1400 Series Phone User Guide Page 111

15-601040 Issue 06d (Monday, March 19, 2012)IP Office

Groups: Group Service Status and Fallback

16.2.1 Changing the Group Service Status (Features Menu)
Using the Features menu you may be able to change the service status of some groups to which you belong.
1.Press the Features soft key if shown.
·To access the menu during a call, press the right arrow key or press the PHONE key and then press
the Features soft key.
2.Use the up and down arrow keys to scroll the menu to Group.
3.Press the Select soft key or the OK button or the right arrow key.
4.Use the up and down arrow keys to scroll the menu to State.
5.Press the Select soft key or the OK button or the right arrow key.
6.Use the up and down arrow keys to scroll through the list of hunt groups you can configure. Use All Groups
for all the groups you can configure. The soft keys available will vary depending on whether a particular or all
groups is selected and the current state of the selection.
·All Groups
·InServ = In Service
The groups operates a normal, distributing calls to available members of the group.
·Night = Night Service
The group is in night service mode. Calls are redirected to its night service fallback group if set , otherwise
to voicemail if available.
·A hunt group can also be put into and out of night service automatically by the telephone system using a
time profile. If that is the case, the night service state cannot be overridden using manual controls.
·OOS = Out of Service
The group is out of service. Calls are redirected to it out of service fallback group if set , otherwise to
voicemail if available.
·Particular Group
·Change
Change the status of the selected group.
·Done
Exit the menus.
Access Control
The system administrator is able to configure if you can access the Membership, State and Fallback options of a
group. If you are not configured for any groups then the Group menu is not shown.
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