Making Calls | Avaya 15-601040 manual

2. Making Calls

If you are not already on a call, then you can just dial the number. The currently selected appearance button, shown by a red lamp, will be used for the call.

Alternatively, you can press a specific appearance button in order to make a call using that button. Using this method you can press the Dir soft key to select a number from the directory 66.

If the number you dial matches a user or group on the telephone system, the directory name of the user or group is shown and the call starts altering the target.

If the call is to a user, and they do not answer, press the >> double-arrow soft key to access additional options. For example, to set a callback, press the AutCB soft key.

If the call is external and no external line is currently available, the message WAITING FOR LINE is displayed.

The display will indicate when the call is connected to the destination or to an outgoing line.

1400 Series Phone User Guide	Page 30
IP Office	15-601040 Issue 06d (Monday, March 19, 2012)

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Avaya 15-601040 manual Making Calls

Contents

IP Office Series Phone User Guide Series Phone User Guide IP Office Issue 06d Monday, March 19 Contents Redirecting Calls Button FeaturesPhone Settings Groups System Administration Phone MenusGlossary Page Chapter Introduction Page Important Safety Information Introduction 08 Phones 16 Phones Button Modules Phone Keys Key Description Phone Stand Labels Main Phone Menus Switching Menus Other Menus Redial Menu Phone Status Letters Appearance Buttons/Menu Appearance Button Display/Menu Using the Appearance Menu Call Apperance Buttons Call Appearance Button Lamps Connected Call Appearance Button DisplayOutgoing Call Held Bridged Appearance Buttons Bridged Appearance Button Lamps Ringing Bridged Appearance Button DisplayUse Making a Call Call Coverage Buttons Call Coverage Button Lamps Call Coverage Button Display On Hold Line Appearance Buttons Line Appearance Button Lamps∙ Private Lines Page Chapter Making Calls Making Calls Dialing a Number Using En-Bloc Mode En-Bloc DialingEnabling/Disabling En-Bloc Dialing Call Soft Key Options Calling a Person from the Contacts List Calling a Person from the Call Log Feature Button List ModeOne Number Mode Redialling a Previous Number Withholding Your Number Adjust the Call Volume Muting a CallEnding Calls Chapter Answering Calls Answering Calls Selected ButtonAnswering Another Call Answering a Page Call Divert a Call to VoicemailIgnore an Incoming Call Auto Answer Default Short Codes Call Pickup Chapter Redialling Redial a Call One Mode Redial a Call List ModeRedialling Selecting Your Redial Mode View Call Details Add a Call to Your Contacts Chapter Holding and Parking Calls Holding and Parking Calls Taking a Call Off Hold Holding CallsHolding a Call Important Holding Conference Calls Switching Between Calls Transfer a Held Call Parking Calls ∙ Park Call *37*N#∙ Unpark Call *38*N# Unpark Status Menu Park Using the MenuUnpark Features Menu ∙ Park Here Chapter Transferring Calls Transferring Calls Transfer to VoicemailTransferring a Held Call Chapter Account Codes Account Codes Forced Account Code EntryManual Account Code Entry Chapter Conference Calls Adding a Call to a Conference Conference CallsStarting a Conference ∙ Conference Held Calls *47 Viewing Conference Details Dropping/Muting PartiesHolding a Conference Call Page Chapter Headset Operation Headset Volume Default Handsfree Audio PathHeadset Operation Chapter Handsfree Speaker Operation Speaker Volume Handsfree Speaker OperationConference Phones Chapter Contacts/Directory ∙ User Contacts Contacts/Directory∙ Personal Directory Contacts ∙ Group Contacts Viewing Contacts Details ∙ More Using the Directory for Other Functions Make a Call from the Directory Adding a New Contact Add a Contact from the Call Log Add a Contact from the Redial List Editing a Contact Deleting a Contact Chapter Call Log Call Log Missed CallsMissed Group Call Using the Call Log Making a Call from the Call Log Viewing Call Details Deleting a Record Deleting All Records Adding a Record to Your Contacts Chapter Voicemail Voicemail Message Waiting Indication Checking Messages ∙ Submit Sending a Message∙ Listen ∙ Others Mailbox Greeting Personal Greetings ∙ Email Mode Copy Email Mode∙ Email Mode Off ∙ Email Mode Fwd Changing Your Voicemail Code Voicemail On/Off Send a Call to Voicemail Visual Voice Chapter Logging In/Out ∙ Login *35*N*P# ∙ Default Extension∙ Login Idle Period Logging In/Out Logging In on a Phone Already in Use LoggingLogout Logging In on a Not Logged In Phone Lock ∙ Off Auto LockUnlock ∙ 1 / 5 / 30 Changing Your Login Code Unregistering Chapter Redirecting Calls Redirecting Calls Follow Me To Access ControlFollow Me Follow Me Here Follow Me To Features Menu Follow Me Status Menu∙ Clear Follow Me Here Features Menu Forward on Busy Forwarding CallsForward Unconditional Forward on No Answer ∙ Switch Forward Unconditional On *01 ∙ Set the Forward Unconditional Destination *07*N# Forward Unconditional Status Menu ∙ Number Set and Forward Unconditional On Forward Unconditional Features Menu∙ No Number Set ∙ Number Set but Forward Unconditional Off ∙ To Voicemail Set and On Forward On No Answer Status Menu Forward On Busy Status Menu Forward On Busy/No Answer Features Menu ∙ No Forwarding Destination Set∙ Forwarding Destination Set ∙ Switch Do Not Disturb Off *09 Switch off do not disturb Do Not Disturb Do Not Disturb Exceptions DND On/Off Features MenuDND Off Status Menu ∙ No Numbers Set Internal Twinning TwinningMobile Twinning Control Mobile TwinningPage Chapter Groups Groups ∙ Night Service Status On *20*N#∙ Night Service Status Off *21*N# Group Membership ∙ Enable Group Membership On/Off Features Menu∙ All Groups ∙ Disable ∙ Particular Group ∙ Change Display Icon Group Service Status and Fallback∙ Group Service Status ∙ Fallback Group Changing the Group Service Status Features Menu ∙ All Groups Changing the Group Service Status Status Menu Changing the Group Fallback ∙ Select∙ Details Page Chapter Button Features Button Lamps Button FeaturesProgramming a Button Fixed Buttons Features ∙ Drop Account Code Entry Abbreviated DialAbbreviated Dial Program AD Suppress Call Pickup Call ParkCall Park to Other Ext Directed Call Pickup Headset Toggle GroupGroup Paging Internal Auto Answer Self-Administer Set Hunt Group Night ServiceSend All Calls Timer Time of Day User Page Chapter Phone Settings Phone Settings Backup/Restore Mobile Twinning Withhold Number Redial Mode ∙ Call Log Erase Options∙ Contacts ∙ Options Auto Lock ∙ Coverage Ring Variable Ringer ControlsDisabling the Ringer ∙ Attention Ring Variable Coverage Ring Visual AlertingAudible Alerting ∙ Ring Ring Sound Ringer Volume Display Controls Display BrightnessDisplay Contrast Call Timer Display Last Call Duration Display Display Language Phone Languages Telephone System Languages Display Name Menu Auto Exit∙ On Inactivity Timer Auto Return Show Call Waiting∙ 30 Volume and Sound ∙ Automatic Gain Control Headset Volume Error TonesHandset Volume Button Clicks Speaker Volume Default Handsfree Audio PathAutomatic Gain Control Page Page Chapter Status Menu Status Menu Follow Me To Follow Me Here Forward On Busy Forward On No Answer Forward Unconditional Group Service Status Forwarded Here System Alarms Parked Calls Chapter Short Codes Short Codes Hunt Group LoginForwarding VoicemailPage Chapter System Administration System Administration Checking the System and Software Version Checking the Time Settings Setting the Date Setting the Time Setting the Time Offset System Shutdown Memory Card Management Configuring SSL VPN Service Page Chapter Phone Menus ∙ Self-Administer Menu Phone Menus Features Menu Access Control Self-Administer Menu Visual Voice Menu Status Menu Phone A-Menu Contacts Call Log Menu Contacts Menu Redial Menu Phone Locked Menu System Admin Menu Error Screens NoUser Chapter Glossary Glossary Do Not Disturb Exceptions Glossary Do Not Disturb Idle Line Preference Login CodeGroup Internal Twinning Park Slot Number System AdministratorPark Call Ringing Line PreferencePage Index Forward on Busy Mobile Twinning Off On/Off Page Series Phone User Guide IP Office Issue 06d Monday, March 19 Avaya Inc. 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