Introduction: Appearance Buttons/Menu

1.11.5 Line Appearance Buttons

Line appearance buttons allow you to make and receive calls on a specific telephone line connected to your telephone system. The button also allows you to see when the line is in use by other users.

For incoming calls, the telephone system still determines the destination for the call. That may be a user or group. However, if you have a line appearance button for the line, you will see that there is a call alerting and can answer it if required.

Private Lines

Special behaviour is applied to calls where the user has both a line appearance for the line involved and is also the Incoming Call Route destination of that call. Such calls will alert only on the Line Appearance button and not on any other buttons. These calls will also not follow any forwarding.

Line Appearance Button Lamps

The following lamp states are used by appearance buttons configured to be line appearance buttons.

Button Lamps

Line Appearance Button State

 

 

 

 

Red off.

Idle

 

Green off.

The associated line is not in use.

 

Red on.

Idle + Selected

 

Green off.

The associated line is not in use but the button is the user currently selected button.

 

Red off.

Alerting

 

Green slow flash.

The line is ringing at it incoming call route destination. This is accompanied by ringing. If the

 

 

user is already on a call, only a single ring is given.

 

Red on.

Alerting + Selected

 

Green slow flash.

As above but Ringing Line Preference has made this the user's current selected button.

 

Red off.

In Use Elsewhere

 

Green on.

The line is in use.

 

Red on.

In Use Here

 

Green on.

The user has answered the line, made a call on it or bridged into the call on the line.

 

Red off.

On Hold Here

 

Green fast flash.

The call on the line has been put on hold by this user.

 

Red off.

On Hold Elsewhere

 

Green flash.

The call on the line has been put on hold by another appearance button user.

 

Red off.

Inaccessible

 

Green broken

The button pressed is not accessible. The call is still dialing, ringing, routing or cannot be

 

flash.

bridged into.

 

 

 

1400 Series Phone User Guide

Page 27

IP Office

15-601040 Issue 06d (Monday, March 19, 2012)

Page 27
Image 27
Avaya 15-601040 manual Line Appearance Buttons, Line Appearance Button Lamps, ∙ Private Lines