11. TROUBLE DIAGNOSIS

SYMPTOM

DIAGNOSIS

REMEDY

 

 

 

Final result is always

Temperature too low

Raise temperature,

zero or near zero

 

see pages 25 & 68

 

 

 

 

 

 

No heat

See No Heat symptom later in

 

 

table

 

 

 

 

Sample too small

Increase sample size,

 

 

see pages 29 & 66

 

 

 

Final results vary too

Test temperature incorrect

Determine

much

 

temperature/ending criteria to

Ending criteria incorrect

 

use or call AZI at

 

 

 

 

800-528-7411 or

 

 

602-470-1414 for assistance

 

 

 

 

Sample size too small

Increase sample size,

 

 

see pages 29 & 66

 

 

 

 

Samples not uniform

Grind sample,

 

 

see page 65

 

Sample particles too large

 

 

 

Blank display or very

Contrast controls not set

Adjust contrast, see page 16

hard to see

 

 

No power

Check power cord

 

 

 

connections, see page 14

 

 

 

 

Microprocessor failure

Turn unit OFF and back ON.

 

 

Call AZI at 800-528-7411 or

 

 

602-470-1414 for assistance

 

 

 

 

Backlight connector

Call AZI at 800-528-7411 or

 

disconnected

602-470-1414 for assistance

 

 

 

Heat will not turn off

Circuit board failure

Call AZI at 800-528-7411 or

 

 

602-470-1414 for assistance

 

 

 

AZI Customer Service 800-528-7411 or 602-470-1414

Page 83 of 92

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Arizona MAX-5000XL user manual Trouble Diagnosis, Symptom Diagnosis Remedy

MAX-5000XL specifications

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