Problems Related to Setting Up

99

Table 15 Possible Problems With Network Access (continued)

Symptom

Cause

Remedy

Incorrect EFW Policy is used for an EFW user

Either:

Active Directory has not been updated with changes which affect the EFW Policy applied to the user.

Or:

There is a mismatch in configuration between Active Directory and the EFW Policy Server,

Or:

The EFW Policy has not been entered into 3Com Network Access Manager, or the EFW policy is not being used by a rule.

Press Recalculate EFW Membership button.

Verify that the EFW Policy entered into 3Com Network Access Manager exists on the EFW Policy Server.

Enter the EFW Policy information and assign to appropriate rule(s).

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3Com DUA1550-0AAA02 manual Incorrect EFW Policy is used for an EFW user