3Com DUA1550-0AAA02 manual Country Telephone Number

Contact Us 131

Telephone Technical To obtain telephone support as part of your warranty and other service Support and Repair benefits, you must first register your product at:

http://eSupport.3com.com/

When you contact 3Com for assistance, please have the following information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision level

■Diagnostic error messages

■Details about recent configuration changes, if applicable

To send a product directly to 3Com for repair, you must first obtain a return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/. First-time users must apply for a user name and password.

Telephone numbers are correct at the time of publication. Find a current directory of 3Com resources by region at:

http://csoweb4.3com.com/contactus/

Country	Telephone Number	Country	Telephone Number
Asia, Pacific Rim — Telephone Technical Support and Repair
Australia	1 800 678 515	Pakistan	+61 2 9937 5083
Hong Kong	800 933 486	Philippines	1235 61 266 2602 or
India	+61 2 9424 5179 or		1800 1 888 9469
	000800 650 1111	P.R. of China	800 810 3033
Indonesia	001 803 61009	Singapore	800 6161 463
Japan	00531 616 439 or	S. Korea	080 333 3308
	03 5977 7991	Taiwan	00801 611 261
Malaysia	1800 801 777	Thailand	001 800 611 2000
New Zealand	0800 446 398

You can also obtain support in this region at this e-mail address: apr_technical_support@3com.com

Or request a return material authorization number (RMA) by FAX using this number: +61 2 9937 5048