The cable is not secured straight.

Make sure that the alignment mark, if present, or metal edge of the contacts run parallel to the connector. If the flex cable is inserted crooked, some signals may not be connected or signals may short together.

Broken connectors on the flex cable

Some flex cables have connector plugs or sockets attached at their ends. These connectors are fragile and their connections can easily break away from the flex cable if the connector end is bent or too much force is used when disconnecting, making them unusable. Some of these flex cable connectors may have a tab or pull loop to help remove them. Those without can be removed by carefully rocking them from side to side.

Important: Do not bend the connector ends of these flex cables or pull up along the narrow end of the connector.

Check to make sure that no part of the connector has separated from the cable.

4 - PowerBook G4 (17-inch) Troubleshooting

General Information

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Apple Powerbank G4 manual Cable is not secured straight, Broken connectors on the flex cable