130CHAPTER 13: PROBLEM SOLVING

The terminal or terminal emulator can no longer access the

Webcache over the network.

Check that the connections and network cabling for the LAN port are in place.

If there is still a problem, try accessing the Webcache through a different port. If you can now access the Webcache, a problem may have occurred with the original port. Contact your supplier for further advice.

Accessing the Webcache via Telnet

You cannot access the Webcache using Telnet.

Check that:

The network cables are secure.

The network cable used to access the Webcache is connected to the LAN port.

The Port Activity LED on the Webcache LAN port is Green or Green Flashing.

The duplex settings are as expected by the rest of your network.

You can ping the Webcache.

The terminal or terminal emulator is set to VT52 or VT100 mode.

Press Return a few times to wake up the CLI.

Solving Web

The Web interface is not displayed in the Web browser.

Interface Problems

The Web interface can be accessed by any browser that conforms to the

 

following W3C standards: HTML 4.0, CSS 1.0, DOM, ECMA 262. To

 

display the Web interface correctly, use one of the following Web

 

browsers:

 

Microsoft Internet Explorer v4.0

 

Microsoft Internet Explorer v5.0

 

Microsoft Internet Explorer v5.5

 

Netscape Communicator v4.5

 

Netscape Communicator v4.6

 

Netscape Communicator v4.7

Netscape Navigator version 6 is not supported by the Webcache.

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3Com Webcache 1000 (3C16115), Webcache 3000 (3C16116) Accessing the Webcache via Telnet, Solving Web, Interface Problems