Introduction: Appearance Buttons/Menu
1.11.5 Line Appearance Buttons
Line appearance buttons allow you to make and receive calls on a specific telephone line connected to your telephone system. The button also allows you to see when the line is in use by other users.
For incoming calls, the telephone system still determines the destination for the call. That may be a user or group. However, if you have a line appearance button for the line, you will see that there is a call alerting and can answer it if required.
∙Private Lines
Special behaviour is applied to calls where the user has both a line appearance for the line involved and is also the Incoming Call Route destination of that call. Such calls will alert only on the Line Appearance button and not on any other buttons. These calls will also not follow any forwarding.
Line Appearance Button Lamps
The following lamp states are used by appearance buttons configured to be line appearance buttons.
Button Lamps | Line Appearance Button State | |
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| Red off. | Idle |
| Green off. | The associated line is not in use. |
| Red on. | Idle + Selected |
| Green off. | The associated line is not in use but the button is the user currently selected button. |
| Red off. | Alerting |
| Green slow flash. | The line is ringing at it incoming call route destination. This is accompanied by ringing. If the |
|
| user is already on a call, only a single ring is given. |
| Red on. | Alerting + Selected |
| Green slow flash. | As above but Ringing Line Preference has made this the user's current selected button. |
| Red off. | In Use Elsewhere |
| Green on. | The line is in use. |
| Red on. | In Use Here |
| Green on. | The user has answered the line, made a call on it or bridged into the call on the line. |
| Red off. | On Hold Here |
| Green fast flash. | The call on the line has been put on hold by this user. |
| Red off. | On Hold Elsewhere |
| Green flash. | The call on the line has been put on hold by another appearance button user. |
| Red off. | Inaccessible |
| Green broken | The button pressed is not accessible. The call is still dialing, ringing, routing or cannot be |
| flash. | bridged into. |
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1400 Series Phone User Guide | Page 27 |
IP Office |
