Avaya 15-601040 manual Call Coverage Buttons, Call Coverage Button Lamps

Introduction: Appearance Buttons/Menu

1.11.4 Call Coverage Buttons

Each call coverage button is associated with another user on your telephone system. The button allows you to be alerted when that user has an unanswered call still ringing. You can view the details of the call and answer it if required.

The settings of the user being covered control how long it rings at their phone before it also starts alerting on your call coverage button for that user. Call coverage appearance buttons are not supported between users on different systems in a Small Community Network.

If you have any bridged appearance and or call coverage buttons, you can set the type of ringing (coverage ring) 132 that should be used when a call alerts on any of those buttons. The options are to use normal ringing, a single non-repeated ring (abbreviated ring) or no ring. The coverage ring setting is only used if you do not already have a connected call. If you already have a connected call in progress, the shorter of your coverage ring and the system administrator set attention ring settings is used.

Call Coverage Button Lamps

The following lamp states are used by appearance buttons configured to be call coverage buttons.

Button Lamps		Call Coverage Button State
	Red off.	Idle
	Green off.	The button is not in use.
	Red off.	Alerting
	Green slow flash.	The call coverage is alerting for an unanswered call at the covered user's phone. This is
		accompanied by ringing. If the user is already on a call, only a single ring is given.
	Red on.	Alerting + Selected
	Green slow flash.	As above but Ringing Line Preference has made this the user's current selected button.
	Red on.	In Use Here
	Green on.	The user has answered the call requiring coverage.
	Red off.	On Hold Here
	Green fast flash.	The covered call has been put on hold by the call coverage button user.

1400 Series Phone User Guide	Page 25
IP Office	15-601040 Issue 06d (Monday, March 19, 2012)