Arizona MAX-5000XL user manual Trouble Diagnosis, Symptom, Remedy

11. TROUBLE DIAGNOSIS

SYMPTOM	DIAGNOSIS	REMEDY
Final result is always	Temperature too low	Raise temperature,
zero or near zero		see pages 25 & 68
	No heat	See No Heat symptom later in
		table
	Sample too small	Increase sample size,
		see pages 29 & 66
Final results vary too	Test temperature incorrect	Determine
much		temperature/ending criteria to
	Ending criteria incorrect
		use or call AZI at
		800-528-7411 or
		602-470-1414 for assistance
	Sample size too small	Increase sample size,
		see pages 29 & 66
	Samples not uniform	Grind sample,
		see page 65
	Sample particles too large
Blank display or very	Contrast controls not set	Adjust contrast, see page 16
hard to see
	No power	Check power cord
		connections, see page 14
	Microprocessor failure	Turn unit OFF and back ON.
		Call AZI at 800-528-7411 or
		602-470-1414 for assistance
	Backlight connector	Call AZI at 800-528-7411 or
	disconnected	602-470-1414 for assistance
Heat will not turn off	Circuit board failure	Call AZI at 800-528-7411 or
		602-470-1414 for assistance

AZI Customer Service 800-528-7411 or 602-470-1414 Page 83 of 92