3Com DUA1550-0AAA02 manual Register Your Product to Gain Service Benefits, Solve Problems Online

B	OBTAINING SUPPORT FOR
	YOUR 3COM PRODUCTS

3Com offers product registration, case management, and repair services through eSupport.3com.com. You must have a user name and password to access these services, which are described in this appendix.

Register Your Product to Gain Service Benefits

To take advantage of warranty and other service benefits, you must first register your product at:

http://eSupport.3com.com/

3Com eSupport services are based on accounts that are created or that you are authorized to access.

Solve Problems Online

3Com offers these support tools:

■3Com Knowledgebase — Helps you to troubleshoot 3Com products. This query-based interactive tool is located at:

http://knowledgebase.3com.com

It contains thousands of technical solutions written by 3Com support engineers.

■Connection Assistant — Helps you to install, configure, and troubleshoot 3Com desktop and server network interface cards (NICs), wireless cards, and Bluetooth devices. This diagnostic software is located at:

http://www.3com.com/connectionassistant