
B | OBTAINING SUPPORT FOR |
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| YOUR 3COM PRODUCTS |
3Com offers product registration, case management, and repair services through eSupport.3com.com. You must have a user name and password to access these services, which are described in this appendix.
Register Your Product to Gain Service Benefits
To take advantage of warranty and other service benefits, you must first register your product at:
http://eSupport.3com.com/
3Com eSupport services are based on accounts that are created or that you are authorized to access.
Solve Problems Online
3Com offers these support tools:
■3Com Knowledgebase — Helps you to troubleshoot 3Com products. This
http://knowledgebase.3com.com
It contains thousands of technical solutions written by 3Com support engineers.
■Connection Assistant — Helps you to install, configure, and troubleshoot 3Com desktop and server network interface cards (NICs), wireless cards, and Bluetooth devices. This diagnostic software is located at:
http://www.3com.com/connectionassistant