■Integrated Solution Call Accounting System (optional)
With the Call Accounting System (CAS), you can track incoming and outgoing calls so that you can make informed decisions about your telephone needs. You can monitor the cost of calls, print reports of incoming and/or outgoing calls, track calls made on behalf of clients, and identify cases of
telephone abuse. HackerTracker™ software is an optional add-on package that monitors call activity and provides real-time alarms and alerts for any abnormal or undesirable call activity, such as toll fraud.
IS-III also provides Integrated Administration, which allows you to perform both telephone switch system programming and application administration simultaneously by selecting choices from application-oriented menus and by filling in blanks on application-oriented forms. Integrated Administration allows information to be entered only once. All necessary switch system programming is propagated by AUDIX Voice Power and FAX Attendant to the MERLIN LEGEND Communications System.
NOTE:
Throughout this guide, references to the Master Controller apply to the Master Controller II+ and III. Any information that differs between the two processors will be noted.
