossary Glossary Do Not Disturb Do Not Disturb Exceptions Group Login CodeIdle Line Preference Internal Twinning Park Call System AdministratorPark Slot Number Ringing Line PreferencePage Index Forward on Busy Mobile Twinning Off On/Off Page Series Phone User Guide IP Office Issue 06d Monday, March 19 Avaya Inc. All rights reserved