Avaya 15-601040 manual Switching Between Calls, Transfer a Held Call

5.1.3 Switching Between Calls

With a call on hold (fast-flashing green appearance button) and another call connected (red and green appearance button), you can switch between calls by pressing the appearance button of the held call. The current call is automatically put on hold and the previously held call connected.

When you place a call on hold 47 in order to make a transfer 52, the call is considered 'on hold pending transfer' and is indicated by fast-flashing red and green appearance buttons. On phones with only a single appearance button (or icon), the phone displays "On-Hold-Xfer" before the call information on the call's application line.

5.1.4 Transfer a Held Call

When you already have a call on hold and a call connected, you can connect them by starting a conference. Press the

CONFERENCE key. Your current call and the held call will be connected. You can now drop yourself

conference.

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Note: If you are the only internal user in the conference, depending on your telephone systems configuration, dropping yourself might end the conference. Consult your system administrator for details.

1400 Series Phone User Guide	Page 48
IP Office	15-601040 Issue 06d (Monday, March 19, 2012)