5. Holding and Parking Calls
Holding a call and parking a call are two similar actions. The current caller is placed on hold and hears music on hold if available. The table below summarizes the main differences between parking a call or holding a call.
When used to park or hold a call... | Hold | Park |
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... the call occupies an appearance button. | Yes | No |
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... the caller hears music on hold if available. | Yes | Yes |
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... the calls can be retrieved by other users dialing a short code. | No | Yes |
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... the calls recalls you automatically if your phone is idle. | Yes | Yes |
| Default 15 | Default 5 |
| seconds | minutes. |
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... can be used with conference calls. | Yes | No |
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... can be used to start or add calls to a conference. | Yes | No |
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... the call is assigned a unique ID. | No | Yes |
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1400 Series Phone User Guide | Page 46 |
IP Office |
