13. Voicemail
If your telephone system includes a voicemail server, pressing the 
MESSAGES button accesses a series of menus referred to as "visual voice".[1] You can use these menus to playback messages and change various voicemail settings.
∙Checking Messages
79
∙Record and Send a Message
80
∙Change Your Mailbox Greeting
81
∙Select a Voicemail Email Mode
82
∙Change Your Voicemail Code
83
∙Turn Use of Voicemail On/Off
83
∙Transfer to Voicemail
84
∙Send a Call to Voicemail
84
By default voicemail is used to answer calls to you that have rung unanswered for your no answer time. It is also used to answer calls when you have do not disturb enabled.
Default Short Codes
Short codes are numbers that you can dial to enable and disable various features. The following are default short codes that may be available. Your system administrator will confirm any additional short codes that they may have configured for your use.
∙Check Messages: *17
Access mailboxes to check for messages.
∙Voicemail On: *18
Allow voicemail to be used to answer calls.
∙Voicemail Off: *19
Stop voicemail being used to answer calls.
∙Voicemail Ringback On: *48
Have voicemail ring your phone when you have any new messages. It will call when you use the phone.
∙Voicemail Ringback Off: *49 Switch off ringback.
Notes
1.The system administrator can change the default operation of the MESSAGES button to access either visual voice or a spoken voice prompts. That is a system wide setting that will affect all users. This guide assumes the default operation of using visual voice.
13.1 Message Waiting Indication
The message lamp on your phone is used to indicate when you have new messages in your voicemail mailbox. The lamp will remain lit until you have played each of the new messages.
The system administrator can also configure it so that you receive new message waiting indication for a hunt group or hunt groups.
1400 Series Phone User Guide | Page 78 |
IP Office |
